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My Account Got Restricted help please


Guest danirebelfx

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Guest danirebelfx
Posted

Hello dear fiverr freelancers, my account got restricted, due to contact sharing, i shared my contact on demands of my clients ,and it was also mentioned in requirements of my gigs also, i can login to my account, i can also withdraw to my account, but all of my gigs are denied, what could be the best solution, please help, thanks

Posted

There is no solution. Your account was restricted. We cannot do anything to un-restrict it. We do not have that power. Fiverr is the only source for help on restricted accounts – talk to them.

Posted

Hello dear fiverr freelancers, my account got restricted, due to contact sharing, i shared my contact on demands of my clients ,and it was also mentioned in requirements of my gigs also, i can login to my account, i can also withdraw to my account, but all of my gigs are denied, what could be the best solution, please help, thanks

i shared my contact on demands of my clients

Did you share it on the order page, or in messages?

Posted

We are up to two or three a day of these messages of people getting their accounts restricted, usually for this reason, sharing contact information.

Sometimes the account gets restored or other times it is not restored.

Guest danirebelfx
Posted

i shared my contact on demands of my clients

Did you share it on the order page, or in messages?

in the messages,it was also mentioned in the Gig,

Posted

in the messages,it was also mentioned in the Gig,

in the messages

You violated the ToS, then, and you did it several times. Personal contact information can only be exchanged on the order page (plus it’s a good idea to get the permission from CS first).

You can try asking Customer Support for help, but I’m not sure you’ll get the answer you’re hoping for after multiple violations.

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