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Everything posted by alysmcdonough

  1. Great figured it might be the case. I’m going to be hopefully back to level 1 in about a month’s time, so will check back then. Thanks!
  2. I’m wondering - is the buyers request page only accessible for level 1 and higher sellers? I went from level 2 to 1 to no rating and haven’t seen any jobs come up there since, so just wanted to check. Thanks 🙂
  3. That’s why my transcribing gigs now start at $995 - so they will contact me first. They kept clicking the $5 button and making their own prices up rather than contacting me first as requested. Fiverr wouldn’t help, hence I had to work out how to fix it myself. I’ve not had the same problem since 🙂
  4. Do what it says in the boxes on the left hand side of your dashboard. Roll your cursor over the circles to see what is expected. I was a level two seller and I have thousands of 5 star reviews, and I’m down now to a no level seller as I had about a month-ish of late orders which I didn’t request extensions on. So next time they do a level check (once a month) I may possibly go back up to 1 and then maybe 2 the month after but only if I consistently do the right thing. Despite delivering outstanding product and service prior to that, I was never promoted to a top seller. Prior to that I did go from level 2 to level 1 due to no fault of my own (fiverr’s cancellation policy - people were choosing their own prices for gigs rather than contacting me first, so led to more than allowed cancellations…I’ve now fixed that issue on my side as fiverr was unwilling to assist)
  5. Yep. There’s not much value in milestones right now. Outside of Fiverr, I ask for 50% deposit before I start working and I get that right away. Otherwise I wouldn’t be able to get the licenses. In Fiverr I often need to invest my own money and hope that the buyer doesn’t cancel or ask buyers to purchase their own licenses which is a rather difficult task for some 🙂 Thanks everyone, how depressing. Oh I love fiverr.
  6. When you have got a gig and have 3 milestones eg today, 10 days from today, 10 days after that - when do you get paid ? I was under the perhaps incorrect impression you got paid when the buyer okayed each milestone. eg if my buyer okayed a milestone today, I’d then see it in my pending payments that would be clearing say 14-17 days from today. I am thinking if this is NOT the case, three separate orders would have been more logical for me to do. Also - I completed the first milestone today 5 days earlier than the actual first milestone, and it said it would be processed or something like that in 5 days. (Not the usual 3) This was before the buyer okayed the order. Is there some stupid fiverr thing where I’d get paid after that (ie it would go through the normal clearing process after 5 days?) The only other way out of this seems for the buyer to end the gig and then I get paid what they’ve okayed, but seems so stupid and annoying and pointless to have them in the first place if this is the case of having to wait. (?) ps between this and the way fiverr does it’s levels, i have a headache. (the levels is a whole nother story)
  7. Leaving private feedback is optional. I haven’t seen any of it yet. I love how they’ve changed the way one leaves feedback to make the tip more prominent though - it’s a 3 page process now rather than just one (on the buyers side)
  8. I reckon being online helps (me anyway). But there’s other factors at play also with regards to whether a potential buyer will contact you as well. But for me, it works. Plus I reply very quickly, so that helps but I do understand not everyone has the ability to do that due to other commitments.
