danirebelfx Posted October 8, 2019 Share Posted October 8, 2019 Hello dear fiverr freelancers, my account got restricted, due to contact sharing, i shared my contact on demands of my clients ,and it was also mentioned in requirements of my gigs also, i can login to my account, i can also withdraw to my account, but all of my gigs are denied, what could be the best solution, please help, thanks 3 Link to comment Share on other sites More sharing options...
jonbaas Posted October 8, 2019 Share Posted October 8, 2019 There is no solution. Your account was restricted. We cannot do anything to un-restrict it. We do not have that power. Fiverr is the only source for help on restricted accounts – talk to them. 2 Link to comment Share on other sites More sharing options...
f_saidul Posted October 8, 2019 Share Posted October 8, 2019 @danirebelfx dear, Fiverr has no choice to return from restriction… Link to comment Share on other sites More sharing options...
catwriter Posted October 8, 2019 Share Posted October 8, 2019 Hello dear fiverr freelancers, my account got restricted, due to contact sharing, i shared my contact on demands of my clients ,and it was also mentioned in requirements of my gigs also, i can login to my account, i can also withdraw to my account, but all of my gigs are denied, what could be the best solution, please help, thanksi shared my contact on demands of my clientsDid you share it on the order page, or in messages? Link to comment Share on other sites More sharing options...
misscrystal Posted October 8, 2019 Share Posted October 8, 2019 We are up to two or three a day of these messages of people getting their accounts restricted, usually for this reason, sharing contact information.Sometimes the account gets restored or other times it is not restored. Link to comment Share on other sites More sharing options...
danirebelfx Posted October 8, 2019 Author Share Posted October 8, 2019 i shared my contact on demands of my clientsDid you share it on the order page, or in messages?in the messages,it was also mentioned in the Gig, Link to comment Share on other sites More sharing options...
reginavibes Posted October 8, 2019 Share Posted October 8, 2019 Try contacting support and lay out the full details. Be sincere and say you made a mistake. See if it helps. Link to comment Share on other sites More sharing options...
catwriter Posted October 8, 2019 Share Posted October 8, 2019 in the messages,it was also mentioned in the Gig,in the messagesYou violated the ToS, then, and you did it several times. Personal contact information can only be exchanged on the order page (plus it’s a good idea to get the permission from CS first).You can try asking Customer Support for help, but I’m not sure you’ll get the answer you’re hoping for after multiple violations. 1 Link to comment Share on other sites More sharing options...
cloudcoder Posted October 8, 2019 Share Posted October 8, 2019 try contacting sellers support center, its the best option, there’s no other options 🙂 Link to comment Share on other sites More sharing options...
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