wpxpert_sub Posted October 15, 2019 Share Posted October 15, 2019 hello guys,I need a advice, I am in big trouble. one of my client gave me work with (26bug fixed in motor theme website)I’ve done almost wht I could so far as his requirements.some are so complicated, its not working to fix & I told him clearly everything.but he Isn’t satishfied with my work & he is giving me pressure with more requirements but it is not possible for me as I gave huge time on this project & I told him to order me in new custom offer but he is not agree with it. 😥what should i do in this situation? please help me, suggest me what to do???I did my best as I could & fixed.should I cancel the order? my all work & time will be just valueless on this project.Thanks in advancewpxpert_sub 2 Link to comment Share on other sites More sharing options...
cre8iveartwork Posted October 15, 2019 Share Posted October 15, 2019 hello guys,I need a advice, I am in big trouble. one of my client gave me work with (26bug fixed in motor theme website)I’ve done almost wht I could so far as his requirements.some are so complicated, its not working to fix & I told him clearly everything.but he Isn’t satishfied with my work & he is giving me pressure with more requirements but it is not possible for me as I gave huge time on this project & I told him to order me in new custom offer but he is not agree with it. 😥what should i do in this situation? please help me, suggest me what to do???I did my best as I could & fixed.should I cancel the order? my all work & time will be just valueless on this project.Thanks in advancewpxpert_subI’ve done almost wht I could so far as his requirements.some are so complicated, its not working to fixraising your price usually works 3 Link to comment Share on other sites More sharing options...
misscrystal Posted October 15, 2019 Share Posted October 15, 2019 If your gig offered to do something that you find you can’t do yes cancel the order so he gets his money back.If he is asking for something you do not offer in your gig description then tell him that is not part of what your gig offers and do not offer to cancel. 5 Link to comment Share on other sites More sharing options...
wpxpert_sub Posted October 15, 2019 Author Share Posted October 15, 2019 I’ve done almost wht I could so far as his requirements.some are so complicated, its not working to fixraising your price usually works@cre8iveartwork with new custom offer? Link to comment Share on other sites More sharing options...
wpgeniusredpapz Posted October 15, 2019 Share Posted October 15, 2019 @cre8iveartwork with new custom offer?Yes as he is pushing your more works … so better send him custom order with new requirements. Link to comment Share on other sites More sharing options...
misscrystal Posted October 15, 2019 Share Posted October 15, 2019 hello guys,I need a advice, I am in big trouble. one of my client gave me work with (26bug fixed in motor theme website)I’ve done almost wht I could so far as his requirements.some are so complicated, its not working to fix & I told him clearly everything.but he Isn’t satishfied with my work & he is giving me pressure with more requirements but it is not possible for me as I gave huge time on this project & I told him to order me in new custom offer but he is not agree with it. 😥what should i do in this situation? please help me, suggest me what to do???I did my best as I could & fixed.should I cancel the order? my all work & time will be just valueless on this project.Thanks in advancewpxpert_subso far as his requirements.some are so complicated, its not working to fixIs he asking for something your gig did not offer?Or is he asking for something it DID offer?Is it this gig where you offer all this?You will get this offersSetup Theme/Edit Themeinstall plug-in/activationcustomize themeModify plug-inDemo setupcreative sliderContent PostingWidget setupContact form createfixing any type of Word Press errorsperforming theme customizationsfixing plugin errorscreating custom themesMoving websites Link to comment Share on other sites More sharing options...
wpxpert_sub Posted October 15, 2019 Author Share Posted October 15, 2019 so far as his requirements.some are so complicated, its not working to fixIs he asking for something your gig did not offer?Or is he asking for something it DID offer?Is it this gig where you offer all this?You will get this offersSetup Theme/Edit Themeinstall plug-in/activationcustomize themeModify plug-inDemo setupcreative sliderContent PostingWidget setupContact form createfixing any type of Word Press errorsperforming theme customizationsfixing plugin errorscreating custom themesMoving websites@misscrystal my gig is for bug fix, he is giving me new new complicated bugs to fix 😥 Link to comment Share on other sites More sharing options...
