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  1. As part of our ongoing efforts to enhance the forum, we are planning updates to ranks and badges and would love your feedback before we start this next change. First off, we will be condensing the ranks to enhance their significance and manageability. The new ranking system will include five ranks: Newbie, Rising Star, Experienced, Mentor, and Veteran. The exact amount of points required for each rank is still being determined, but we would like to note that after we implement the changes, you will notice your ranking adjust accordingly. Additionally, we plan to simplify the amount of available badges, so that users will be able to earn the following badges: First Post- Awarded upon a user's first thread creation. Well Followed- Awarded when a user gains at least 15 followers. Conversation Starter- Awarded to users who start five or more threads. Dedicated- Awarded to users who start at least 20 threads. Posting Machine- Awarded to users who start at least 50 threads. Very Popular- Awarded to users who receive 25 comments or more on a thread they've started. Active Contributor- Awarded to users who post at least 30 comments. These badges will be automatically granted when users meet the specified requirements. Additionally, moderators will be able to manually award badges such as Community Champion, Best Answer, and Most Valuable Feedback. Plus, to ensure only factual information is being disseminated throughout the forum, moderators will begin correcting inaccurate posts and then marking them with a “Fiverr Official Edit” icon. These changes aim to create a more enjoyable and user-friendly forum. We welcome your thoughts on these upcoming adjustments!
  2. I see many people on the forum have encountered this problem. I used one payoneer at first which later deleted and used another one.which was opened in my brother's name. But I deleted it again and used the payment method in my name.(PAYONEER).Accepted it and asked for 24 hours. But it's been three days since they disabled it and I'm not getting any reply from them. I don't know what I should do now. Please give feedback to those who have had this problem before. (Note: There is no problem with my account I am still receiving orders and working)
  3. Best low competition niche for Shopify. Could you suggest some low-competition niches? I'm really struggling to land my first order
  4. I am new in fiverr please help me with guideline and today i revealed my first gig
  5. Preparing your Fiverr Profile Description (and, if you would like, an accompanying video) might seem intimidating at first, but there’s good news! Introducing yourself to potential customers is an important part of building a presence on Fiverr. Your profile description and Intro Video have a similar goal—to give potential Buyers a sense of who you are—not only what you can do. This is a significant opportunity to set yourself apart from the competition and project confidence in your ability to meet the Buyer’s needs. You won’t simply list your qualifications but discuss your success—why people love your work and how much you enjoy delivering a quality job to your Buyers. You may have many competitors on Fiverr with similar experiences, but only some will welcome Buyers and make sure they feel comfortable about spending their hard-earned money. Putting that extra effort into your profile can make a difference in converting a shopper into a Buyer. Likewise, creating a short video introduction can also have a major impact on your sales. While you may initially feel hesitant about looking into a camera and “trying to talk naturally,” here are a few pointers to keep in mind. 1. Don’t make your introduction too long or too complicated. Instead, keep your video under a minute and focus on a simple outline: A greeting, a short description, and an expression of why you love doing what you do. 2. Be upbeat. A smile and a good tone can go a long way to make Buyers feel welcome to your Gig and start connecting with you to be the expert that they will choose. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. 3. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. If you’re uncomfortable, practice telling a friend about your Fiverr account. While it may seem unusual, the key to appearing comfortable on camera is to remember that you’re talking to a person. So look at the camera—but don’t talk into it—always speak to the Buyer. Buyers love to see samples of previous work so you can include some samples of previous work in the background of the video as you speak. A similar format can be followed for the Gig’s Videos which can increase your conversion especially with business Buyers that will often want to get to know more about the Seller before placing an order. Want to read more? Check out this additional articles from our Resource Center: Description & FAQs For Conversion Changes I Made To My Gig Images to Attract More Clients And here from our Help Center: Adding a Video to your Gig Best practices for new Fiverr Sellers: Gigs Creating a Fiverr Pro Gig
  6. How do you manage your folder structure for client order work process? For example, you have three gigs. Now you have an order from this gig "A". Then you start the work, how do you do the folder structure? Do according to gig/client name? First gig then the name of the client? GIG = A, Client = C Folder option: A > C > Expected folder You can share your ideas. Suggest which process would be best
  7. i just got my fiverr first order and after delivering that my gigs impressions are decreasing I don't know when will I get another order what will I do to increase the impressions again
  8. Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!
