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  1. Part 2: https://community.fiverr.com/forums/topic/329425-my-journey-and-my-mistakes-part-2/ Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!
  2. Harnessing the potential of social media can greatly benefit your Fiverr freelance business by showcasing expertise, connecting you with potential clients, and driving sales. To get the most of your efforts on social media, you’ll need to take a strategic and consistent approach. Here are our key tips for leveraging social media effectively to promote your freelance services. Establish a Strong Online Presence Treat your online presence as your virtual business card, prioritizing professionalism while highlighting your expertise and personality. Use a high-quality profile picture and craft a compelling bio highlighting your services. To ensure easy recognition try to maintain consistency in your username and branding across all platforms. Showcase Visuals Go beyond telling potential clients about your skills–show them! Think of creative ways to share visual examples whether it’s with images, graphics or videos. Highlight your best projects and successes, and consider sharing case studies or success stories. Before-and-afters, behind-the-scenes, and other project highlights are also other great content ideas for showing your audience what you do. Engage and Network Engaging with your audience is crucial. Respond to comments and messages, join discussions with others in your niche, and provide valuable insights to build meaningful connections. These interactions not only humanize your brand but also demonstrate your dedication to providing top-notch service. Provide Value Beyond Promotion Avoid the pitfall of solely posting to promote your services. Offer valuable content to your audience, such as tips, industry news, or educational material presented in an engaging manner. This not only establishes your authority but can also attract new followers who may convert into clients over time. Utilize Hashtags and Keywords Expand your reach by using relevant hashtags and keywords. Research industry-specific terms and trending hashtags to ensure your content reaches the right audience. Incorporate these strategically to increase visibility and attract potential clients actively seeking your services. Tailor Content for Different Platforms Understand the unique characteristics and audience preferences of each social media platform. Tailor your approach accordingly, considering factors like LinkedIn's professional audience or Instagram's visual appeal. Adapting to each platform's nuances enhances engagement and widens your reach. Social media can significantly enhance your freelance business. By following these tips, you can make sure your time on the platforms pays off by attracting more potential clients and increasing your sales.
  3. Hi everyone! This is the second part I've promissed related to the initial post you can find here: https://community.fiverr.com/forums/topic/328289-my-journey-and-my-mistakes/ I'm back with some more lessons I've learnt the hard way on my Fiverr journey. Without further ado, here is an update to the initial list. Find out who you're actually working for This particular situation happened quite a lot during my time here. Sometimes your Fiverr Customer won't be the direct buyer, but an intermediary, or someone that will make use of your service to integrate it into their own service before delivering it to the final buyer. Around 20% of my orders so far were for a third person, one different from the customer that messaged me and contracted me. For example, in my field of work (audio) I've collaborated with many marketing agencies creating short ads for their clients. Therefore, they needed only the audio part from me, while they gathered the rest of the media services (video, animations, rigging, scripts etc) from other freelancers. I find that it's important to know if your customer it's the final client or not, from the perspective of the briefing, the feedback, the delivery times and the number of revisions. It happened often to deliver the work, and hear nothing from the customer for like 2-3 days, and in the final day to recieve a revision request that included their customer's requests. Don't make the mistake I've made by not asking about that and by expecting the delivery and the number of revisions to be as initially planned. If you can find out from the begining you're not dealing with the final customer, you have the chance to ask your Fiverr buyer (the one you're speaking with in the inbox) about their client's requirements and their client's deadlines. It's not everytime the information get trough to you complete, and if you can find out the input that was given to your customer by their client, you have a much greater chance of nailing the work from the first try, without the need of any revisions and the frustration of finding out a week later that the task requirements included elements you had no idea about. Analyze the buyer and their specific needs Many times I've made the mistake to avoid working for customers that I've saw they have the "Average Rating Given" lower than 5/5 stars. That resulted in not taking 20-30% of the tasks I was asked to do, by being affraid to setback my rating record with a lower than 5/5 stars rating. But with time, I've found a way to minimize the risk of that and not give up on potential orders. The way I've did it, is simply click on the potential customer's profile, and see who were his past sellers and the aproximate time they've finalized the order, by the date of the review. From there, you can search the seller and filter their reviews by "Most Recent" and scroll down to the appropriate month