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Why my gig promotion only lasted 2 days then got Unqualified for no reason? help


karyface1
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Hi, I was promoting my best selling gig on fiverr (logo design) through Promoted Gigs... it was great my impressions increased and got some good sales with great feedback and 5 star reviews, I replied fast... so I don't know why my promotion lasted only 2 days, then I got a notification that my gig was unqualified for gig promotion! I had no issues, so I don't understand.

Any help would be appreciated! This is my gig  https://www.fiverr.com/karyface1/design-the-best-professional-signature-text-logo

 

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I am facing the same issue, i was paying for promotiong of my two gigs, got a lot of orders by promoting those gigs, got a lot of 5.0 stars reviews and then suddenly all my gigs are marked as "unqualified" for promotion. Also all my gig rankings suddenly are 0. I am waiting for answer too and i hope someone will explaing this.

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10 minutes ago, mhparvez said:

It's happen when buyer give you hidden feedback bad, Normally buyer put 5-star feedback publicly but in private they give you some bad feedback that is the one of the major reason.

Okay, i understand that, but why all my gigs have bad ranking, it all happened in one day, all my gigs dropped down to the point when i cant even find them anymore on any page

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2 hours ago, mhparvez said:

It's happen when buyer give you hidden feedback bad, Normally buyer put 5-star feedback publicly but in private they give you some bad feedback that is the one of the major reason.

My buyers even gave me tips! So I don't think that was the issue. 

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On 1/14/2023 at 2:06 PM, vickiespencer said:

120622757_Screenshot2023-01-14at1_06_03PM.thumb.png.5ba2ee2aa3865d0d58e7fade24be284f.png

I meet all the metrics, 7K reviews.  4.9 gig score, Level 2 (used to be a top rated years ago)... what I hate is that they don't tell us what are the "additional quality metrics)

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14 hours ago, karyface1 said:

I meet all the metrics, 7K reviews.  4.9 gig score, Level 2 (used to be a top rated years ago)... what I hate is that they don't tell us what are the "additional quality metrics)

I think that "additional quality metrics" are nice gig rankings (you can focus on keywords and description so you can get your gig up to 2nd or 3rd page) i am not sure, but that helped me before.

However, now i jave same problem as you, my gig cant be promoted and all i can do now is wait.

I hope we will both find solution for this, i will let you know what helped me if i get my gig promotion availablility back. 😊

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10 hours ago, bokiiii said:

I think that "additional quality metrics" are nice gig rankings (you can focus on keywords and description so you can get your gig up to 2nd or 3rd page) i am not sure, but that helped me before.

However, now i jave same problem as you, my gig cant be promoted and all i can do now is wait.

I hope we will both find solution for this, i will let you know what helped me if i get my gig promotion availablility back. 😊

Thank you 🙂 

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