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  1. Hello, I am a Level 2 Fiverr seller since 2019, at start I was getting many orders as my gig was showing at search results and some were at the first page but It's been a year I am not getting a single query even my gig is not showing in search result I even hire a SEO expert and made changes including gig images, I also created some new gigs but that still not getting impression and clicks and not even single query. Should I delete all my gigs and create new gigs using the same profile? Will it treat as a new gig and seller? I have heard fiverr give many opportunity to new sellers. Please kindly help me to grow more. Thank you
  2. Hello Fiverr sellers! I would like today to know your idea about how fiverr gigs ranking works in a specific situation. I was thinking about the following topic: Imagine 2 sellers, Seller A and Seller B. The 2 sellers offer the same exactly service, they both have high quality description and HQ image/videos gig links. So basically they have no difference in service quality, The only thing that changes between the 2 sellers it's their price. So let's suppose: Imagine both SellerA and SellerB made 10 sales, both of them got amazing 5 stars reviews! BUT, SellerA sold 10gigs at 10$ each, meanwhile SellerB sold 10gigs at 50$ each. Here is the point of my thread and my question: According to my conclusion and ideas, SellerB will get an higher ranking and will placed by Fiverr algorithm in Highest search position ranking than Seller A. That's because SellerB is much more remunerative for Fiverr owners since they get much more commissions earnings from SellerB than SellerA on the sales, so they have the highest interest to provide more visibility/sales to SellerB than SellerA. I hope I explained it clear 🙂 What do you think about my conclusion? it is correct? Or you have different view about it? thanks a lot in advance 🙂
  3. Hi everyone! So I am level 2 seller, my gigs was on the first page and everything was going well. Suddenly all my gigs are on the last pages and my impressions goes from 35k to 200. This is all start when I want to try the feature of promoted gigs then they are saying that my gigs are unqualified. Can you please let if there is anyone with the same issue and how did you fix this problem. Looking to hear something positive. Thank you!
  4. Hello Everyone, How can I make a high-quality and professional gig? It should be ranked on the first page and get the briefs. Thanks
  5. I'm level 2 seller and unfortunately account got Deranked, impresaiions drops from 16k to 50, How can I get back ranking? Your valuble suggestions will be appreciated.
  6. Hello everyone, I hope all are fine. I am a seller on Fiverr. Recently I lost my gig Ranking last 3 months. Now How can I come back to my track again? Here is My GIG Link. https://www.fiverr.com/share/dL4xKa Please visit and give me some Idea How can I rank my Gig again in the fast page. Thanks again. have a Great Day..!
  7. I am working in photo retouching section. Currently I have 22 five star rating, but i am not getting any impressions. What should I do?
  8. Hi Friends, I joined fiverr few months ago and last month became a second level seller. I do have almost all positive and good feedback from clients too, but I just checked my gig ranking, it's showing on last page:( Anyone know what to do?
  9. Hello everyone, last year i had created my gig and was active for minimum 6 month on fiverr. Then I had to stop for a quite long time due to my exam. Now i have reactivated all those gigs but i'm not sure if it is ok or not. Can anybody suggest me??