you've identified earlier. There, you can see WHY your potential customer rated that specific seller less than 5/5 stars. It is indeed irrelevant if the potential customer review looks like "Thank you so much" and the rating is 3/5 but with some luck, you can actually find the reasoning behind the lower rating. Maybe the delivery time was not met, or maybe the communication wasn't great. If you can have that information, you can go above and beyond, and double down on the reason why your potential customer downrated other sellers, and (in the case of the exemplified delivery time) deliver a day earlier than agreed, or (in the case of the exemplified lack of communication) make sure they're 100% updated on your progress or anything else you can identify. This way, you can make sure to change their previous bad experience, and proove that every seller is different from another, and why not, win them over your competitors as a returning customer. The previous tip is much easier to utilize if you're a Seller Plus member, since you'll have the option to immediately see the metric of "Average Rating Given". But there's a way around that, a bit more time consuming, but it finally gets the job done. If you're not a Seller Plus member, you can take your time to checkout your potential buyer's profile, and calculate yourself the average rating given, by searching all of their past seller's profiles and search for their given review. Use the Follow-Up Message function This again is a feature available only to Seller Plus members. I can already see how this is turning into a Seller's Plus sale pitch, and that's not at all my intention. But if you're yourself a Seller Plus member, don't make my mistake to treat that function as something irrelevant. Since I've joined here, even before subscribing to the Seller Plus program, I was sending follow-up messages to my past customers, 1 month, 2 months and 6 months after our order was completed, to try to close a new deal. The response rate was quite low, and when I saw the new "Follow-Up Message" function being added, I was skeptical of it's potential, since my past data indicated that the response rate was almost close to 0 to the follow-up messages. Recently, I gave it a try and from 10 messages, I've got 7 responses, 4 of them transforming into conversions really quickly. Why? I can personally see two reasons. First reason is that it looks pretty good (I'll attach a screenshot of that below). It reminds your customer about your visual branding, your prices, and at the same time it displays your number of reviews and the general rating acumulated since the last time you've collaborated with your customers. The second reason why I think it works, is because your past customer might not be aware you provide other services than the ones they've previously ordered. For example, I deal with composing music, creating custom SFX and sound designing videos. 2 of the 4 customers that replied to my follow-up message and ordered again, requested a different service than the one previously ordered. So far, I think it works wonders, and I highly recommend you to at least try it! If you're not a Seller Plus member, you can do this manually, like I did before, and my advice is to include in your message the other services you're offering, and maybe a link to the specific gig that offers that service, for them to be able to see the pricing, the gallery and what other customers had to say about that. Reach out to the competitors you're looking up to Don't make the mistake I've done by thinking that the competitors are your enemies. Like I've said in the initial post, don't forget that you're selling on the internet, and there's space for everyone! Also, don't think that the competitors you're looking up to, seasoned sellers with tons of orders and years of experience selling on Fiverr are suffering from a Rockstar Complex. From my experience talking to my the fiercest competitors in my market, was a very important win. We exchanged impressions about the work here, about our most important customers (without naming them, since that's sensitive private data you're not allowed to share) and their general needs (and most importantly, on how to satisfy those needs), and even about the bad apples and the bad experiences and how we overcame them. You would be surprised that they're just human beings like you, facing the same freelancing issues and wins as you, eventhough they're miles ahead in terms of experience and sales. Make use of the New Succes Score feature I remember that I was super scared and faced a lot of anxiety when the new leveling system was introduced. I guess that was basically the shock of being able to see my back-end score for the first time, and the fear of the unknown. Don't do the mistake of fixating on the numbers, and try to actually follow the impact metrics you see rated on your level overview. Before this feature was implemented, when I finally decided to join the Seller Plus Premium program and had my first talk with my Fiverr Success Manager, I've found out for the first time that besides your front-end ratings, there are some back-end metrics that influence your place in the market, with much more impact than your reviews. I was intrigued to find that, and from that time, I've tried to speculate on what those metrics would be. The new level system, with it's succes score, finally shows us those metrics! And the best part is, if you follow the metrics that shows you as "negative impact" or "room for growth" etc, and do your best to improve those areas, they will actually change and your score will be upgraded! I've had this issue on one of my gigs displaying "room for growth" at "Effective Communication" and I did my best to communicate