My account was temporarily disabled

[ashiq646459]

My account was temporarily disabled. when I contact with support team they told me that after 90 days they send me a email, I use or permanently disabled my account. But right now they don't send me any email.  If any expert know this solution what should I do now, please tell me. thanks

[sbm_shahriar]

3 hours ago, ashiq646459 said:

My account was temporarily disabled. when I contact with support team they told me that after 90 days they send me a email, I use or permanently disabled my account. But right now they don't send me any email.  If any expert know this solution what should I do now, please tell me. thanks

If you are not sure, why they temporarily disable your account then ask the Fiverr support. Again At first time they always sent a pre-made template in the email.
So it's important to ask them why this is happened. After that talk to them, apologize to them and ask them if it's possible to open the account. After that if they don't remove restrictrictions then you have to wait for 90 days and need to wait for their final decision 🙂

[melanielm]

Maybe tell them you didn't receive the email after you check your spam folders and everything, of course.

Re-read the TOS and figure out what you did wrong though it might be too late to help you. 

[ashiq646459]

I communicate with fiverr support team, they send me a email after 12 hours they let me know but 16 hours gone they don't contact/ email me. what should i do know?

[mbamunna]

Simple thing, First go through the email support send and follow what they told you. Keep patience. If you do hurry that will harmful to do something wrong. Maybe your approach is not going on right direction. You need to follow what they said.

[rainbow_desk]

I think you should contact again with the support team. And check your mail

[shopify_exprtt]

Taik with fiverr support team and told your problem to them once time i face something like that but when i tell them my issue they fix it 🥰