  9. I’ve taken out the identifying info and also noted a grammatical error in part B when I wasn’t looking hard, so there’s probably more. The person who sent this was a consultant. I found their book cover and a nasty seller review when I googled their user ID. (one was for content writing giggle) Oh and remember this is what they expected me to read and sign for free for a $60 job. Bite me. RECITALS A. The Receiving Party understands that the Disclosing Party has disclosed or may disclose confidential and sensitive information relating to and exposure to its intellectual property. Confidential information, policies and contact information, which to the extent previously, presently, or subsequently disclosed to the Receiving Party is hereinafter referred to as “Proprietary Information” of the Disclosing Party. Confidentiality agreement and Non-Competition. B. The Receiving Party acknowledges that he/she has been informed that it is the policy of the Company to maintain as secret and confidential all information (i) relating to the ideas, plans, products, processes, designs and/or systems used by the Company and (ii) relating to the customers (including without limitation, customer lists, call lists and all data about customers) and employees, consultants, independent contractors and suppliers of the Company (all such information hereinafter referred to as “Confidential Information”). The receiving party further acknowledges that such Confidential Information is of great value to the Company. The parties confirm that it is reasonably necessary to protect the Company’s goodwill that the receiving party shall agree will not directly or indirectly (except where authorized by the Company for the benefit of the Company), disclosure information unless approved and agreed upon for or on behalf of the disclosing party or any Person. C. The receiving party shall not copy any Confidential Information except as needed as authorized hereunder, and in such case shall make copies only on the property of the Company OPERATIVE PROVISIONS In consideration of the disclosure of Proprietary Information by the Disclosing Party, the Receiving Party hereby agrees: (i) to hold the Proprietary Information in strict confidence and to take all reasonable precautions to protect such Proprietary Information (including, without limitation, all precautions the Receiving Party employs with respect to its own confidential materials), (ii) not to disclose any such Proprietary Information or any information derived therefrom to any third person, (iii) not to make any use whatsoever at any time of such Proprietary Information except to evaluate internally its relationship with the Disclosing Party, and (iv) not to copy or reverse engineer any such Proprietary Information. The Receiving Party shall procure that its employees, agents and sub-contractors to whom Proprietary Information is disclosed or who have access to Proprietary Information sign a nondisclosure or similar agreement in content substantially similar to this AgreementWithout granting any right or license, the Disclosing Party agrees that the foregoing shall not apply with respect to any information after five years following the disclosure thereof or any information that the Receiving Party can document (i) is or becomes (through no improper action or inaction by the Receiving Party or any affiliate, agent, consultant or employee) generally available to the public, or (ii) was in its possession or known by it prior to receipt from the Disclosing Party as evidenced in writing, except to the extent that such information was unlawfully appropriated, or (iii) was rightfully disclosed to it by a third party, or (iv) was independently developed without use of any Proprietary Information of the Disclosing Party. The Receiving Party may make disclosures required by law or court order provided the Receiving Party uses diligent reasonable efforts to limit disclosure and has allowed the Disclosing Party to seek a protective order.Immediately upon the written request by the Disclosing Party at any time, the Receiving Party will return to the Disclosing Party all Proprietary Information and all documents or media containing any such Proprietary Information and any and all copies or extracts thereof, save that where such Proprietary Information is a form incapable of return or has been copied or transcribed into another document, it shall be destroyed or erased, as appropriate.The Receiving Party understands that nothing herein (i) requires the disclosure of any Proprietary Information or (ii) requires the Disclosing Party to proceed with any transaction or relationship.The Receiving Party further acknowledges and agrees that no representation or warranty, express or implied, is or will be made, and no responsibility or liability is or will be accepted by the Disclosing Party, or by any of its respective directors, officers, employees, agents or advisers, as to, or in relation to, the accuracy of completeness of any Proprietary Information made available to the Receiving Party or its advisers; it is responsible for making its own evaluation of such Proprietary Information.The failure of either party to enforce its rights under this Agreement at any time for any period shall not be construed as a waiver of such rights. If any part, term or provision of this Agreement is held to be illegal or unenforceable neither the validity, nor enforceability of the remainder of this Agreement shall be affected. Neither Party shall assign or transfer all or any part of its rights under this Agreement without the consent of the other Party. This Agreement may not be amended for any other reason without the prior written agreement of both Parties. This Agreement constitutes the entire understanding between the Parties relating to the subject matter hereof unless any representation or warranty made about this Agreement was made fraudulently and, save as may be expressly referred to or referenced herein, supersedes all prior representations, writings, negotiations or understandings with respect hereto.This Agreement shall be governed by the laws of the jurisdiction in which the Disclosing Party is located (or if the Disclosing Party is based in more than one country, the country in which its headquarters are located) (the “Territory”) and the parties agree to submit disputes arising out of or in connection with this Agreement to the non-exclusive of the courts in the Territory.
