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6 TIPS from level 2 seller for new sellers.


bernard18
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3 hours ago, bernard18 said:

Avoid receiving warnings for TOS violations. Because it will throw you back for 30 days.

Pretty sure that's not true, any research to back that up?

3 hours ago, bernard18 said:

Avoid cancellation even if you feel that the buyer has acted unfairly.

Cancellations are there for a reason. If a buyer is unreasonable, he wants you to do 6 times the work he paid for.. you still do the work and not cancel? Thus allowing him to abuse you and your work? 

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3 hours ago, donnovan86 said:

Pretty sure that's not true, any research to back that up?

Cancellations are there for a reason. If a buyer is unreasonable, he wants you to do 6 times the work he paid for.. you still do the work and not cancel? Thus allowing him to abuse you and your work? 

Each seller has his own experience and research and it would be nice to share and hopefully be useful to others. Thank you for your feedback.

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1 hour ago, donnovan86 said:

Sure, but some of the information you shared is not valid 

What I convey is the result of my personal findings and experience and of course it is valid for me. You as a professional seller of course also have your own experience that is good if you share it with others. Let's share experiences so that other friends can also achieve success. :)

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5 hours ago, bernard18 said:

What I convey is the result of my personal findings and experience and of course it is valid for me. You as a professional seller of course also have your own experience that is good if you share it with others. Let's share experiences so that other friends can also achieve success. 🙂

Well, I was removed from search for at least 2 months, it depends on what you cancel, what you do, so the 30 day timeline is not valid.

Also, you are encouraging people to stick with a buyer even if he manipulates them, since you say to not cancel. Sometimes canceling is healthy.

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2 hours ago, donnovan86 said:

Well, I was removed from search for at least 2 months, it depends on what you cancel, what you do, so the 30 day timeline is not valid.

Also, you are encouraging people to stick with a buyer even if he manipulates them, since you say to not cancel. Sometimes canceling is healthy.

What I observed about TOS violations is that I lose my ranking for 30 days and after that I can easily come back if for 30 days there are no other violations.


Regarding avoid cancellations what I mean here is to always give the best work to clients, always communicate well about what are customer complaints, provide updates on our work every day so as to avoid cancellations.
When a customer requests a cancellation, I usually try to ask for another chance to fix the job or try to offer an alternative job. Communicate all well and and humbly. I've always managed to implement this method and have avoided canceling. Sometimes it seems unfair to the seller but the consequences of canceling are more painful because we can lose our projects that we should be able to get.

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2 hours ago, social_breeze said:

TOS are always violated mistakenly. 
although I have never violated TOS but still I can see many people violating it without even they don't know.

Yes, especially experienced by new sellers. For this reason, it is necessary to emphasize that new sellers are more careful and better understand the TOS. Thanks for your feedback. :-)

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