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Lena

Fiverr Staff
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Everything posted by Lena

  1. Lena
    Hi @vickieito and @pramodchoudh188 Can you please send me your friend's details, like username and email? Please send me a message so that I can look into it. Thanks.
  2. Lena
    Hi @foysal365 If you'd like to know from which account you made a withdrawal, please log into your Payoneer account or send an email to Payoneer Customer Support. They will provide you with all the details regarding the transaction you made.
  3. Lena
    Hey! Great news! I am so happy for you! Please don't mention it, I am always here to help! 😊 Good luck! 🍀
  4. Lena
    Hi @multifractal The CS will contact you shortly, please do not worry. Just follow their instructions. Thank you.
  5. Lena
    Hi @techson You should be able to withdraw your funds now.
  6. Lena
    Hello All! @saher1 I sent you a message. Please check your inbox.
  7. Lena
    Hello @srch07 I opened a ticket regarding this issue. Please be patient and wait for our CS to respond. Thanks.
  8. Lena
    Hello @calieyseo Thank you for contacting me. I have looked into your issue and I do feel sorry but since your account is under review by our relevant team, there is not much I can do for now. Our CS explained everything in detail and for now I do not have any news for you. You will receive an email once the review is over. Please be patient and I will keep you updated. Thank you.
  9. Lena
    Hello @nexartdesign As I said before, there is nothing I can do. For all further inquiries, please contact our Customer Support. Thank you.
  10. Lena
    Hello @nexartdesign Thanks for the tag. I looked into your issue and unfortunately, there is nothing I can do. Your issue has been reviewed by the relevant departments and their decision is final. Thank you.
  11. Lena
    Hi @excel_vbaexpert Here is the link to the event Monthly Networking: Indian Freelancers - It's tax time. Here you can find all the events.
  12. Lena
    Hello @abdullahawan78 I understand your concern, but I assure you there is no need to worry. We receive a lot of inquiries every day and our Customer Support is working hard to answer all of them as quickly as possible. I am kindly asking you to please be patient. Someone will reach out to you soon. Thank you.
  13. Lena
    Hi @mempainter I will take a look at the issue and get back to you. Can you please just send me a message with all the details? Thank you.
  14. Lena
    Hi there! You can open a ticket at https://www.fiverr.com/support_tickets/new or you can send an email to support@fiverr.com. Or you can send me a message telling me about your issue.
  15. Lena
    Hi @joe612953 In cases like this, the best thing you can do is contact our Customer Support and you did great by doing so. In addition, someone from our Team will contact you regarding this issue. Please do not worry, together we will find the best way to resolve this issue. If you have any questions, please feel free to contact me.
  16. Lena
    Hello @markmckay495 I have opened a new ticket for you. Please explain everything in detail to our Customer Support. Thank you.
  17. Lena
    Hello @akhifashrafk I just checked and you'll be happy to know that our Customer Support canceled the order in question without it impacting your Order Completion Rate. Keep up the great work!
  18. Lena
    Hello @george_adam001 As a member of the official Fiverr staff and as a part of this amazing community, I would like to ask you to please read the Rules before posting, because posting AI-generated content is strictly forbidden and it can lead to warnings and restrictions. Thank you.
  19. Lena
    Hello. You can contact Customer Support by opening a ticket at https://www.fiverr.com/support_tickets/new or by sending an email to support@fiverr.com. However, as our Customer Support explained, your account is under review by our Trust and Safety team for violations of our Terms of Service and our Community Standards. You can find more information here. The review time can take up to 90 days, so please be patient. Thank you.
  20. Lena
    Hello @print_ultra Having multiple Fiverr accounts is not allowed. Please read Fiverr TOS carefully. You will find all the necessary information there. Have a nice day.
  21. Lena
    I was so sad when I heard the news. She really was simply the best! Tina ❤️
  22. Lena
    Hello @legacyparcell Since the money hasn't cleared yet, please open a ticket or send an email to support@fiverr.com. Explain the issue and they will be more than happy to help you. Please try this method and reach back to me if you still have any issues.
  23. Lena
    Hello again @phd_salvatore Customer Support opened a new ticket regarding this issue. Please follow their instructions. Have a nice day!
  24. Lena
    Hi @phd_salvatore Let me investigate and I'll contact you as soon as I get some information. Please be patient. Thank you.
  25. Lena
    Hello @dahmilola5387 Let me start by saying that I understand your concern. But do not worry. Maybe you missed the reply from our Customer Support, but your case has been forwarded to the relevant team and is currently under review. The review can take up to 90 days as you can see here, but please do not worry, we are working quickly to resolve this issue as soon as possible. Once the case is resolved, they will reach out to you.
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