even more (I thought I was very talkative with my customers, but it seems more was needed), and update the client's more regularely on my progress, and 1 month later, my "Effective Communication" metric changed from "room for growth" to "positive impact". It really works. Try to make use of those and really try to proactively improve those areas. Don't treat the succes score feature as a number, but more as a "tips" on where you can improve! Ah, and try to remember that the success score is a REFLECTION of your performance, and NOT an arbitrary random number that's there to setback your progress. Most probably we had this same score based on the same metrics before the update, but we were just simply not able to see it! Identify the full process Most of the times, your work will represent only a part of the bigger picture. Don't do the mistake I've made by sticking only to the part you think it's yours and then move forward to the next order. I highly recommend you to try to identify what is the previous or the next process before or after your job is completed. In my case, when creating custom Sound Effects for my customers, there were many times that I've heard the line from the buyer saying that they're going to send the sounds to the animator for syncronization. I then quickly identified that's the process that comes exactly after my job was done. Then, I made my research on how it's usually done, and after I was ok with the theory, I asked the customer If I can give it a try, for free, just to hear their feedback. Apparently it worked just fine, and from that momment, my services include that process as well. I find this particularly important from the buyer's perspective. Your buyer will always need their job of finishing the full project to be as quickly and as easily as possible. If you can provide them a service that is highly corelated with the job you're usually doing, you're saving them time, money, and mental pressure. This way, you can stand out by offering more, and you can atract customers that are looking for convenience and time or/and budget optimization. Mention your Top Clients in the Gig Description & Portfolio If you're like me, and you haven't yet had the chance to work for giant companies that are in the "Top Clients" feature, don't make my mistake on waiting your indie customers to be added on that list, and briefly include them yourself in your gig description. Most of my work is done for indie game devs. and indie companies, and therefore I can't find any of them in the approved Top Clients List. I even reached support and asked on if I can propose some of my indie customers to be added as Top Clients in the official List, but I was informed that the list is approved by a third party, and it's not in Fiverr's hands to do that themselves. Therefore, you can simply add your personal top clients in your gig description, without emphasizing all of your description on that. Why I think that's important? Well, since I usually work with indie game developers, the indie community is well aware of other indie game projects. To my surprise, some of my customers that are indie game devs. mentioned that they loved the game I was showcasing in my gig description, and therefore confirmed me that it was a good move to do that. Also, if you have the Portfolio feature enabled, and you have the time to do it, try to showcase the project you've worked on your personal Top Client there as well, to back the affirmation you've made in the gig description with the palpable example. Use the Gallery PDF function to your advantage Don't make my mistake and sleep on that function! My work involves only audio. Therefore, I thought the PDF function was irrelevant for me, since I can't use it to showcase my audio works. But I've found out I can utilize that PDF to my advantage, by outlining the expected workflow! For that, I've made a 6-7 page PDF, friendly designed to explain any potential customer how's the most optimal workflow, and therefore I set the expectations correctly. In that PDF I've mentioned all the stages and the information I need to be able to create the most fitting work for the customer's needs, while naming it "Customer Guide - Workflow and Expectations". Also, you might want to mention that in your gig description, something along the lines of "Check out the New Customer Guide on the 5th slide of my Gig's Gallery". Since I've done that, the number of customers that were understanding the workflow and the initial information needed rised by a lot, and my work of trying to decode customer's requirements were much more easier, since they've followed the guide I've posted. So, if you're in a field where visual art/work is not the main point, use that gallery PDF slide to your advantage! I hope my mistakes and the conclusions I've drawn from them will help you sail smoother than I did, and by personalising them to your specific services, they will somwhat empower your journey here! Looking back to the initial post, I feel really humbled by the number of reactions and replies and I thank you so so much for being a supportive community! I wish all of you the greatest of succes and don't give up on your dreams and talent! As for the journey part of the post, Saturday I've recieved THE EMAIL I was dreaming off since I've joined Fiverr. I'm now accepted as a Top Rated Seller, and I'm the happiest man on earth. Now, I don't want this to sound arrogant or snobish, but everything I've done to achieve the Top Rated status is written in the initial post and in this one. If I forgot to mention anything, it's not at all intentional, and I'll make sure to come back with a Part 3 of the things I've done to increase my chances of becoming a full time freelancer on Fiverr.