misscrystal Posted October 15, 2019 Share Posted October 15, 2019 @misscrystal my gig is for bug fix, he is giving me new new complicated bugs to fix 😥You need to send him a request to cancel since you offer to fix bugs. There is no other option. You cannot offer to fix bugs then when you cannot fix them keep his money.He should get a refund. 5 Link to comment Share on other sites More sharing options...
wpxpert_sub Posted October 15, 2019 Author Share Posted October 15, 2019 You need to send him a request to cancel since you offer to fix bugs. There is no other option. You cannot offer to fix bugs then when you cannot fix them keep his money.He should get a refund.@misscrystal I had to fix only 15bugs with my custom offer.now he is giving me total 26bugs fix. 😔 1 Link to comment Share on other sites More sharing options...
misscrystal Posted October 15, 2019 Share Posted October 15, 2019 @misscrystal I had to fix only 15bugs with my custom offer.now he is giving me total 26bugs fix. 😔Does your gig say 15 bugs only? I don’t see a limit. Link to comment Share on other sites More sharing options...
wpxpert_sub Posted October 15, 2019 Author Share Posted October 15, 2019 Does your gig say 15 bugs only? I don’t see a limit.@misscrystal when I offered him, it was 15bugs. he came from buyer request. I didn’t mentioned any number of bugs. he gave me 15bugs first time.I hv fixed their listed bug after that new bug created as their last developer messed up code. Link to comment Share on other sites More sharing options...
misscrystal Posted October 15, 2019 Share Posted October 15, 2019 @misscrystal when I offered him, it was 15bugs. he came from buyer request. I didn’t mentioned any number of bugs. he gave me 15bugs first time.I hv fixed their listed bug after that new bug created as their last developer messed up code.If it’s one you can’t fix then I suggest a refund to him but it’s your decision. 1 Link to comment Share on other sites More sharing options...
wpxpert_sub Posted October 15, 2019 Author Share Posted October 15, 2019 If it’s one you can’t fix then I suggest a refund to him but it’s your decision.@misscrystal ok thanks a lot.I was so confused about taking decision. :hugs:Let’s think more & if it has to do thn I will refnd to him. Link to comment Share on other sites More sharing options...
misscrystal Posted October 15, 2019 Share Posted October 15, 2019 @misscrystal ok thanks a lot.I was so confused about taking decision. :hugs:Let’s think more & if it has to do thn I will refnd to him.You should also put a limit on how much you will do in your gig description since as it now is, you have to do endless work of all kinds for the one price. Set limits. How many bugs? How much of each thing?AS it is now, you will do all of 14 different things, and do them as many times as they want you to. 2 Link to comment Share on other sites More sharing options...
wpxpert_sub Posted October 15, 2019 Author Share Posted October 15, 2019 You should also put a limit on how much you will do in your gig description since as it now is, you have to do endless work of all kinds for the one price. Set limits. How many bugs? How much of each thing?AS it is now, you will do all of 14 different things, and do them as many times as they want you to.@misscrystal ok I will edit my gig and put the limit/number of bug fixed. I had no idea, it wil be so complicated.thanks again ❤️ Link to comment Share on other sites More sharing options...
