rabia_hasan Posted August 19, 2019 Share Posted August 19, 2019 Help please!This was my first order we decided time taken: 1 day price:$10(EXTREMELY LOW SINCE NEW SELLER)After placing the order buyer gave requirements and has said you have 2 hours. I tried but my time is almost up and the buyer isn’t coming online. I was rude and said that is extreme you should have told me before. Not alot of help.WHAT DO I DO? I have no reviews yet and this is going to leave a lifelong mark!!EDIT: If i give it in 24 hours then they will leave a bad review 1 Link to comment Share on other sites More sharing options...
h3f3110v3r Posted August 19, 2019 Share Posted August 19, 2019 If they have payed for you to do it in a day, then you have a day to do it 1 Link to comment Share on other sites More sharing options...
rabia_hasan Posted August 19, 2019 Author Share Posted August 19, 2019 If they have payed for you to do it in a day, then you have a day to do itThey will give a bad review 1 Link to comment Share on other sites More sharing options...
h3f3110v3r Posted August 19, 2019 Share Posted August 19, 2019 They will give a bad reviewhave you managed to complete it? 1 Link to comment Share on other sites More sharing options...
ducktheunicorn Posted August 19, 2019 Share Posted August 19, 2019 If they leave a bad review due to the time it takes, you can reach out to CS to have it removed as long as you complete within 24 hours and can prove that was the original agreement when the offer was accepted. Stop sweating about getting bad reviews and just deliver your best quality possible. 2 Link to comment Share on other sites More sharing options...
mariashtelle1 Posted August 19, 2019 Share Posted August 19, 2019 If they leave a bad review due to the time it takes, you can reach out to CS to have it removed as long as you complete within 24 hours and can prove that was the original agreement when the offer was accepted. Stop sweating about getting bad reviews and just deliver your best quality possible.If they leave a bad review due to the time it takes, you can reach out to CS to have it removedNo, CS wouldn’t remove this kind of review because it’s not against TOS. 5 Link to comment Share on other sites More sharing options...
rabia_hasan Posted August 19, 2019 Author Share Posted August 19, 2019 have you managed to complete it?Nope and my time is up it is impossible to do it within two hours. Plus don’t the buyers think we might be doing something else? 1 Link to comment Share on other sites More sharing options...
rabia_hasan Posted August 19, 2019 Author Share Posted August 19, 2019 If they leave a bad review due to the time it takes, you can reach out to CS to have it removed as long as you complete within 24 hours and can prove that was the original agreement when the offer was accepted. Stop sweating about getting bad reviews and just deliver your best quality possible.It matters because I’m a new seller and if my first review is bad why would anyone consider ordering? 1 Link to comment Share on other sites More sharing options...
rabia_hasan Posted August 19, 2019 Author Share Posted August 19, 2019 If they leave a bad review due to the time it takes, you can reach out to CS to have it removedNo, CS wouldn’t remove this kind of review because it’s not against TOS.What can I do to avoid this? 1 Link to comment Share on other sites More sharing options...
misscrystal Posted August 19, 2019 Share Posted August 19, 2019 Help please!This was my first order we decided time taken: 1 day price:$10(EXTREMELY LOW SINCE NEW SELLER)After placing the order buyer gave requirements and has said you have 2 hours. I tried but my time is almost up and the buyer isn’t coming online. I was rude and said that is extreme you should have told me before. Not alot of help.WHAT DO I DO? I have no reviews yet and this is going to leave a lifelong mark!!EDIT: If i give it in 24 hours then they will leave a bad reviewAfter placing the order buyer gave requirements and has said you have 2 hours.The buyer can’t dictate what you do after he places the order.Ignore that. He is not allowed to do that. Nor should you even worry about it.Send a very polite message that you will complete the order in the original time agreed as shown on the gig description.Or since you are concerned about a bad review send him a cancel notice.Also contact customer support and tell them you want to cancel the order since this type of person might not bother to respond to the cancel notice at all.I’m so sorry you had to deal with this! 4 Link to comment Share on other sites More sharing options...
brenna_n Posted August 19, 2019 Share Posted August 19, 2019 can you cancel it and report his or her account? 1 Link to comment Share on other sites More sharing options...
rabia_hasan Posted August 19, 2019 Author Share Posted August 19, 2019 After placing the order buyer gave requirements and has said you have 2 hours.The buyer can’t dictate what you do after he places the order.Ignore that. He is not allowed to do that. Nor should you even worry about it.Send a very polite message that you will complete the order in the original time agreed as shown on the gig description.Or since you are concerned about a bad review send him a cancel notice.Also contact customer support and tell them you want to cancel the order since this type of person might not bother to respond to the cancel notice at all.I’m so sorry you had to deal with this!I cancelled the order mutually but lost my order completion to 0% and now can’t even see my gigs anymore on search page… As this was going to be my first order I really tried though. It’s so depressing Link to comment Share on other sites More sharing options...
humanissocial Posted August 19, 2019 Share Posted August 19, 2019 I cancelled the order mutually but lost my order completion to 0% and now can’t even see my gigs anymore on search page… As this was going to be my first order I really tried though. It’s so depressingYou did the right thing.Exploitation stings more than a cancellation. 1 Link to comment Share on other sites More sharing options...
happyspace Posted August 19, 2019 Share Posted August 19, 2019 Very sorry to hear you had such an experience. Your buyer could be someone who has no idea how Fiverr works. The buyer can not change the agreement like that. Without asking you if you can do it. Please don’t give up. Maybe that will be the worst experience you will ever have as a seller and you will have a story to tell your grandchildren 🙂I just checked and you are right. Right now your gigs do not appear in search. If this is permanent, you can always delete the gigs and create new ones. Maybe you can make them look even better than before! Just keep a positive state of mind. You will do fine! 1 Link to comment Share on other sites More sharing options...
wp_kid Posted August 19, 2019 Share Posted August 19, 2019 Mutually cancelled It wasn't my fault But ratings dropped! . Link to comment Share on other sites More sharing options...
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