  4. Hey everyone, I see a lot of you struggling to get your gigs noticed and your skills sold. I often chime in on those posts because I hate seeing good talent go to waste. This is especially true in the more technical categories, like programming. If your gig description reads like a software manual, you're doing it all wrong. So the idea here is to turn your gig from software manual to a benefit-packed conversion magnets. First off, ditch the jargon. Your buyers don't care. They care about what your skills can do for them, not the specs. People buy solutions to their problems. They buy benefits, not features. Make it about them, not you and the tools you use. Focus on what you can deliver. For example, if you’re a web designer, don’t just say you’re an expert in HTML, Bootstrap and CSS. Yawn. Most buyers probably won't know what Bootstrap is. Tell them how your skills will help their site load faster, look stunning on any device, and ultimately pull in more sales. Tell the buyer what they'll get out of it, not what you put into it. And once you're done listing the benefits, make it emotional. People rarely make purchase descicions based on facts alone. We're far too emotional for that. How does your service make life easier for the buyer? Paint a picture of success and satisfaction. Rather than stating you offer “SEO optimization,” explain how you’ll help them dominate their niche, attract floods of visitors, and outshine competitors. Another mistake I see again and again, are sellers beating around the bush. "Please message me so we can discuss your order". Don’t meander around you wanting an order. Tell them to order. At this point, the buyer should feel safe in their choice, understand the benefits of working with you, and all they need is to know what to do next: Order. “Order now to transform your website,” “Message me today to start seeing results,” etc. Direct commands coupled with an immediate benefit to their bottom line. This is how you convert. Not by listing every programming language you know. It's not about you. It's about them and what they'll get out of this. And remember: Every word should serve a purpose in your description. If it’s not selling, it’s not staying, so trim it, edit it and keep the best.
  5. I really think it deppends on who are your customers. As you might saw on the reasoning for each advice I gave from my personal experience, I was following up on my own, without the usage of the Follow-Up Message function, but the conversion rate was lower for the reasons I've exposed above. It might be 100% subjective and, as I mentioned, the arguments for the higher conversion rate are purely coming from my own experience. I am totally on the same page with you, when arguing that it's not worth to get the Seller Plus membership only for that reason, as I mainly keep my membership up for my Success Manager who helped me and continues to do it at every step (I got lucky when choosing the SM I guess). Also, I think the subjectivity point stands the same for the mentioning of the top clients in the Gig Description. As I already mentioned, in my network that involves Indie Game Developers, people really do know about most of the indie game projects. I wouldn't expect Fiverr to add to the "top client" list some indie game that barely made it past 10.000 sales, but indie devs. who are hoping for those kind of numbers are actually aware of those titles. To add more, for example, I have Qatar Airways as my top client that's present in the approved list, but the majority of my target clientele (which is game devs.) don't care about that and an indie game they know weighs more in my favour if it's displayed in my gig's description. So, yeah. Everything you read there is subjective, and from my personal experience, but it might actually help someone in similar position as me, working for indie companies/directors/devs. or anything that has a well networked community.
  6. Hey folks. Almost every day in this forum I see posts like "Fiverr did X and then my sales dropped". It's easy to assume that because one thing happened it caused the other, but that is not always the case. For example, when Fiverr introduced the success score your sales dropped. The two *could* be related or it could be that your niche got flooded with new sellers or one of your competitors dropped their prices, or some other sellers got promoted to a higher rank, or a competitor changed their gig iamges, or you got a bad private review. If you assume the cause, it stops you from looking for alternatives and potentially finding the real cause of your sales drop. Which might just be something you can fix! Correlation does not imply causation on Wikipedia for those who want to read more.
  7. Book compilation or why it's important for a designer to read about behavioral psychology and communication A significant part of a designer's work is tied to daily communication. We need to present our ideas, defend decisions not only to fellow designers but also to stakeholders. It's crucial to choose arguments wisely, listen attentively, and be adept in negotiations to identify a winning position, understanding when to concede or, conversely, take a firm stance. Therefore, I want to share books on psychology that helped me understand certain individuals or change my behavior and relationships within a team: 1. Emotional Intelligence by Daniel Goleman 2. The Power of Emotions by David DeSteno 3. Influence: The Psychology of Persuasion by Robert Cialdini 4. Thinking, Fast and Slow by Daniel Kahneman 5. The Inner Game of Work by Timothy Gallwey 6. The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg 7. You Are a Badass by Jen Sincero 8. You Are a Badass Every Day by Jen Sincero 9. Influence: How to Win Friends and Influence People by Robert Cialdini 10. The ONE Thing by Gary Keller The list turned out to be quite extensive, but with the upcoming holidays, it's the perfect time to choose a 📚.