  10. One of the many things on this buyers ridiculous NDA was if you used the information yourself to create a business WITHIN 5 YEARS OF DOING THE JOB HERE. Eg if the person who gave me grief the other night about wasting their time had content about a get rich quick scheme for example and I transcribed it, and then within 5 years later I opened a business of my own based on that (probably information I’ve transcribed here thousands of times) they could take action. Or if I went and put it up on the internet for all to see etc. I used to work for a large online trading company and when there was a request from a police officer for information regarding a fraud that had occurred for example we were able to provide the information we had on the person in question. Like I said. Not worth it.
  11. This happened to me today. Buyer messages me saying “Oh just want to check it’s $20 for you to do about an hour of transcribing within 24 hours oh and by the way you’re dealing with sensitive information so I will ask if you can sign an agreement.” I said, “Yeah but it will be $5 to sign the agreement, and I can just sign it, I can’t give out any personal information. Oh and what gave you the impression it was $20 to do one hour of audio, it’s $60.” They said, “$5? What? I get my freelances to sign this blah blah blah.” (oh and they said their addition was poor too) I’m like “I have to read, sign, and send the agreement, it’s not free.” Okay no problem blah blah blah. Should have stopped there as there were enough red flags to suggest this wasn’t going to go well. But no, I’m an idiot, a helpful idiot. Decide to do it. Open up the agreement, it’s 3 pages long, and go, “Woah what, really?” It was like they wanted my first born child and to know what color underwear I was wearing on a daily basis. Plus at the bottom of the page it asked for name, address, phone etc. In all honesty this document was probably created here to make the seller feel important. I’ve done some searching and I see they are releasing a book and the cover that was designed here and how they were less than happy with some fellow sellers. Wrote back and went, “Um it’s a bit too heavy for a $65 order so I’ll pass.” They then said, 'Thanks for wasting my time.: I said go away. And they said a few other choice things and the acronym SMH. I had to google it 'cause I didn’t know what it meant. So yes, I reckon anyone that self important I can’t be arsed dealing with anyway so hmm yeah anyway back to work.
  12. I also have it stated quite clearly what I do in my 3 day delivery time frame and for $5 (20 minutes or less of clear audio) Lots of people just order insane amounts of multiples regardless. Yes I’m available all the time to do work, but for example - I’m not busting my gut to do a 2 hour audio transcription (which takes maybe 13 hours++) for $60 - minus fiverr fee of course! Then there are all the other variables that make the job more difficult that they didn’t take into account eg medical, technical, poor audio etc. That same transcript as an express 24 hour gig would be $140 + extra for anything mentioned above. I have to send them a cancellation saying I’d love to do their work for them (if I do indeed want to do it) and that I can’t do that amount of work in that time frame for that amount of $$. I ask them how many days they’d like the order delivered in so I can then send them a custom offer. Yes there are the extras at the bottom of the order that I could do instead, but I haven’t added any plus days to my gigs, so I just do custom offers. Sometimes people take them, sometimes they don’t. Needless to say, I’m working every day regardless. I did everything people sent me when I first started on fiverr, with short delivery times. But realized that because of this I was missing out on doing express orders which of course pay a much more reasonable amount of $$. So yes, something to restrict buyers OR EVEN BETTER WOULD BE --> THE ABILITY TO REQUEST MORE TIME FROM A BUYER TO DO SOMETHING. That time would then alter the timer to give the seller more time rather than a late delivery.
  13. I have contacted fiverr regarding this almost 2 months ago now. I am still awaiting a response. I got a barrage of invoices sent to me from gigs I had purchased. Tried to turn off notifications for that specifically and it did not work. They have not got back to me and I have messaged them a couple of times asking if there was an update and nothing. Gig emails and questions from customers are fine, these spam ones are not (I actually initially believed they were spam, but they are not.)