  10. Hey gang! Happy New Year! So as part of my strategy for 2022, I have to update 3 of my gigs, plus create two more Pro offerings. I started with the latter which, as per usual, brought forth an abrupt case of procrastinatitis. 😜 So Instead of working on my business, I thought I'd write up a quick post to help anyone who struggles with new gig creation and wants to give themselves a quick little boost when publishing. This is the hack you've been looking for... So this is very straightforward, and it seems deceivingly simple. So much so, that many seasoned veterans omit this. Take advantage of everything that Fiverr gives you. Fill out every field. Enable every feature. Did you get a random invite to beta test an obscure feature? Jump in, ask questions later. The reasoning behind this simple tip is that Fiverr's algorithm will favor every listing that seems to be the most complete. So there's a simple but very real checklist that the search engine performs when evaluating new gigs. The more complete your gig is, the better your chances to get ranked slightly higher than your competition. So to make this more actionable for you: • Fill out your gig's description, as close to the limit as possible, without of course writing random stuff just to fill up space. • Use all 5 tags. • Add a FAQ section. • Enable packages. • Enable subscriptions. • Add all 5 of your most notable clients. • Enable and completely fill out your portfolio. • Create a studio. • Add the How it works feature. • Add gig extras. (especially the ones already made by Fiverr for you) • Edit your Fiverr Business Seller Profile. If you don't have some of the above listed features available for your account, don't fret. The goal is to use ALL available features to you. Fiverr continuously adds more filters and options for buyers to find the right gigs. And the easiest way to quantify a gig's potential performance, is to see how complete it is when it is published. That's all for now. This is obviously not the "magic pill" solution most users on this forum are looking for. BUT This is by far the most effective trick I have discovered that requires very little effort on your end. Let me know what you think, what you have experienced when publishing new gigs that performed well and if you have any questions! Frank D.
  11. Hey everyone, One of my gigs is ranking on the main search page but it doesn't show when I select the 'online' filter. For the time being, it does show up there when I log in from the fiverr mobile app, but again after a few minutes it disappears. What's the issue?
  12. Hey gang! A disclaimer: The following post/article is not an official Fiverr statement. It’s a summary of my personal observations over how Fiverr works and I am sharing because I noticed that more and more sellers come here, stating that they “lost their ranking”, or claiming that their gigs are "all 5 stars" but they can't get any messages/sales. This is an effort to provide them with some answers and some food for thought. Hold up. Fiverr 3.1? I know you were probably expecting something a bit more dramatic, but this is not a brand new thesis. This is me revisiting my previous one, and updating it after seeing a few new things popping up and some previous assumptions being confirmed as either off-base or not as important as I previously thought. "Ha! I knew it, you were wrong!" Well actually no. Let me preface this by saying that I am revisiting my original thesis, not because it was proven wrong. In fact the core premise of my past article, still stands true. Fiverr favors performance, and is still trying to get a perfect match between buyers and sellers. So it's still about relevancy, performance and quality. The reason why I am revisiting the thesis is because I have stumbled upon new evidence that tell me there have been a few updates during the past two years. Not an overhaul mind you, but several "Quality of Life" updates and additions. Let's talk about indicators OK so we are all familiar with our profile's metrics. These are the actual metrics that Fiverr chose to reveal to us sellers in an attempt to provide us with some crucial performance indicators. This is actually the original system Fiverr put into place back in the "2.0" era, when it needed to be able to qualify sellers and update SERP dynamically. Fiverr 1.0 only had the thumbs up/down rating system and other than the actual level sellers and the occasional reporting/flagging by buyers for inappropriate behavior, Fiverr had very little to go on when it came to understanding who was a good freelancer and who wasn't. So it would make sense for a seller at any given time, to just look at them and go: "I must say, I am doing a jolly good job! Let me pat myself on the back before I deliver this order and get my 5.0 star review!" Right? Wrong. Two systems colliding As you can probably guess, Fiverr grew even more. And what usually happens when a company grows this much and at a certain rate, its initial systems are no longer able to keep up with growth pains that come up. So a new system was put into place. It didn't replace the old system, but it is working alongside it, in an effort to help Fiverr understand performance. This new system is essentially there to give more data points to Fiverr and help qualify certain actions. That new system started off with the "buyer satisfaction rate". That's not an unfamiliar term nowadays, as Fiverr employees started actually talking about this openly for the past year or so. I talked about this on my previous article, but now it's not just a