  8. I understand that it's a hard decision and not just you, but Fiverr has forced many sellers to rethink making a career here and consider other platforms. When the new level system launched, I was at 10 but still was not very happy with the new update after hearing all those issues from fellow sellers on the forum. But I will just say, ignore the things that you can't control. I am sitting at 9 at the moment and have tried my level best to do everything and go above and beyond to satisfy clients, but it's not shifting back to 10, so I have just stopped checking it every second like I used to do before. I now only care about sales, the graph chart of my clicks, and giving my best possible quality work to every client. I am not sure how stats are going on your end, but I would just say if you're not seeing any major decline in revenue, just stop visiting the Level Overview page like it doesn't exist. Also, one thing to note here is that all those metrics that are visible now were already in place way before in the backend. It's just that they're visible now to us. So, to be honest, there's hardly any new thing in the functioning and the algorithm (except some bugs and flags on major levels).
  9. I would gladly pay 50% if I could make the money I was making in the good old days. I've spent $7 on promoted gigs and made $65 in sales in May. My daily budget is $5 a day, and I've never seen Fiverr reach it.
  10. Copying and pasting articles that have been solely written by ChatGPT is a bit pointless, as they stick out like a sore thumb. It would seem that this is a bit of a habit for you! To provide advice you need to speak from experience, and with no sales since joining Fiverr in Sept 2023, I would concentrate on growing your own profile before advising others on theirs.
  11. Hello everyone. I have a two years old account. Haven't got a new message this year or a new order. What can I do to optimize my gig, boost, promote or rank my gig? I've not made any sales. Please and please, feel free to leave any tip, suggestion, criticism or advise. PS: I didn't drop my gig link to show that I'm after the advice and not just trying to promote my gig in a shady way through this post.
  12. Buyers, of course, want to work with Sellers that produce quality work, but they also want to collaborate with people they connect to. Sharing your unique story and communicating why you are the best person for the job helps build trust and credibility in your brand - which leads to more sales opportunities! Plus, it can help you find Buyers that align with your target audience, making every project a truly enjoyable experience. The details you include in your portfolio, Gigs, and profile are the perfect place to start building a great rapport with Buyers. Communicating Your Unique Value Through Gigs Fiverr Gigs are designed to give you multiple opportunities to communicate your value. Try to put yourself in a Buyer’s shoes to understand their journey to finding the right Seller. What will they see first, second, and third? Understanding the steps a Buyer takes will allow you to showcase the right details at the right time. Here is an example of a Fiverr Buyer journey and how you can put your best face forward at each step: Step 1: Search for a Gig Buyers are likely to first notice your Gig image once they enter a query into the search bar. Of course, the Gig title is important, but humans are visual creatures! The right image will immediately capture a Buyer’s attention and compel them to click on your Gig. It’s a good idea to include a high-resolution photo of yourself, smiling, and making eye contact with the camera. Use a bright, solid-color background, so your image doesn’t blend in with the webpage, and use an image editor to place keywords and Gig highlights directly on the image, to make your offering really stand out. For more tips for an image that will stand out, check out our article on Changes I Made to My Gig Images. Step 2: Visit a Gig page and Seller profile While creating your gig images keep in mind that buyers will often browse before reaching a final decision and in that process they will visit your seller profile to get to know you better, your qualification and to see other services that you offer. Following a similar style between your different gig images will create a branded look to your gigs and help build trust with buyers. Your Gig description and profile are where you will explain what qualifies you to deliver high-value work. This is incredibly important for high-budget projects as a Buyer’s decision comes with a larger risk - they want to feel completely reassured that their funds are in the best hands. In addition to ensuring the Gig details align with their expectations, they will analyze your experience, skill set, and various packages. Be sure to include in your Gig description and profile where you honed your skills, how much experience you have, and any notable past projects and clients. Besides giving you higher chances of working with these types of buyers with higher budget projects, this will also help build a professional representation of your business and set the right expectations with those buyers. Step 3: Contact a Seller Many Buyers - especially those with larger budgets - will want to have a conversation with you before they place an order. This gives them a chance to ask any specific questions about your qualifications and services, so they feel confident that they’ve found the best Seller to collaborate with. It also gives you the chance to be honest with a Buyer about any limitations you might have. Often, Buyers will appreciate the honesty, choose to move forward with you, and either work within your limits or find additional support. The text in your profile, Gig description, FAQ, and packages should be well-written and objective and highlight the information you want Buyers to focus on. Similarly, your portfolios and images should be an excellent representation of your capabilities. Remember to update all your information regularly to reflect new skills, a boost in experience and quality, and ongoing excitement for your business. Want to read more? Check out some additional articles from our Help Center: Help your brand stand out How to make your Fiverr Profile stand out Creating a Fiverr Pro Gig Creating a Gig
  13. Please stop spreading misinformation. Trust me, it won't give you any sales (if you're doing it for that). I am not sure, what came into your mind to open threads and answer your own questions? Are you this free and don't have anything to do in your life? There are a lot of new sellers who may be misguided due to your idiotic threads full of misinformation (or half-information), so stop playing with the careers of people who may get into trouble because they may end up breaking the TOS due to your threads. You can not share your personal information anywhere (neither on the order page nor in the inbox) --- until and unless it's required within your service. For example: If you're a website developer and you need the buyer's email address to get access to login credentials, then you can do so on the order page --- but if you're selling logos and image editing gigs, there's no way Fiverr will allow sharing the personal information even on the order page.