  9. "I am new on Fiverr. Could expert individuals kindly offer me some suggestions on how to secure my first order?"
  10. I am very happy today. Because after a long time hypothetically say 2 years, I finally got my first order on fiver marketplace. Pray me to always do my work with best effort. Now Fiverr Expert Member give me advice how to grow and continue service
  11. I recently created my Fiverr journey as a seller and my account was suspended due to multiple accounts, But please carefully read my case: In 2019, I needed to purchase a service online I bought it from Fiverr and at that time I didn’t think to start becoming a Fiverr seller. In 2024, when I decided to create a seller account and reviewed Fiverr's policies, I was confident I hadn't previously held a seller account. Admittedly, I was disappointed to realize I had forgotten about my earlier purchase as a buyer. This was a genuine mistake, and I believe it's one that anyone could make. Imagine the Scenario: Imagine a 20-year-old soldier stationed in the US Army attending a family party. They need Photoshop editing done and find a platform through a Google search. They purchase the service from Fiverr and move on. Fast forward 30 years. Now a retired soldier at 50 years old, they discover they have valuable online skills they wish to sell. They create a Fiverr account, publish a gig, pass the skill tests, and are ready to provide services. Unfortunately, Fiverr's AI identifies a potential link to a previous account and suspends the new one after review. Does it seem fair to be penalized for a purchase made 30 years ago? Wouldn't it be more logical to suspend the first account created so long ago and which has not active long time? My situation closely mirrors this scenario. I found one previous account after receiving an email from Fiverr customer support, and I had forgotten to buy service as a buyer in 2019. In this type of case respectfully request a review case with a human touch and consider the human element behind this mistake. I fully understand and agree Terms of Service and accept responsibility for my oversight. However, my argument is to use human judgment in this type of matter. Thanks Everyone.
  12. It's almost like I'm the only person who knows about Pro buyer accounts, isn't it? Such a simple solution. If only there was someone who knew this who could post it and explain it to OP. . Oh, wait. Did you like how the double posted hidden content got split up by a previous response of OP? I did. Which one will you pick for the best chronological order? Just kidding, I know it's like, a click, not a fraught decision. Well, that's.... 6 things to deal with on here now. Should only be three, but once again, I'm not the one double-posting. In fact, I did double post once to see what happened, and you know what happened? There were only 3 posts. As in the first double posted, but the extra click yielded the correct number. Curious, isn't it? I do realize this is third party software, but it makes me wonder. A lot of Fiverr's stuff - inc. the SS - is third party, isn't it? Is any of it working correctly? I ask, of course, in the interest of the new, transparent spirit of Fiverr as unveiled on Valentine's Day. Well, that's this comment done. Will it ever see the light of day? Who knows. EDIT: If anyone is wondering about the slightly odd nature of this posts, they are all auto-hidden pending approval until May 10. If a queue builds up and I know they won't be approved for hours, I start to mock the process and Fiverr in the comments. And for anyone wondering about the comment sandwich, the first comment was chosen. Once, yesterday, both comments in a very long double post were approved, which amused me. I wrote another comment to point that out, so maybe it has been rectified. Who knows? Either way, every comment I made last night was not approved until just a couple of hours ago. Guess who will be a forum expert on the times of day there is human oversight of the forum by the end of this? And no, post edits aren't hidden. Isn't this fun? And completely off-topic.
  13. I've been on fiverr for exactly three days now got a few scam messages here and there, but my impressions are on 124 is that normal ? and how long did it take now seasoned sellers to get their first gig when they started out?