rumor or the ramblings of a mad man, Fiverr is actually talking about this, thus confirming part of my thesis. There is a formula in place that makes sure the system get valuable information on whether a seller is performing well or not. So what's new? Well, that buyer satisfaction formula is apparently more extensive now, and a lot more complicated. Furthermore, there are now two different systems in place, working towards the same goal. One system is there to determine whether or not your profile is in good standing and then there's a different system in place that actually grades your gigs individually. (the average Fiverr seller's reaction when they hear of a new performance rating system) Now before you start grabbing your pitchforks, let me explain why that is potentially a good thing. First of all, I have been rather vocal about how this new system -no matter how imperfect it may be- is at least allowing for the possibility of recovery. So when a seller's performance slips, it just takes some time after which you are back in the game. It's a more forgiving system altogether, or it seems as it was designed to allow for more margins of error. But let's get back on track. The two systems are not fully aligned. Seems like the profile performance metrics are refreshed on a 60-day window, whereas the gig's performance metrics are calculated on a 90-day window. I don't know why that is, but a good guess would be that they are just stacking different systems on top of the old build so they can't just nuke previous choices that used to make sense 4 years ago. I am taking a deep dive into the macro-economy of the system, in an attempt to help de-mystify the issues I see popping up on the forum on a daily basis. People come here and complain that things are A-OK with their clients and reviews, but they either lost promoted gigs eligibility or their gigs are not "ranking" the same anymore. (notice the overdramatic air quotes when I mention ranking) Fiverr's systems are opaque. That's by design. So I understand that it's frustrating. But on the other hand, I have been here since 2013, where things were less complicated and you could simply piece things together by landing the right CS agent on your support ticket. And let me tell you: people used to game the living crap out of the old system. (Me after realizing public reviews are now worthless) Which is basically why Fiverr constantly makes changes. Reviews were exploited -people still to this day pressure their buyers for positive reviews-, the number of sellers exploded since 2019, and Fiverr constantly expanding across more verticals. Fiverr is trying to come up with a legitimate way to understand two main things: • Buyer behavior • Seller performance But how can one improve if the metrics are not opaque? This is where this whole "indicators" business comes in. We need to look at what the system is telling us. Stop focusing on what the system is not telling you. That was a big part of my original thesis that people focused on and tried to debunk/discredit it. I talked about speed and gave some specific examples of indicators that Fiverr has subtly left there for us to see, and people were very keen on rejecting them outright. On this update I chose not to focus on the indicators as much, as a lot of people were focusing on whether or not they existed and/or utilized by the system. Instead I want to focus on the bigger picture, and some good practices for sellers on Fiverr in 2022. This may be a good place however to brag about how I was right when I said that Fiverr likes speed and favors sellers who respond quickly. As since I made that claim in my previous article, Fiverr actually came forward with the "order response rate" which actually shows you if you responded fast enough when a new order was submitted. (me after Fiverr updated the seller's dashboard proving half of my assumptions to be RIGHT) What does this all mean for us sellers? That's a legitimate question. 1) Well first of all you need to understand that looking at your dashboard metrics and getting 5.0 star reviews from your buyers, is not giving you the whole picture anymore. (It's still important that you keep those metrics as close to perfect as possible, and not getting negative reviews should be the absolute baseline.) 2) It is also important to understand that the "Buyer satisfaction rate" dates back 90 days, so it's a delayed view on your performance. 3) It is also my understanding if multiple orders don't go that great during the same 90-day window, they stack up, meaning things will not improve for your gig's standing until at least one of them is removed from that rolling window. 4) Fiverr no longer looks for just amazing web developers, cool logo designers and Pulitzer-worthy writers when evaluating performance. In fact, Fiverr is not equipped to understand if you are delivering a high quality design or a photo-copy of mashed potatoes. Fiverr is looking for great facilitators. As a seller you should be focusing on your buyer's experience overall as much as you do on your actual craft. 5) The promoted gigs feature is not as simple as I initially suspected it to be. It's actually part of this new complex system that Fiverr has set up, as it is being fed with your gig's performance numbers constantly, in order to only promote the best gigs out there. It is also intertwined with the actual system that understands if you are relevant to what people are searching for. So when you lose eligibility and can no longer promote a gig you used to be able to promote, this is an indicator of a "buyer satisfaction rate" slip-up, most likely on a gig performance level. By then of course it's too late to act upon it, but it is an indicator nonetheless. 