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How to respond to a bad review
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Question
zzannezz
Hi, So I recently had a client who didn’t answer my questions clearly and when they asked for revisions they would tell me a few things to change, then after I delivered, they would come up with new things they wanted to be changed that they never mentioned before.
After completing the order, they left a 2 star review saying that it took too many revisions to get to the finished process and they went to another seller who finished with less revisions. It’s like they expected me to read their mind.
I want to reply to their review to explain my side of the story, but I also want to keep it professional and polite. Any tips on how to respond to this?
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