osman_shahbaz Posted November 26, 2014 Share Posted November 26, 2014 Hi Guys!Yesterday i deliver an order but after deliver i got a problem with my gig.The express delivery sign gone from my gig.Second problem check pic in attachment where from i find who didn’t leave ratings and how to get ratings from these buyers.Third problem is the before this delivery i have 100% rating but this buyer give me 3 stars now my rating is low what i do to get back 100% ratings now i need only 1 order to get Level 1 on fiverr…Regards,Osman shahbaz Link to comment Share on other sites More sharing options...
alysmcdonough Posted November 26, 2014 Share Posted November 26, 2014 1/ If you didn’t deliver an express order on time, fiverr can take the express delivery option away. (and not sure if this is what happened in this instance)2/ Not everyone leaves ratings, that’s just life. Some people ask their buyers to, others (like me) just prefer to let them leave ratings of their own accord.3/ You will have to get more orders that people are happy and give you five stars. You won’t necessarily get level 1 with your current rating, so you may need to wait. Link to comment Share on other sites More sharing options...
spark4hope Posted November 26, 2014 Share Posted November 26, 2014 You can also talk to your customer and grant a full refund. This way your feedback will come back to 100% but you will lose the money from that order. However, I think the most important is to have a better feedback for further sales. Link to comment Share on other sites More sharing options...
osman_shahbaz Posted November 26, 2014 Author Share Posted November 26, 2014 Thanks for replyThis month my sale are 9 and i need only 1 sale to get level one but if my ratings is 94% not 100% then i not get level one even i complete 10 orders ?.If i want to refund the money to my customer then where from i refund the money ? Link to comment Share on other sites More sharing options...
hemangsgandhi Posted November 27, 2014 Share Posted November 27, 2014 Check out.https://www.fiverr.com/s/58fp6a Link to comment Share on other sites More sharing options...
rocks_design Posted November 27, 2014 Share Posted November 27, 2014 Always try complete order within 24 hours or before… Your 24 hours express sign will back soon… Link to comment Share on other sites More sharing options...
osman_shahbaz Posted November 27, 2014 Author Share Posted November 27, 2014 Thanks for replyThis month my sale are 9 and i need only 1 sale to get level one but if my ratings is 94% not 100% then i not get level one even i complete 10 orders ? Link to comment Share on other sites More sharing options...
alysmcdonough Posted November 27, 2014 Share Posted November 27, 2014 Correct. Link to comment Share on other sites More sharing options...
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