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How long until a cancelled order 'disappears'?


janebarnaby

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Hello there! Over a month ago, I had to order a cancel with CS (they were far more helpful than the forums made them out to be and cancelled it without it impacting me). Ever since, there has been a big ‘Cancelled Orders: -$20’ in my earnings section. I’d rather not look at it every time I go to my earnings, especially because I never lost that money since I never received it in the first place. I was hoping it’d go away after a week, maybe two, or at most a month. Does it secretly take two months / 60 days? I tried searching, but I couldn’t find any answers about this.

Long story short, how long until the cancelled orders goes to 0 again?

EDIT: As it turns out, it stays forever, but will disappear from your analytics after 60 days.

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Guest gamunu

I believe it would be 60 days. The cancellation will not affect you in Fiverr’s search that long, but your analytics will update in 60 days

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It will stay forever, and never disappears.

It will stay forever, and never disappears.

Well, that sucks. That’s good to know, though. Thank you for your reply.

I believe it would be 60 days. The cancellation will not affect you in Fiverr’s search that long, but your analytics will update in 60 days

That’s something. Thank you for answering.

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