Please what is the next action to take over an account flagged?

[jessica_chi]

Please colleagues, need some guide. What is the best action to take over an account been flagged to prevent total restriction.

[Lena]

Hey @jessica_chi 

We understand this may be disappointing for you.

Please note, that these account flags are only able to be addressed by our Customer Support team, or if applicable, your Customer Success Manager. If you are not satisfied with the explanation provided by our Customer Support, please reach out to your Success Manager.

18 hours ago, jessica_chi said:

What is the best action to take over an account been flagged to prevent total restriction.

The best action to prevent total restriction is to follow our Guidelines. Know that whenever you are in doubt about something, contact Customer Support. They will clear any confusion and answer any questions you might have. 

Thank you.