donnovan86

The buyer satisfaction rate is lower and that is tracked for 90, up to 180 days. Even if now things were ok, over the past 3 or 6 months you had negative private review. And if you had less orders recently, those weigh in more. It is what it is...

The thing is, offer stuff where you can deliver excellent work. If you have 7, yet low quality gigs, people will just ignore and buy other stuff.

It's not an update. This has been around for a long time and it just tells you the links might not be safe. It's up to you if you click them or not.

Depending on your level, you have a gig limit. I think for newcomers it's up to 7 gigs. So you can easily go and start 7 different gigs, no one is stopping you.

Those are articles 🙂The thing is, essays tend to be connected with academic content, so you'll get yourself in trouble if you mess around that area. And if you say that a lot of people offer that, they just weren't caught yet. 🙂

You are not allowed to have 2 gigs that sell the same, identical thing.

You should try another browser. Or just wait for a bit. There's no need to bother customer support with something that seems just a minor issue, solvable with one of the ideas I said above.

I received a few briefs in the beginning, since then I haven't received any. So if you got any, you are very lucky.

Either they don't look for new Pro sellers in your category or there are way too many applications. Prepare for a NO most likely, but you might also receive a positive answer. Who knows. It takes time, and I think they notify you even if you're not eligible at this time.

Well if the order is already late, then it affected your stats. Avoid late orders...

Categories don't matter. I will say this, Seller Plus is great for newcomers or people that have some sales already, but want to improve their gigs. It's not exactly the best option for someone with an already established presence, but even then I for one use it for the faster withdrawal times, keywords, other features added there. The $40 option is great for those that want to improve their gigs and want a seller manager, if you just want some extra features on top of what you already have on Fiverr, I think the Standard option is fine. Ideally, you can try it for a month and see if it fits you. There's no one-size-fits-all thing here, it either works for you or not 🙂

Yes but if you're caught canceling orders left and right to cheat the system and prevent bad reviews, you can end up banned,.

A review is permanent. Cancellations are not taken into account after 60 days. However, they might contribute to your buyer satisfaction rate, which is covering up to 180 days. However, canceling an order just to not receive a bad review is pretty much a system manipulation, so it's unethical to do that.

Transform the correct file to PDF. That way it should appear the same in both cases. Or you can start a new Word file and paste the correct content there. You might want to go through the TXTFormat tool in order to remove any weird formatting problems.

Obviously changing any legal document is against the law. You don't need to check the Fiverr terms of service to know this is illegal anywhere in the world. You can't falsify documents.

I am also in the same situation as you guys. I talked with my success manager from Fiverr and she told me that the buyer satisfaction rate is rather low for me. So, what I can do? Try to ensure that all new clients are happy. They didn't receive a bad review as far as you know. As my success manager said, public reviews can be VERY different to a private review. These private reviews are the main reason why we are dealing with a sales slump in most cases. At least I know for sure that's the case for me. Cancellations and late deliveries end up lowering the buyer satisfaction rate even more, but it's those private reviews and specifically first time buyer reviews that have a major effect on your business, impressions, clicks, orders. Also, aside from your performance you also have to realize that others might have better performance overall and a higher buyer satisfaction rate. Those people will be pushed higher in search results, while you get pushed back. I can see that in my writing category, so it's certainly the same for designers too. Deliver great resultsto your current customers, and stay consistent, things will get back on track.

It all comes down to the buyer satisfaction rate. Fiverr tracks that 90 to 180 days back, so if you had cancellations, bad reviews (public or private), anything that affected your Fiverr presence, that will definitely push you back. And of course, if others have a better buyer satisfaction rate, they are in front of you in search results. A lot of people are dealing with this problem, especially now with Fiverr tracking up to half a year back, so as long as you continue doing a good job with current orders, things will get better. But it takes time to get back, that's why you need to pay a lot of attention to every order and deliver it to the best of your capabilities.

Needless to say I was shocked upon seeing this, because I didn't expect anything over 90 days to be relevant. Although i can only imagine anything over 90 days will not be as important. But it can still "haunt" you.

Their post hurt my eyes and brain at the same time..

That means your performance and buyer satisfaction rate have improved. It's not "all of a sudden"...

Then why not wait and buy when they have money? Otherwise you run the risk of working for free. I would never do that.

That's not the case. Most orders come organically, even if I promoted more than half my gigs. It depends on what you sell, pricing, your buyer satisfaction rate... there are lots of things that can influence this.

We can't lock gig packages so the best approach is to have consistent pricing. $5 for 100 words, $10 for 200 words and $20 for 400 words. If you start overpricing one of the packages, people will always try to buy the cheaper one. So I found consistent pricing to be the best option. You can always have a more expensive gig for longer articles. I mean, that's what I do. I for one, as a buyer, hate to see inconsistent pricing, and I am sure I am not alone. That, and people that have their Premium package as the gig name, for example "I will write 1500 words for $5", even if $5 just gives you 300 words or whatever and the 1500 word package costs $50. I hope Fiverr will do something about these misleading gig titles...

Sure Bethany, but that can also be a double-edged sword. On one hand it can help us, but then again I also had someone leave me the worst possible stars and saying thank you for a good job, just because they wanted to get past the review proces and didn't even realize they rated me poorly. As far as I know the first private review appears right after the public one, but you can skip it. Yeah, we will see what they come up with in the future..

Well some people said that the success manager info wasn't always accurate, so take that with a grain of salt. That being said, it might be the case I think, especially with the focus on new customers they have right now. Maybe others can ask too, and we can then compare answers. I think it's always been up to 180 days, but the first 90 days might be more relevant. But it's clear that any bad review will have a MAJOR impact on your business, and it can haunt for a long time.