abut21 Posted June 16, 2021 Share Posted June 16, 2021 Dear fiverr support teamsAfter 4 dayMy account is restricted and all gig denied . i want to my account back please help me pleaseimmediately my need account back because my order running the please help meThank you 35 1 25 1 Link to comment Share on other sites More sharing options...
markhallva Posted June 16, 2021 Share Posted June 16, 2021 This is the forum - almost all the users here are either buyers or sellers. We aren’t Fiverr support and we can’t help you get access to your account.If you want to contact Fiverr support, here’s the email: support@fiverr.comOr if you’re able to log in, you can create a new ticket here: https://www.fiverr.com/support_tickets/new 41 1 Link to comment Share on other sites More sharing options...
mrweb_developer Posted June 16, 2021 Share Posted June 16, 2021 I will suggest you to immediately contact with support. They will let you know that why they have blocked your account. 27 1 Link to comment Share on other sites More sharing options...
ligiacarvalho Posted June 16, 2021 Share Posted June 16, 2021 You probably received an email with more information about the restriction. You have to wait until the Trust and Safety team reviews your account and decide if you can have it back or not.At this point CS cannot help and you have to wait.There are two kinds of disabled accounts.Restriction - means the account is partially disabled. The customer, either buyer or seller, can access the account, withdraw funds, complete ongoing orders, and review their order history. They cannot place or receive new orders, nor can they communicate with other customers through inbox messages. Seller’s Gigs will not show on the marketplace, and buyers will not be able to place new orders.Once an account is temporarily disabled, the customer will need to wait for the trial period which can take upwards of 90 days to be completed to know if their account will be restored or permanently disabled.Note: Customer Support cannot influence the result of this review, nor can they update the user on the review’s end date.Permanently Disabled - means the account was disabled and will not be restored. When this happens, the customer cannot log into the account at all, and the reason it was disabled was due to a serious violation of our Terms of Service.Sellers with funds available for withdrawal will need to wait 90 days to withdraw, as described in our Terms. Once the 90 days are over, these sellers will receive an automatic email that will allow them 7 days to withdraw the funds.Buyers can receive an immediate refund of any funds available on their Fiverr Balance. 41 1 1 Link to comment Share on other sites More sharing options...
abut21 Posted June 17, 2021 Author Share Posted June 17, 2021 You probably received an email with more information about the restriction. You have to wait until the Trust and Safety team reviews your account and decide if you can have it back or not.At this point CS cannot help and you have to wait.There are two kinds of disabled accounts.Restriction - means the account is partially disabled. The customer, either buyer or seller, can access the account, withdraw funds, complete ongoing orders, and review their order history. They cannot place or receive new orders, nor can they communicate with other customers through inbox messages. Seller’s Gigs will not show on the marketplace, and buyers will not be able to place new orders.Once an account is temporarily disabled, the customer will need to wait for the trial period which can take upwards of 90 days to be completed to know if their account will be restored or permanently disabled.Note: Customer Support cannot influence the result of this review, nor can they update the user on the review’s end date.Permanently Disabled - means the account was disabled and will not be restored. When this happens, the customer cannot log into the account at all, and the reason it was disabled was due to a serious violation of our Terms of Service.Sellers with funds available for withdrawal will need to wait 90 days to withdraw, as described in our Terms. Once the 90 days are over, these sellers will receive an automatic email that will allow them 7 days to withdraw the funds.Buyers can receive an immediate refund of any funds available on their Fiverr Balance.thank you very muchi can make new gig? 25 1 Link to comment Share on other sites More sharing options...
abut21 Posted June 17, 2021 Author Share Posted June 17, 2021 I will suggest you to immediately contact with support. They will let you know that why they have blocked your account.i contact fiverr team support but one email come need 90 days waitplease support me 22 Link to comment Share on other sites More sharing options...
ligiacarvalho Posted June 17, 2021 Share Posted June 17, 2021 thank you very muchi can make new gig?No, read what I just posted above :point_up_2:t2: 27 Link to comment Share on other sites More sharing options...
prottoy_rasul Posted June 17, 2021 Share Posted June 17, 2021 contact fiverr customer support immediately 22 1 Link to comment Share on other sites More sharing options...
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