aminulv Posted February 26, 2018 Share Posted February 26, 2018 Could anyone help me? How to solve my problem. My one buyer stole my design and complain the customer support they cancelled the order and blocked my account. Link to comment Share on other sites More sharing options...
jonbaas Posted February 26, 2018 Share Posted February 26, 2018 We cannot help you with this. We are not Customer Support. If you have an account issue, you’re going to have to contact Customer Support. Link to comment Share on other sites More sharing options...
shubhamdahale Posted February 26, 2018 Share Posted February 26, 2018 did you violates Fiverr TOS ? then it can be a reason that your account got blocked Link to comment Share on other sites More sharing options...
aminulv Posted February 26, 2018 Author Share Posted February 26, 2018 did you violates Fiverr TOS ? then it can be a reason that your account got blockedSorry sir, Buyer stole my design and complain the customer support for cancel the order, Link to comment Share on other sites More sharing options...
shubhamdahale Posted February 26, 2018 Share Posted February 26, 2018 Sorry sir, Buyer stole my design and complain the customer support for cancel the order,yes did you ask them reason why they blocked your account? Link to comment Share on other sites More sharing options...
saleheen1 Posted February 26, 2018 Share Posted February 26, 2018 Contact Customer Support and describe your problem, Only they can help you 🙂 Link to comment Share on other sites More sharing options...
aminulv Posted February 26, 2018 Author Share Posted February 26, 2018 Contact Customer Support and describe your problem, Only they can help you 🙂Maybe not. Because maximum seller know that Fiverr is buyer base marketplace. Link to comment Share on other sites More sharing options...
catwriter Posted February 26, 2018 Share Posted February 26, 2018 Maybe not. Because maximum seller know that Fiverr is buyer base marketplace.Maybe not. Because maximum seller know that Fiverr is buyer base marketplace.Well, nobody on the forum can restore your account, only CS can do that. Link to comment Share on other sites More sharing options...
misscrystal Posted February 26, 2018 Share Posted February 26, 2018 Could anyone help me? How to solve my problem. My one buyer stole my design and complain the customer support they cancelled the order and blocked my account.they cancelled the order and blocked my account.They would only do that if you violated Terms of Service somehow.Once they block your account you can’t get it back. I’m sorry this happened to you but it would be helpful to others to know why they blocked your account. You probably know why. Link to comment Share on other sites More sharing options...
nextair Posted February 27, 2018 Share Posted February 27, 2018 Same happend to me today.I gave all files to client and later received an email that order is cancelled by custom support.It is no more trusted platform now.Favoring buyers only. Link to comment Share on other sites More sharing options...
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