6) Relevancy is calculated using a more complicated formula now. ASP (average selling price) on your gigs, is also now being calculated when determining where your gig is placed on search results, past performance matters more and is actually used to project future outcomes when Fiverr matches you with buyers, and this new Fiverr briefs feature is also trying to guide buyer's behavior and eliminate the need to search altogether. 7) I noticed that the "returning buyer" metric is not just a nifty little animated badge you get on your profile to serve as a trust signal toward your prospects. It is actually a brand new metric that Fiverr uses to calculate performance. I was initially super-annoyed by it, as I am a Pro seller who has a higher barrier of entry due to pricing alone, so when I realized that Fiverr was valuing return buyers, I'm not going to lie, it felt like it was game-over for me. But I did try to assess the situation and when it became apparent to me that it's a brand new metric that Fiverr will use to evaluate me, I pivoted and adjusted my gig strategy to compensate and stay relevant. (me going back to the drawing board every time there's an algorithm update) I have a birthday cake to go to, turning 41 today, so I will try to sum things up and give you some things to think about. Fiverr is not a perfect system, nor does it try to be a fair system. (more on that on a future post) It is doing its best to evaluate millions of gigs and hundreds of thousands of active sellers, to make sure it creates a perfect match to buyers that have their credit card at hand, ready to spend money. It is constantly adding metrics, tools and data points, in an effort to perfect it formula and adapt to ever-changing buyer/seller behavior. Whether we like it or not, by being a part of this platform, we have to realize that there is a system in place and that the only way to grow as a business and be favored by this system, is to understand its rules and what the system is trying to achieve. Fiverr is making huge strides in understanding and mapping out buyer behavior, which is a good thing for us sellers. But the most complicated part of Fiverr right now, is the system trying to evaluate seller performance on so many levels. OK so I kept talking about a really complex system, without being able to dive into as much details as I would like. I also mentioned that indicators are important, but I also didn't want to have to reply to dozen of messages telling me that "there's no way the system would measure X Frank, that's totally not cool!" But I think I can share this one theory that I have, that is also a really strong indicator to anyone who is willing to research their gigs and past performance. Unfortunately, this is only for Seller Plus members, as I will mention a tool that is only available to them. So here goes. Seller plus members are able to create special discount coupons, and then offer them to their past clients, in order to create more returning buyers and a stronger relationship between vendor/client. Now here comes the important part: You can't offer coupons willy-nilly. There are apparently some metrics that won't allow you to even see a past buyer in your list when trying to send coupons. And here's my theory: Since the list of past buyers available to you is based on the past 90 days, and since there is a visual indicator right there on the UI telling you that the system picked which buyers you get to see/send the coupons to, what if this is a good way to look into past buyers and figuring out what the system won't tell you: A) either which type of buyer was a good match for your selling profile or B) which past orders affected your buyer satisfaction rate. I am not in any way suggesting that you should rush on your coupons dashboard and try to look at that list to find out which buyers may have left a less than positive exit survey. That's not the case. I am simply saying that if Fiverr is trying to create great matches, and then it sort of/kind of tells you who wasn't a great match, maybe you can put the missing pieces together and see how you can improve moving forward. This has not been proven, nor have I discussed this with anyone on Fiverr. (I don't think I want to do that) I am bringing this up just to give you an example of what an existing indicator may be. Fiverr won't give you the formula, or a straight answer of how performance is calculated, but there are strong indicators peppers in throughout the UI telling you what Fiverr is looking for. Long post over. Welcome to Fiverr 3.1. As always, I am here to answer any questions and feel free to share your experiences! Thank you! 🎂
  13. Hey So I have 7 gigs one of them is doing crazy good and the other not really as like this gig So what happens is every time I get order from my underrated gigs i send the custom offer and i choose my most rated gigs so the rate and review will go to this gig is that should do any good or a bad strategy? should I keep every rate in his own place? and in ranking is it really matters if it was one gig that has all the reviews or it's better to have the reviews on each one of my gigs separetly? Thanks,
  14. Hi, I am a seller on Fiverr. All my gigs rank down since last month. Now how can I get rank back my gigs again? Thanks
  15. can some one tell me some tips and tricks to my first order on Fiverr. Because I am new to Fiverr i want help.
