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Everything posted by donnovan86
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Can I, as a seller, edit a review?
donnovan86 replied to itsmarchegiano's question in Starter Questions
Reviews can't be removed. They are an indication of what type of experience customers had with you. If we could remove reviews we dislike, everyone would have 5 stars across the board. Reviews are final, unless the buyer did something against the terms of service. I checked your profile and the negative review you have doesn't break the rules..- 25 replies
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It's a good idea to create gigs where you can actually deliver on your promise. The focus should always be on gig quality and offering a great service. The number of gigs doesn't matter, it's more important to ensure that you are very good at anything you offer. Because... you know.. there's a LOT of competition on Fiverr.
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All gig disappear from fiverr search
donnovan86 replied to tejasacharya's question in Starter Questions
You must have received a bad private review. That or bad performance, cancellations, late deliveries will have a negative impact and push you back in search or even remove you completely.- 25 replies
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Fiverr 4.0 - Some thoughts on the current state of things
donnovan86 replied to frank_d's topic in Lounge
As far as I know buyers pay $7.25 or $7.5 for a $5 order, due to the processing fees.- 632 replies
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Fiverr 4.0 - Some thoughts on the current state of things
donnovan86 replied to frank_d's topic in Lounge
It's due to bad private reviews. If you have one or more of them, they can be very problematic for your account. Yet if you receive some good private reviews, those balance things out.- 632 replies
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Well you can't ask people to work outside of the platform, nor can you use slurs, insult people, etc. So aside from common sense, the idea is to not share personal information, email addresses or encourage people to work with you outside of Fiverr. If you do, it will trigger Fiverr's own system and place your message under review. That can lead to an account warning or a ban.
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(Seller) is not accepting messages at this time
donnovan86 replied to teachernita's topic in My Fiverr Experience
Whenever I see people going out of line, I block them. I prefer to avoid insults, and I would never insult anyone either. So yeah, if people start saying inappropriate things, then it's better to just move on. At least that's what I do.- 16 replies
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It it possible to respond to a sellers reply to feedback?
donnovan86 replied to lj1991's question in Starter Questions
The best course of action here is to do what uk1000 said. However, I saw the review and seller reply, and nothing seems inappropriate, it's within the rules. Customer support can check and see if the before and after photos exist on the order page, but even then I don't think a review will be removed just because you were called a liar. You can't reply to his reply, otherwise it will be chatting and not a review. You were able to share your review showcasing the experience, just like the seller did. Fiverr allows sellers to reply to buyer reviews either to show appreciation or proof if they are accused of something. It's sad really that the seller called you a liar, he should have shared proof to back that up. But as I said, based on what I saw, the chances of having that reply removed are very low to 0. And unforutnately you can't reply either. -
Does fiverr notify previous clients about new offerings?
donnovan86 replied to smoochypooch's question in Starter Questions
Make that 100% -
Is there a minimum price for a certain category? Because I am certain sellers can still charge $5...
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Well I like everyone says it's worth it and they don't say why. Some things like the ability to withdraw after 7 days instead of 14, immediate withdrawals for a fee and faster customer support are great. Same with Request to Order. Will it give you more sales? NO. Do you need it if you already have an established presence on Fiverr? No, success managers will guide newcomers, but there's not a whole lot they can do for a seller that already has an established presence, other than a few changes here and there. So it's up to you if you want to pay $20 or $40 a month.
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Well if an account is disabled, the chances of getting it back are very low, if any at all. Fiverr rarely disables accounts by mistake. Yes, it can happen, but normally there's a reason. Did they tell you via email why they disabled the account?
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I send a mail to fiverr customer support for help.
donnovan86 replied to dev_swapan's question in Starter Questions
Have patience? People that have Seller Plus and pay for a faster service end up waiting even more than that. There's no guarantee you will receive a reply fast, it depends on their workload. They will reply eventually, just wait 🙂- 5 replies
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Fiverr 4.0 - Some thoughts on the current state of things
donnovan86 replied to frank_d's topic in Lounge
Bad private reviews, especially from a new Fiverr buyer can easily burry your account for a while. It happened to me among many others, and I am still recovering.- 632 replies
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Try to optimize your gigs and promote them the best way you can. Waiting... isn't always going to deliver the results you want.
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How can my funds stay in payoneer
donnovan86 replied to ahmedlone112's question in Starter Questions
You can try to use it with 2 factor authentication only, and move the funds right away. I never had any issues. But I did receive a lot of spam where scammers created a PayPal-like email interface to try and fool me into logging in. -
How can my funds stay in payoneer
donnovan86 replied to ahmedlone112's question in Starter Questions
As Filip said, you want to see what Payoneer customer support have to say. However, I do have a question, why would you not withdraw anything and keep it in the Payoneer account? That is very risky, since a hacker can get a hold of your funds and steal them. So it's recommended to withdraw everything as soon as you can. -
These foods have a lot of Fiber, you might want to try them.
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Sure. You won't receive extra sales from this service. What you get is a bunch of extra features like withdrawing your money quicker, etc. That being said, if you choose the option to talk with a dedicated success manager, they might be able to help you improve your presence on Fiverr. However, if you already have a lot of knowledge about Fiverr and how it works, the success manager can do so much. But don't expect this service to deliver you tons of sales, because it's not made for that. Instead, it's just a bunch of extra features on top of what a regular Fiverr user might have. Some of them are great, like the faster withdrawals, Request to Order, etc. But yeah, don't go into this expecting sales. The changes recommended by your success manager MIGHT help you improve your profile and generate sales, but don't expect sales from this. No, it won't bring more visibility. Check what's included and you will see.
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Fiverr 4.0 - Some thoughts on the current state of things
donnovan86 replied to frank_d's topic in Lounge
For me this changes Sundays. I had 94 the last few weeks, 95 since Sunday. Nothing has changed after it reached 95. So it's just coincidence on your side. Most likely what happened in your case is that some of your negative bad reviews got past the 30/60/90 days. Well no one forces you to charge a higher price.. But even then I can tell you that a lot of people with small prices don't have a ton of repeat buyers, it depends on the service.- 632 replies
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Search the forum, there are a plethora of tips. There's no need to repeat them again for the thousand time...