  14. Can you prove it? My opinion: Totally wrong statement it is. For instance, you are the perfect example for it. You have been on Fiverr since January 2023 and have made 8 sales yet on Fiverr. If your statement was true then you could have made 500+ orders. Am I right? Staying online has nothing to do with anything else.
  15. I think it's much more arbitrary than that. Obviously, it will differ from one specialty to another. What I've noticed in voice over, is that certain people don't have to do all that much to get traction. Approval of Image, voice print , etc are all someone's opinion. The machine can't track that, even now. Pricing was always relative to levels in VO. Yes, the ultracheap TRS are a volume machine. But that is it's own layer. Pro is on the opposite end of the spectrum, and is it's own layer. It's still a self fulfilling prophesy to take credit for someone just after over stacking someone's stat points. Endless loop. Exposure=Sales=More Expose=More sales This is all ancient history. I would have been fine if it was business as usual. What we have NOW is a systemic disruption.
  16. Adobe Photoshop CC 2022 (Previously Updates from Adobe Creative Cloud). Did you know? With the latest Adobe Photoshop CC 2022 updates from Adobe Creative Cloud, now we can design a web site using Art Board features in Adobe Photoshop CC 2022. Even though, I have no experience in CSS coding, although this give me the opportunity to design an art portfolio with the 90's America Online (AOL) style template, and import the design over to Adobe Indesign CC 2022 and Adobe Dreamweaver CC. So, I only using Adobe Photoshop CC 2022 creating characters concept art & illustrations for game, film and book for clients on Fiverr, Deviant Art and Artstation platforms. I have been paying Adobe Creative Cloud membership with $29.99/months in 2019 after my college ended. Even though I used to paid $19.99/months under student plan with access to all Adobe apps (which is cool!) And I freakin's love it. Unfortunately, the latest Adobe Photoshop CC 2021 and 2022 has a lot of bugs with 3D and Filter Tilt lately. I hope Adobe fix the bug soon when the next Adobe Creative Cloud updates is available. Adobe Illustrator 2022. Adobe Illustrator 2022 is always my favorite software when I used to work as a graphic designer on newspaper at the Sacramento Bee headquarter back in 2001 during my teenage years in high school. I remembered designing an original Xbox logo like crazy with the Adobe Illustrator 9.0. And all my classmates was staring at the screen like they never seen before that Adobe Illustrator could do artwork back then. That was the early 2000s which recommended by my art teacher when I was first introduced to iMac G3. I didn't have any like for computer back then, because I thought computer is just a toy. And won't do me much success in fine art gallery. Although Adobe Illustrator CC 2022, like Adobe Photoshop has comes a long way since the late 80's until to this days technology took over the traditional art world. So I decided to created art with digital painting and illustration with these art programs after bought my first Sony VAIO computer in 2002 after high school graduated. Oh, yes -- I forgot to mentioned, my former boss at The Sacramento Bee wanted me to get an iMac G3 instead of Windows PC, but instead, I ended up buying my first Sony VAIO Windows 2000 with the money I won from an art gallery. I couldn't afford Adobe Photoshop and Adobe Illustrator 5.0 and 9.0 version at the time, so my mentor let me borrowed his Adobe CD for creating art. The Adobe price was insanely expensive back in the day when he bought it from Adobe, but never used it anyway. To this days, I never forget and I'm grateful for his being supportive. Adobe Fresco It's feel like an oil paint which is really cool. And of course, this program also available on iPad as well. However, this app also come with all Adobe apps if you're going for a $29.99 plan! Adobe Indesign 2022 (Come with Adobe Creative Cloud) with $29.99/month plan. Like Adobe Illustrator CC 2022! I have used it a few times for creating art magazine cover. And I still learning it! With Adobe Indesign 2022, you can do a lot of stuff such web-design, magazine cover design for PDF etc. Adobe After Effects 2022. Awesome program for creating Twitch game streaming overlays animation with loop. Affinity Photo I never used this program or never heard of it before, but I will check it out soon. Corel Painter 2022 Rebelle 4 Procreate Clip Studio Paint Pro Artweaver 7 ArtRage 6 Yep, I used this program before (with demo version). And it does feel a bit like oil painting, just like Adobe Fresco. But doesn't really give me a feeling like real traditional oil painting I used to worked back in my early days in late 90's. But the software which is really cool, and the tools are not as complicated as Adobe Fresco. Krita TwistedBrush Pro Studio MediBang Paint Pro Black Ink Paintstorm Studio Overall, Deviant Art is now my currently online store I'm relying on the sales of my work. As for Fiverr on the other hand, I'm planning on make a new change on the current gigs to create 2D characters like the Marvel and DC Comics style for now, but mixed with 3D CGI style painting; since creating a realistic painting is a pain in the a**. This art stuff just is killing me and putting me in a lot of pressure since the last two film poster artwork I've done for the clients last two months. And I'm done with this style of art. Let us know which program is your favorite digital tools of used for art, logo and designing on Fiverr. And tell us why did you use it, and what was the best about the program.