Anna Posted October 15, 2019 Share Posted October 15, 2019 @misscrystal I had to fix only 15bugs with my custom offer.now he is giving me total 26bugs fix. 😔I wouldn’t refund. You did the work you deserve to be paid.You can always explain that you fixed 15 bugs as it was agreed on.The remaining bugs are not covered in the order. Make that clear in a polite way. Good luck. 4 Link to comment Share on other sites More sharing options...
steve_maxell Posted October 15, 2019 Share Posted October 15, 2019 I’m sure its the same in any category.But beware of the buyer who is nonchalantand over nice at first (and buyers requests). Then suddenly a nightmare as soon as you hit the deliver button.If your gig states you fix endless amounts of bugs then fix em. If not I recommend testing the waters with some resistance. Charge for Xtra time and work…go about your business without bitting your nails and start worrying after the response. 1 Link to comment Share on other sites More sharing options...
wpxpert_sub Posted October 15, 2019 Author Share Posted October 15, 2019 I wouldn’t refund. You did the work you deserve to be paid.You can always explain that you fixed 15 bugs as it was agreed on.The remaining bugs are not covered in the order. Make that clear in a polite way. Good luck.@annai80 u’ve logic in ur words!! Link to comment Share on other sites More sharing options...
misscrystal Posted October 15, 2019 Share Posted October 15, 2019 The point is that you have to do whatever you put in writing and said you would.To have an open ended gig description with 14 things listed you will do for one price… You could be working on that one order for the next ten years. 2 Link to comment Share on other sites More sharing options...
Anna Posted October 15, 2019 Share Posted October 15, 2019 The point is that you have to do whatever you put in writing and said you would.To have an open ended gig description with 14 things listed you will do for one price… You could be working on that one order for the next ten years.when I offered him, it was 15bugs. he came from buyer request. I didn’t mentioned any number of bugs. he gave me 15bugs first time.I hv fixed their listed bug after that new bug created as their last developer messed up code.Work done (15 problems fixed). How is that fair that a client requests a revision but tags on more work that wasn’t agreed on?MissCrystal if a client orders one of your spells and you deliver, do you offer another one when they request a revision? 1 Link to comment Share on other sites More sharing options...
misscrystal Posted October 15, 2019 Share Posted October 15, 2019 when I offered him, it was 15bugs. he came from buyer request. I didn’t mentioned any number of bugs. he gave me 15bugs first time.I hv fixed their listed bug after that new bug created as their last developer messed up code.Work done (15 problems fixed). How is that fair that a client requests a revision but tags on more work that wasn’t agreed on?MissCrystal if a client orders one of your spells and you deliver, do you offer another one when they request a revision?I was talking about her gig description not the order she is having problems with.and since she didn’t mention any number of bugs then she has to do as many as he wants. 1 Link to comment Share on other sites More sharing options...
wpxpert_sub Posted October 15, 2019 Author Share Posted October 15, 2019 when I offered him, it was 15bugs. he came from buyer request. I didn’t mentioned any number of bugs. he gave me 15bugs first time.I hv fixed their listed bug after that new bug created as their last developer messed up code.Work done (15 problems fixed). How is that fair that a client requests a revision but tags on more work that wasn’t agreed on?MissCrystal if a client orders one of your spells and you deliver, do you offer another one when they request a revision?@annai80 yes,its not really fair as I’ve fixed his 15bugs requirements with that charge.he can’t give me to fix unlimited bugs further with same custom offer. 1 Link to comment Share on other sites More sharing options...
wpxpert_sub Posted October 15, 2019 Author Share Posted October 15, 2019 I was talking about her gig description not the order she is having problems with.and since she didn’t mention any number of bugs then she has to do as many as he wants.@misscrystal yes its one of my fault Link to comment Share on other sites More sharing options...
eoinfinnegan Posted October 15, 2019 Share Posted October 15, 2019 What did his buyer request say and what did you say in your custom offer?That’s the key to this. If you sent an offer saying “I can fix all your bugs” like some sellers do, then he could easily keep adding more and more work 6 Link to comment Share on other sites More sharing options...
misscrystal Posted October 15, 2019 Share Posted October 15, 2019 @misscrystal yes its one of my faultI’m not sure then. All you can do is tell him you fixed the 15 bugs he wanted fixed and deliver the order, or cancel it. Link to comment Share on other sites More sharing options...
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