Express Delivery gone from my gig

[osman_shahbaz]

Hi Guys!

Yesterday i deliver an order but after deliver i got a problem with my gig.The express delivery sign gone from my gig.



Second problem check pic in attachment where from i find who didn’t leave ratings and how to get ratings from these buyers.



Third problem is the before this delivery i have 100% rating but this buyer give me 3 stars now my rating is low what i do to get back 100% ratings now i need only 1 order to get Level 1 on fiverr…

Regards,

Osman shahbaz

[alysmcdonough]

1/ If you didn’t deliver an express order on time, fiverr can take the express delivery option away. (and not sure if this is what happened in this instance)



2/ Not everyone leaves ratings, that’s just life. Some people ask their buyers to, others (like me) just prefer to let them leave ratings of their own accord.



3/ You will have to get more orders that people are happy and give you five stars. You won’t necessarily get level 1 with your current rating, so you may need to wait.

[spark4hope]

You can also talk to your customer and grant a full refund. This way your feedback will come back to 100% but you will lose the money from that order. However, I think the most important is to have a better feedback for further sales.

[osman_shahbaz]

Thanks for reply

This month my sale are 9 and i need only 1 sale to get level one but if my ratings is 94% not 100% then i not get level one even i complete 10 orders ?.

If i want to refund the money to my customer then where from i refund the money ?

[hemangsgandhi]

Check out.

https://www.fiverr.com/s/58fp6a

[rocks_design]

Always try complete order within 24 hours or before… Your 24 hours express sign will back soon…

[osman_shahbaz]

Thanks for reply

This month my sale are 9 and i need only 1 sale to get level one but if my ratings is 94% not 100% then i not get level one even i complete 10 orders ?

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[alysmcdonough]

Correct.