  14. Looking at it from my desktop and it seems to not utilize space on the page as well as it could (same can be said for the to do page) All categories are not visible plus you have to click on the more button to view more. The category list to the side of the page is good though. Posts could maybe be compacted a little bit more so that more would fit? Also I can not see a way to follow discussions so if there is one that would be fantastic, as otherwise I can’t be bothered digging through pages of posts to see which posts I’ve commented on that have replies and so forth. Video was nice to actually have the admins formally introduced though. Note: Follow now available and to see all activity check here: Fiverr Forum http://forum.fiverr.com//images/default-apple-touch-icon.png Looking for your Post or Reply?Don’t forget - you can look at your own forum profile to see your own posts, replies and all kinds of information. If a post of yours has been removed due to flags, you will usually get a notification explaining it, but not always. If that happens,...
  15. I messaged fiverr when this first came in about fees etc. Read the small print, it may not just be $3. fiverr was unable to assist me with a couple of basic questions and said to contact Payoneer. Which I didn’t because I figured why not just use Paypal.
  16. I’d suggest contacting customer support. Before doing that though, I would go to your revenues page, select “withdrawals” from the menu and just that no withdrawals have been made. If a withdrawal has been made (that wasn’t you) change your password asap. This may not be what’s happened here, but just the only thing that springs to mind.
  17. Get in touch with customer support - both those dates are different, might be a bug or the email could be real (or fake - if it asked you to enter username and password, change them!). But it looks like a bug.
  18. I’ve made a video for my transcribing gigs just recently. I’ve seen no dramatic change, but think it’s good to have them. To be honest, I’m more concerned about the discussion that’s been had here over and over again on rankings and who’s at the top of the recommended pages etc. It blows my mind that people with high ratings are not on the recommended page (or why there even is a recommended page!) I’m on high ratings but one has to scroll down a fair bit to find me. I put the videos in my gig thinking it might help in the search side of things, but that hasn’t happened.
  19. I agree with all that has been said regarding this fee. I ordered a gig that cost me $5 + a .50 paypal fee the other day and it was quite a rude shock/surprise. I usually just get gigs from my actual fiverr gigs money, which allows me to avoid the fee. Pretty nasty shock for buyers though. No one has commented yet to me about it, but I imagine I will get some backlash or be asked to do gigs cheaper or whatnot.
  20. I made my first withdrawal the other day and got the same thing. I went back and did it again thinking I may have stuffed something up, but turns out the entire balance went to Paypal, just like that. I didn’t realize this would happen, as I would have preferred to leave some money in my account to order gigs. It took a while to show the withdrawal in my revenues page also, but I’d say it was there within a few hours, as well as the notification that my money was sent to paypal.
  21. Other than contacting customer support, unfortunately there isn’t much you can do - sorry. I would leave accurate feedback however explaining your side of the story.
  22. Reply to @missashley8705: I agree, but the good thing with fiverr messages is it is all in writing. I don’t even talk to people on the phone about my web designing. I used to, but I found I was getting too many time wasters spending 15+ minutes of my time and some not just once, multiple times - and never spending any money. I like having everything in writing (rather than taking notes and maybe missing something also) I think the option mentioned above of paying for the sellers time to speak on s***e is an excellent one, and great for those who wish to do it. I do the same thing now, only they pay for me to answer questions in a gig. Like I said above, I am very doubtful fiverr would take any sort of action against a buyer or a seller unless they could actually prove that they used their service to communicate outside of fiverr. There’s someone here with a singing lessons gig for example, that is quite a legitimate use of s***e in my opinion and quite cool. They could of course abuse that by verbally saying to buyers to pay more and work outside of fiverr, but then again there are designers that attach their personal details to things and so forth as well. It’s a hard thing to police and for that reason unless there is proof, it would be pretty unlikely for fiverr to take action. But again, I could be wrong. 🙂
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