oscarspaeglis Posted October 17, 2019 Share Posted October 17, 2019 Hi.Got Temporary disabled.I was a level 2 seller, got atleast 3-5 orders each day, all of orders marked completed and with great ratings like 5* 98% of all orders.Yesterday came across the guy who provides Wordpress seo service, ordered. His gig info was misleading, so he couldnt do what he promissed. So i canceled. Then he saw my email, what was the same like its on paypal, added a fake order from another account, then used my paypal email adress to the profile. So account got banned. Is it possible fiverr after a while , unban my profile?I sent them also evidence of the guy sending me abusive and spam messages from my website contact form. Since i gave him password and log in to wordpress. He knows my email, and my website. So he goes on and on with abusive text messages to my email adress 😦 5 Link to comment Share on other sites More sharing options...
jonbaas Posted October 17, 2019 Share Posted October 17, 2019 This can only be resolved by contacting Customer Support. There is nothing we can do for you about this here on the forums. 2 Link to comment Share on other sites More sharing options...
oscarspaeglis Posted October 17, 2019 Author Share Posted October 17, 2019 This can only be resolved by contacting Customer Support. There is nothing we can do for you about this here on the forums.I know, contacted it, just asking your experience and maybe some tips. Link to comment Share on other sites More sharing options...
jonbaas Posted October 17, 2019 Share Posted October 17, 2019 I know, contacted it, just asking your experience and maybe some tips.The only tip I can share, was shared… talk to CS. We do not have access to your account, and cannot resolve this issue. Fiverr is the only place where you will be able to find the answers and personalized account input that you seek. 2 Link to comment Share on other sites More sharing options...
qbo_xero_pro Posted October 17, 2019 Share Posted October 17, 2019 The only tip I can share, was shared… talk to CS. We do not have access to your account, and cannot resolve this issue. Fiverr is the only place where you will be able to find the answers and personalized account input that you seek.Contact with customer support @oscarspaeglis Link to comment Share on other sites More sharing options...
lloydsolutions Posted October 17, 2019 Share Posted October 17, 2019 As @jonbaas advised only Customer Support can help you with this.If you type “account temporarily disabled” in the search bar above there are several posts which may be of interest to you. 4 Link to comment Share on other sites More sharing options...
misscrystal Posted October 17, 2019 Share Posted October 17, 2019 Hi.Got Temporary disabled.I was a level 2 seller, got atleast 3-5 orders each day, all of orders marked completed and with great ratings like 5* 98% of all orders.Yesterday came across the guy who provides Wordpress seo service, ordered. His gig info was misleading, so he couldnt do what he promissed. So i canceled. Then he saw my email, what was the same like its on paypal, added a fake order from another account, then used my paypal email adress to the profile. So account got banned. Is it possible fiverr after a while , unban my profile?I sent them also evidence of the guy sending me abusive and spam messages from my website contact form. Since i gave him password and log in to wordpress. He knows my email, and my website. So he goes on and on with abusive text messages to my email adress 😦Then he saw my email, what was the same like its on paypal, added a fake order from another account, then used my paypal email adress to the profile.What profile did he add your email address to? He put your email address on his fiverr profile? Link to comment Share on other sites More sharing options...