  17. So you're looking to hire a freelancer to help assist in your project? Not so fast. Before jumping in to find your next hire on Fiverr, it’s important to conduct thorough research and preparation. Here are some important factors to consider while preparing to hire for your next project. Clearly Define Your Objectives Before committing to a service, take a moment to clarify what you wish to achieve by making this purchase. Consider what success looks like for you and what service will most likely get you there. For instance, hiring someone to create your social media graphics will not automatically grow your Instagram account or increase sales. If growth and conversion is your main goal, influencer marketing, or paid ads might be a better option for you. Educating yourself on the service and its benefits will help you set appropriate expectations and avoid wasting your time and money on irrelevant services. Identity Essential Tools and Platforms As you browse through the marketplace, you will notice great variety in the tools, platforms, and softwares used by different sellers in each service. It's essential to conduct research to identify which platforms and tool best suit your project needs. For example, when seeking website development, decide whether a robust platform like Wordpress is necessary, or if a simpler solution like Wix or Squarespace suffices. Is a Canva graphic OK or would you much prefer it to be created on Adobe Illustrator? Understanding the different options enables you to narrow down your choices and select a freelancer who can work effectively within your preferred framework. Research Market Price Before engaging sellers, it’s important to grasp the average market price for your service of interest. This understanding becomes especially important when completing a brief, as setting your budget too high may lead to inflated quotes, while setting it too low could deter responses from freelancers. Additionally, while pricing shouldn’t be the sole determinant, being aware of market prices aids in vetting sellers on the marketplace. Significantly lower prices may indicate lower quality or that the freelancer, or gig is new to the platform, whereas prices aligning with or exceeding market standards can often signify higher quality. By comprehending market prices, you can make well-informed decisions and ensure you’re getting the best value for your money. Before diving into hiring your next freelancer it's crucial to approach the process with careful consideration. Prioritizing steps such as defining objectives, assessing tools and platforms, and understanding market prices can significantly enhance the outcome and satisfaction of your project. Still need additional assistance, or want to take the research to a professional to find the perfect hire? We have a team of dedicated Fiverr Advisors ready to help you. Schedule a call with one by visiting here or emailing them at buyer-success@fiverr.com.
  18. So, I have had my account for 2 years. During this time, I have continuously improved my gig thumbnails and SEO. However, I only receive approximately 100 impressions per week, which I believe indicates poor performance. To date, I have had only 8 sales: 3 were made last year, and 5 were made this year. I would appreciate any tips on how I can grow my account. Here are all my gigs: https://www.fiverr.com/s/E8XN0q https://www.fiverr.com/s/Lrmqej https://www.fiverr.com/s/NXk8NR https://www.fiverr.com/s/2b69pq https://www.fiverr.com/s/A5Ekpq
  19. I would appreciate it if someone could analyze my Fiverr profile (https://fiverr.com/luisatavares) and help me identify what I am doing wrong. I'm getting impressions and clicks but not making any sales. I've tried everything, I even joined Seller Plus and studied about it, but nothing has changed.