  16. Hello, I am Supervik. My problem is I don't understand why my gigs are not ranking well in the search results. It will always show on the 5th page or beyond. Also I have done everything I could to experiments things but nothing seems to work. I have tried by editing Gig titles, search tags and description but nothing work for me. My profile - https://www.fiverr.com/supervik086 You can checkout some of the gigs from the above link and also see the attached screenshots. I need your help to analyze the problem I am facing and I know my category is oversaturated but I saw some new sellers getting there gig ranked on the 1st page. That makes me think I am working hard on my gigs from months but they just came and getting sales like crazy. Please dear fiverr seller I hope you understand and help me to become a better seller. Thanks.
  17. Hello Everybody! With the grace of Almighty Allah, I have fulfilled every requirement to be a TOP RATED SELLER about 6 months ago. As Fiverr hand pick TRS, thereby, I couldn't get the badge yet. Do you guys have any suggestions that will help me to boost my profile/gig. Of course, rank doesn't matter but, psychological speaking it gives you a relaxing feel when you see TRS BADGE on the profile. 😉😉 Anyhow, I wish everyone best of luck and praying for everybody to shine like stars. Cheers!
  18. Hello guys, please i need some tips on how to rank my gig to first page so i can collect more orders
  19. Hello everyone! Im a new seller on fiverr. I have only one gig on fiverr, my gig was ranking on first page on multiple keywords, i was getting tons of orders ....10 days ago I changed pricing. Then my gig got disappear from search, to this day I can't find my gig in search.......Gigs with 0 reviews are ranking on first few pages while my gig is not even on 10th page.
  20. Hi, I am a level 2 seller. I am facing a big issue and I don't understand what to do about the problem. => My gig was ranked on the 1st page. Suddenly it disappears. After 1 month it again came on the 1st page now after 10-15 days it vanished again. I don't understand the fact, Also my promoted gig showed unqualified when the gig disappear and again turn on when the gig ranked. Any suggestion or tips? Thanks in Advance................
  21. Hello good people, I want to know GIG ranking fact for an old account. I opened my Fiverr account around 1 year ago. But i didn't create any GIG at that time. I created my first GIG 2 weeks ago. So is it any problem for my GIG ranking? Want experts opinion. Thank you.
  22. I want to get the order for my gig. I try my best and apply daily on Buyer Request but there's no response. Please check my gigs and tell me if there is any mistake. https://www.fiverr.com/virsolinc_2021/design-eye-catching-logo-and-brand-identity https://www.fiverr.com/virsolinc_2021/be-your-linkedin-manger https://www.fiverr.com/virsolinc_2021/provide-a-profitable-digital-marketing-plan-and-strategy https://www.fiverr.com/virsolinc_2021/elegant-and-stunning-brochures
  23. Hello Fiverr community! This is definitely the first time I'm reaching out, I've been reading mostly. Now to my problem. My gig has been under performing lately, I considered returning to replying buyer requests. Now they don't appear. Is there a problem? If there is. How can I fix this issue.
  24. My most selling GIG was going fine and I was getting orders. The ranking of that GIG was in upward direction each day. But a buyer didn't rate my service after delivery and my GIG ranking was going down everyday. Now it doesn't even appear in the first page. I tried changing meta-data and GIG gallery, but that didn't help. Is this a co-incidence or it happens? My question is If a buyer doesn't leave a review after a successful delivery, does it negatively affect the GIG ranking? If this is just a co-incidence, I need some serious advice to recover my GIG rank. Thanks
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