cyaxrex Posted October 17, 2019 Share Posted October 17, 2019 Hi.Got Temporary disabled.I was a level 2 seller, got atleast 3-5 orders each day, all of orders marked completed and with great ratings like 5* 98% of all orders.Yesterday came across the guy who provides Wordpress seo service, ordered. His gig info was misleading, so he couldnt do what he promissed. So i canceled. Then he saw my email, what was the same like its on paypal, added a fake order from another account, then used my paypal email adress to the profile. So account got banned. Is it possible fiverr after a while , unban my profile?I sent them also evidence of the guy sending me abusive and spam messages from my website contact form. Since i gave him password and log in to wordpress. He knows my email, and my website. So he goes on and on with abusive text messages to my email adress 😦Then he saw my email, what was the same like its on paypal, added a fake order from another account, then used my paypal email adress to the profile. So account got banned.For this, your seller would have needed your PayPal password and would likely have had toi verify their phone number. If your PayPal password was so easy to discover, you have a massive problem with maintaining your personal privacy and safety online.It also doesn’t make logical sense why anyone would place an order using your PayPal account on Fiverr just to et your buyer account banned. That’s like breaking into Fort Knox to steal a paper clip. Why wouldn’t they just empty your PayPal account? And how do you know all this. Did your seller conveniently confess everything and outline what they were going to do?If I was you, I’d block whoever is sending you threatening emails by diverting all their messages to you trash folder. I’d also change your website, PayPal, and email login credentials. Then I’d contact Fiverr to ask if you account can be restored, or just create a new one and use a different means of payment. 4 Link to comment Share on other sites More sharing options...
meldawn9 Posted October 17, 2019 Share Posted October 17, 2019 Then he saw my email, what was the same like its on paypal, added a fake order from another account, then used my paypal email adress to the profile. So account got banned.For this, your seller would have needed your PayPal password and would likely have had toi verify their phone number. If your PayPal password was so easy to discover, you have a massive problem with maintaining your personal privacy and safety online.It also doesn’t make logical sense why anyone would place an order using your PayPal account on Fiverr just to et your buyer account banned. That’s like breaking into Fort Knox to steal a paper clip. Why wouldn’t they just empty your PayPal account? And how do you know all this. Did your seller conveniently confess everything and outline what they were going to do?If I was you, I’d block whoever is sending you threatening emails by diverting all their messages to you trash folder. I’d also change your website, PayPal, and email login credentials. Then I’d contact Fiverr to ask if you account can be restored, or just create a new one and use a different means of payment.Another scenario that may have happened is that a family member, friend, coworker, or enemy gained access to your computer and wrecked havoc. Trust no one! 2 Link to comment Share on other sites More sharing options...
oscarspaeglis Posted October 18, 2019 Author Share Posted October 18, 2019 Then he saw my email, what was the same like its on paypal, added a fake order from another account, then used my paypal email adress to the profile.What profile did he add your email address to? He put your email address on his fiverr profile?He ordered from me a gig from fake profile, then added the email on that fake profile, so my account and that account what he ordered both got banned. Link to comment Share on other sites More sharing options...
oscarspaeglis Posted October 18, 2019 Author Share Posted October 18, 2019 Then he saw my email, what was the same like its on paypal, added a fake order from another account, then used my paypal email adress to the profile. So account got banned.For this, your seller would have needed your PayPal password and would likely have had toi verify their phone number. If your PayPal password was so easy to discover, you have a massive problem with maintaining your personal privacy and safety online.It also doesn’t make logical sense why anyone would place an order using your PayPal account on Fiverr just to et your buyer account banned. That’s like breaking into Fort Knox to steal a paper clip. Why wouldn’t they just empty your PayPal account? And how do you know all this. Did your seller conveniently confess everything and outline what they were going to do?If I was you, I’d block whoever is sending you threatening emails by diverting all their messages to you trash folder. I’d also change your website, PayPal, and email login credentials. Then I’d contact Fiverr to ask if you account can be restored, or just create a new one and use a different means of payment.You read wrong.He added my paypal email to his fake account as withdraw option, even without verify that fiverr gets warning about 2x the same paypal used on two accounts and you get banned. Link to comment Share on other sites More sharing options...
aamir108 Posted October 18, 2019 Share Posted October 18, 2019 He ordered from me a gig from fake profile, then added the email on that fake profile, so my account and that account what he ordered both got banned.Is that possible to use any email address with a fiverr profile already used with a fiverr account?? I don’t think soFiverr may notify that email is already used!He ordered from me a gig from fake profile, then added the email on that fake profile, so my account and that account what he ordered both got banned.Doesn’t make any sense 1 Link to comment Share on other sites More sharing options...