  20. Wondering how to enhance your gigs and improve your chances of becoming a Top Rated Seller? Try adding Frequently Asked Questions, otherwise known as FAQs, to your gigs. FAQs are curated responses that address common queries potential buyers tend to have about collaborating with you. For sellers hoping to reach Top Rated Seller levels, having 3-5 FAQs on your profile can truly tip the scale toward your goal. Beyond helping to boost your seller level, it can help increase your conversions. How would it do that? Well, when buyers land on your page and can find answers to their most important questions without having to take any additional steps, it facilitates a quicker and more confident decision to collaborate with you. Further, adding FAQs to your gigs can significantly reduce the amount of canceled orders you experience. Since misalignment in communication is a common reason for cancellations, outlining your processes & policies can help clarify potential points of confusion. Should any issues arise during the order, your FAQs can help, by explaining your terms, and protecting you against claims of uncommunicated expectations. When determining which FAQs to add, focus on addressing the most common questions you get from interested buyers. Consider where your orders have had issues in the past and identify potential areas for misunderstandings. Even if the information is covered in your gig, there is no harm in repeating essential details in the FAQs to ensure the information is easily accessible and hard to miss. FAQs are also a great place to go into more detail if you reach your gig description character limit. Examples of effective FAQs include clarifying what qualifies as a revision and what your revision policy is, specifying if you have any project restrictions (e.g., no political or religious work), and outlining your usage rights. In summation, by strategically incorporating FAQs, you not only increase your chances of achieving Top Rated Seller status but also enhance your ability to convert more sales and establish a smoother, more efficient collaboration process between you and your buyer. Therefore, we encourage all sellers who have not already done so to add FAQs to their gigs today.
  21. Yeah sure she helped me out untill i got my sales she's not a scammer at all. Trustworthy and professional
  22. hello Fiverr community, my success score was 5 and it decreased to 4 i had like 10 then and i started working hard with new clients I got like 5 sales , last order was a week ago but my success score is still at 4 , (I'm sure that last 5 orders has received positive private , public review) so is it taking more time , or I'm I still doing wrong , or they fix my success score because is now at the last search results and not getting me any sales thanks and i hope i get answer from you beautiful people
  23. Is this good to sale a 80 dollars website as a new saller on fiverr, hi i noman a new fiverr WordPress and shopify website designer, just salling my gig but the catalogue i choose is programming and teach nesting niche is website development and service WordPress but the Basic offer is set as minimum to 80$ is buyers trust me and give me order as this cost
  24. How can I increase my sales? And can bring my gig search results? Does marketing only mean social media sharing?
  25. Preparing your Fiverr Profile Description (and, if you would like, an accompanying video) might seem intimidating at first, but there’s good news! Introducing yourself to potential customers is an important part of building a presence on Fiverr. Your profile description and Intro Video have a similar goal—to give potential Buyers a sense of who you are—not only what you can do. This is a significant opportunity to set yourself apart from the competition and project confidence in your ability to meet the Buyer’s needs. You won’t simply list your qualifications but discuss your success—why people love your work and how much you enjoy delivering a quality job to your Buyers. You may have many competitors on Fiverr with similar experiences, but only some will welcome Buyers and make sure they feel comfortable about spending their hard-earned money. Putting that extra effort into your profile can make a difference in converting a shopper into a Buyer. Likewise, creating a short video introduction can also have a major impact on your sales. While you may initially feel hesitant about looking into a camera and “trying to talk naturally,” here are a few pointers to keep in mind. 1. Don’t make your introduction too long or too complicated. Instead, keep your video under a minute and focus on a simple outline: A greeting, a short description, and an expression of why you love doing what you do. 2. Be upbeat. A smile and a good tone can go a long way to make Buyers feel welcome to your Gig and start connecting with you to be the expert that they will choose. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. 3. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. If you’re uncomfortable, practice telling a friend about your Fiverr account. While it may seem unusual, the key to appearing comfortable on camera is to remember that you’re talking to a person. So look at the camera—but don’t talk into it—always speak to the Buyer. Buyers love to see samples of previous work so you can include some samples of previous work in the background of the video as you speak. A similar format can be followed for the Gig’s Videos which can increase your conversion especially with business Buyers that will often want to get to know more about the Seller before placing an order. Want to read more? Check out this additional articles from our Resource Center: Description & FAQs For Conversion Changes I Made To My Gig Images to Attract More Clients And here from our Help Center: Adding a Video to your Gig Best practices for new Fiverr Sellers: Gigs Creating a Fiverr Pro Gig
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