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Can buyer leave a negative rating if I cancel the order?


marketinghive

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Posted

About 12 days ago I took an order with a delivery time of 10 days. Later I failed to deliver on time (10 days) and asked the buyer for more 2 days and the buyer accepted it. And the current situation is that I can’t deliver the work even now.

So I want to cancel the order and refund the buyer. In this case, can the buyer leave a negative rating?

And also are there any other consequences?

Guest raihanrb
Posted

If you cancel the order then your Order completion rate will decrease

Guest t_sprog
Posted

buyer can’t give any review but gig fall rank.

Posted

About 12 days ago I took an order with a delivery time of 10 days. Later I failed to deliver on time (10 days) and asked the buyer for more 2 days and the buyer accepted it. And the current situation is that I can’t deliver the work even now.

So I want to cancel the order and refund the buyer. In this case, can the buyer leave a negative rating?

And also are there any other consequences?

In this case, can the buyer leave a negative rating?

No, but they might be able to leave private feedback, if Fiverr asks them to do it. It will be visible to Fiverr staff only.

And also are there any other consequences?

Completed orders rate decrease, possible loss of level (if it gets below 90%), gig will get a much lower ranking in search…

Posted

About 12 days ago I took an order with a delivery time of 10 days. Later I failed to deliver on time (10 days) and asked the buyer for more 2 days and the buyer accepted it. And the current situation is that I can’t deliver the work even now.

So I want to cancel the order and refund the buyer. In this case, can the buyer leave a negative rating?

And also are there any other consequences?

So I want to cancel the order and refund the buyer. In this case, can the buyer leave a negative rating?

No, It will only effect your “Order Completion” rate.

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