Dear @Kesha and to whom it may concern
I kindly ask for your help to reconsider some points about the Success score.
I'm tired of contacting CS and having them always respond with the same thing, sending me links about how Fiverr works and well I've been on Fiverr for 13 years so I def.. know how this works. HOWEVER
With the implementation of the new Success score and its "false recommendations" to improve our score I need to say you need to reconsider these points
1- Gigs deleted from the market place.
2- Comparing our performance with other sellers (it should be about our performance, not others)
If I'm not being visible by anyone on the market place and if this new system you have implemented is comparing my performance with other sellers, that means I won’t be able to go back to my level again because I’m not visible to anyone and I won’t have as much sales as the other sellers who are visible on the marketplace.
Do you get what I mean?
Since you implemented this new success score, I worked really hard from February to March to get some sales from returning buyers (like 20 sales) they all had great reviews, i got tips… and i had the hope to at least get a success score of 5 on March 14th to be visible again… but no, I stayed the same “low performance”, my 20 sales were not enough because the visible sellers are doing better than me! They’re getting more sales, impressions and clicks... and of course they will have a better performance than me, because they are visible.
I honestly think you need to reconsider this, we ALL should be visible on the market place, and our experience will talk for ourselves… I don't mind if you take my level 2, top rated seller tittle from me, because I believe in my skills and I know I can get it back... i’ve completed more than 13,000 sales on fiverr.
What I'm asking is to be fair with every seller on this platform, do not remove us from search results, do not make us invisible because we all know organic traffic from the market place is the one that generate sales, ads on social are useless
I know that I am not the only one who thinks this way