priyank_mod

Most of us tend to believe that we are important & they will/should care about us but everyone is replaceable - each one of us!! Whether its a job or freelancing.

Firstly, consistent business is not guaranteed to any of us. Freelancing is a business, not a fixed-income job - so steep fluctuations will always happen. And secondly, avoid editing your gig so often. Frequent editing will keep it in a state of flux forever and will affect its visibility big time. Edit a gig, max once a month!! And yes, we cannot control/worry about success of other sellers, it is their destiny in a competitive marketplace. Put in your best effort for each inquiry/order, that's all is in your control and will shape your trajectory.

Yes, and I feel this has been the new normal in the last 12-15 months or so. They don't even make an effort to read or understand the issue and a couple of times, sent me solutions which were completely unrelated to the issue explained in my ticket. 🥲

People miss out on this👆 part, pretty much in the 99% of criticism they have been hurling towards the new system. Just because I live in my own bubble, see my analytics, buyer communication and my cute n perfect public ratings - Fiverr cannot be expected to do the same for me and thousands of other sellers, by vetting every account manually.🫠 And even if they hire enough humans to vet each seller account, then who will take responsibility for personal bias, manual error, inefficiency or someone just being judgemental!! Some people have been making fun of the fact that the new system was tested only for 3 months but even if they test a system for 2 years and implement it - unfortunately a lot of people will still get affected. In the entire mess, they could have been trained and aligned CS team better on processes and rules - to handle and resolve grievances with human touch as people's livelihoods are at stake, but they faltered by sending templated responses. 🤦‍♂️

There are a couple of more odd posts like this🧐 and they do sound like classic influencer content!!🥲

Classic corporate scenario where strategic decisions are often made on the basis of outsourced Market Research and dubious FGD's (Focused Group Discussions).🤦‍♂️ Someone in a fancy suit walks in and presents uncharacteristic+unheard findings as results and then entire system starts working with fervour to align itself with those findings!! 🫠

Anyone who wants to communicate, work or pay outside Fiverr is a SCAMMER!! Report and block them. Also, read Fiverr TOS - it will help you understand the platform better.

Coaching buyers about the new system is Fiverr's responsibility. 🥲 Sellers guiding the buyers towards 5-star rating is simply manipulation and should be avoided!!

System needs a minimum number of recent orders to calculate the score. They have not specified how many orders one needs for the score or to improve the score but completing more orders is all you can do and hope you cross the minimum threshold soon.

Read this:

Did they really assure us about this in writing anywhere?? Or we just assumed that they will remain segregated forever?? I might be wrong here, as I'm relatively new on the platform. Was it announced or mentioned in TOS?

Yesterday's notification and mail about mass-enablement of promotion feature for ALL gigs seems more like an appeasement step to earn from sellers who got low success scores!! We might not show you in search at all but hey, you can pay us and promote.🤐 This kinda answers the million-dollar question - how can I improve my success score?? 🥲

The ironic accuracy of this... 💯

+💯 Its amusing how most people always & only believed public ratings as the only truth.🧐

They are actually incorporating parameters from 'private reviews' which weren't really 5-star for all of us, to bring down the overall PUBLIC ratings. We can call it unfair for sure. But it seems like 'quality/value of our delivery' was always affecting the buyer satisfaction score and NOW it will impact everything we do!! 🥲

Yupsss... Yupsss..🥲

Mine was 4.97 on 29th Feb'24.🧐 There was a small discussion forum about this. @carineb had a few interesting statistical inputs too here.

Same here!! Seems like a repeat of last month's exercise where everyone's gig scores experienced a drop and then it bounced back to the original one. 🧐

You edit your gig too often to get any tangible results!! If my counting is accurate, its 17 times within a month.. 🫠

Impressions count or clicks don't really matter until you start getting enquiries, eventually leading to order(s).

Effect of bad private reviews usually lasts for 90-180 days and yours was even coupled with a bad public review. Hopefully, your gig will be out of jail after 6 month stint in oblivion. I had a similar experience for 90 days last year and yes, closing other orders with good reviews doesn't seem to balance it out. But there is NO concrete evidence of this, most of what I have mentioned above is just our assumption and hope.

No, seller's location doesn't matter. You can pretty much find successful sellers from everywhere in any category or on the forum itself. Also, you should trust the formal response/suggestion from Fiverr staff more than the random hearsay or rumours. 😇

Option to pause/edit gig appears on the gig page of your dashboard (see screenshot below): After making edits or any changes to the gig, you will see the options on right top corner of the page. After saving, gigs should get updated and published again. Check this link: https://help.fiverr.com/hc/en-us/articles/4599462511377-Editing-a-Gig

Your prices indeed seem to be quite steep. Have you tried editing the gig? Try adding/reducing $5 to the price of each package and then save+publish again. And if problem persists, then definitely its a bug in the system!! If you have raised a ticket already, then wait for the support to respond. They are inundated with support tickets these days due to launch of the new level system but they will respond for sure in a few days.

I'm just adding to what @catwriter mentioned above. Quite a few of us who freelance on Fiverr - we never felt the need for separate community/groups, networking or mentors. All of us work, learn and improvise in real time on our own. That's the whole point of being a freelancer, right!! And otherwise, conversations on the forum are diverse, intriguing and vibrant enough for all of us to learn from each other. ✅