architect18 Posted October 18, 2019 Share Posted October 18, 2019 Change your password. Block his account if he’s continuously spamming you. Tell customer service username of the fake account and clearly explain everything to them. We can only feel sorry for you. Link to comment Share on other sites More sharing options...
mondolshoukhin Posted October 18, 2019 Share Posted October 18, 2019 Contact with customer support, it may help you. Link to comment Share on other sites More sharing options...
misscrystal Posted October 18, 2019 Share Posted October 18, 2019 You read wrong.He added my paypal email to his fake account as withdraw option, even without verify that fiverr gets warning about 2x the same paypal used on two accounts and you get banned.He added my paypal email to his fake account as withdraw option,I see. And you can see his account and see what email he used on it for his withdraw option? Or he told you? Or fiverr told you? Link to comment Share on other sites More sharing options...
oscarspaeglis Posted October 18, 2019 Author Share Posted October 18, 2019 He added my paypal email to his fake account as withdraw option,I see. And you can see his account and see what email he used on it for his withdraw option? Or he told you? Or fiverr told you?I ordered from him a gig, for wordpress seo, he couldnt manage what he promissed me. So i canceled order with Fiverr customer service help. And after that, i get fake order, + the profile even i didnt report it its deleted. So it makes sense. Link to comment Share on other sites More sharing options...
oscarspaeglis Posted October 18, 2019 Author Share Posted October 18, 2019 Is that possible to use any email address with a fiverr profile already used with a fiverr account?? I don’t think soFiverr may notify that email is already used!He ordered from me a gig from fake profile, then added the email on that fake profile, so my account and that account what he ordered both got banned.Doesn’t make any senseIt makes sense.He lost his 45 usd of my cancelation, he was a new seller. So he get mad, he sends me angry messages to my email, from my website. There is option to send me a message from contact area. So he is spaming it. Link to comment Share on other sites More sharing options...
misscrystal Posted October 18, 2019 Share Posted October 18, 2019 It makes sense.He lost his 45 usd of my cancelation, he was a new seller. So he get mad, he sends me angry messages to my email, from my website. There is option to send me a message from contact area. So he is spaming it.So they told you they banned your account due to having two accounts? Link to comment Share on other sites More sharing options...
oscarspaeglis Posted October 18, 2019 Author Share Posted October 18, 2019 So they told you they banned your account due to having two accounts?Yes, by using same withdraw paypal email Link to comment Share on other sites More sharing options...
oscarspaeglis Posted October 18, 2019 Author Share Posted October 18, 2019 (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)I am talking about adding paypal account to widraw funds, not using to register fake profile. Link to comment Share on other sites More sharing options...
ayatulahammed Posted October 18, 2019 Share Posted October 18, 2019 Contact Customer Care Link to comment Share on other sites More sharing options...
micky_rayhan Posted October 20, 2019 Share Posted October 20, 2019 I am too, I didn’t even get any level of seller but got Temporary disabled. Link to comment Share on other sites More sharing options...
oscarspaeglis Posted October 20, 2019 Author Share Posted October 20, 2019 I am too, I didn’t even get any level of seller but got Temporary disabled.You probably did something wrong, but not in my case. Link to comment Share on other sites More sharing options...
cybertech125 Posted October 20, 2019 Share Posted October 20, 2019 You probably did something wrong, but not in my case.Hiif all your statements are correct then you don’t need to worry. Fiverr got very advanced system of tracking each thing. “web spiders” super cookies etc. they are using best technologies behind their systems.so hopefully they will do proper investigation behind this. (it will takes some time) but they will sort it outthank you 1 Link to comment Share on other sites More sharing options...
oscarspaeglis Posted October 20, 2019 Author Share Posted October 20, 2019 Hiif all your statements are correct then you don’t need to worry. Fiverr got very advanced system of tracking each thing. “web spiders” super cookies etc. they are using best technologies behind their systems.so hopefully they will do proper investigation behind this. (it will takes some time) but they will sort it outthank youI see both of that guys profiles are banned. I hope to get my account back soon. 1 Link to comment Share on other sites More sharing options...
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