  14. Buyers, of course, want to work with Sellers that produce quality work, but they also want to collaborate with people they connect to. Sharing your unique story and communicating why you are the best person for the job helps build trust and credibility in your brand - which leads to more sales opportunities! Plus, it can help you find Buyers that align with your target audience, making every project a truly enjoyable experience. The details you include in your portfolio, Gigs, and profile are the perfect place to start building a great rapport with Buyers. Communicating Your Unique Value Through Gigs Fiverr Gigs are designed to give you multiple opportunities to communicate your value. Try to put yourself in a Buyer’s shoes to understand their journey to finding the right Seller. What will they see first, second, and third? Understanding the steps a Buyer takes will allow you to showcase the right details at the right time. Here is an example of a Fiverr Buyer journey and how you can put your best face forward at each step: Step 1: Search for a Gig Buyers are likely to first notice your Gig image once they enter a query into the search bar. Of course, the Gig title is important, but humans are visual creatures! The right image will immediately capture a Buyer’s attention and compel them to click on your Gig. It’s a good idea to include a high-resolution photo of yourself, smiling, and making eye contact with the camera. Use a bright, solid-color background, so your image doesn’t blend in with the webpage, and use an image editor to place keywords and Gig highlights directly on the image, to make your offering really stand out. For more tips for an image that will stand out, check out our article on Changes I Made to My Gig Images. Step 2: Visit a Gig page and Seller profile While creating your gig images keep in mind that buyers will often browse before reaching a final decision and in that process they will visit your seller profile to get to know you better, your qualification and to see other services that you offer. Following a similar style between your different gig images will create a branded look to your gigs and help build trust with buyers. Your Gig description and profile are where you will explain what qualifies you to deliver high-value work. This is incredibly important for high-budget projects as a Buyer’s decision comes with a larger risk - they want to feel completely reassured that their funds are in the best hands. In addition to ensuring the Gig details align with their expectations, they will analyze your experience, skill set, and various packages. Be sure to include in your Gig description and profile where you honed your skills, how much experience you have, and any notable past projects and clients. Besides giving you higher chances of working with these types of buyers with higher budget projects, this will also help build a professional representation of your business and set the right expectations with those buyers. Step 3: Contact a Seller Many Buyers - especially those with larger budgets - will want to have a conversation with you before they place an order. This gives them a chance to ask any specific questions about your qualifications and services, so they feel confident that they’ve found the best Seller to collaborate with. It also gives you the chance to be honest with a Buyer about any limitations you might have. Often, Buyers will appreciate the honesty, choose to move forward with you, and either work within your limits or find additional support. The text in your profile, Gig description, FAQ, and packages should be well-written and objective and highlight the information you want Buyers to focus on. Similarly, your portfolios and images should be an excellent representation of your capabilities. Remember to update all your information regularly to reflect new skills, a boost in experience and quality, and ongoing excitement for your business. Want to read more? Check out some additional articles from our Help Center: Help your brand stand out How to make your Fiverr Profile stand out Creating a Fiverr Pro Gig Creating a Gig
  15. Cancellations are part of the business and will at times be inevitable, but it is important to understand how that can impact your business and how can you, as a seller, manage that to avoid it potentially affecting your buyer’s experience and your baselines requirements that are directly connected to your seller level. The Order Completion Rate calculates the total amount of orders over the previous 60 days (whether completed or canceled), divided by the number of canceled orders, and then multiplied by 100 to reveal the percentage of orders completed. First, manage expectations. Your Gig should clearly define what you need to complete an order and a reasonable delivery time that’s fast, efficient for buyers, and comfortable for you as the seller. If the order goes Very Late, the buyer can cancel your order anytime. Complete your Gig’s Frequently Asked Questions section to inform buyers what they should expect and how they can help assure a positive experience. Managing expectations is key to avoiding cancellations. Whenever possible, communicate with buyers before they purchase your Gig. Within the Gig description, it’s a good practice to let buyers know they should contact you before purchasing for the best experience. This allows both parties to understand what’s involved in the specific job, ensure that you have what you need as a seller to complete the job, and agree to adjust the delivery time if necessary. Equally as important is to communicate with buyers after they purchase your Gig. If there’s a problem with your initial delivery, it’s best to avoid any mention of cancellation as an option. Instead, assure the buyer that your intention is always to complete their order to their satisfaction. Ask them for specific directions regarding revising your delivery. What if communication with the buyer isn’t working? Sometimes, an order may have issues beyond your control despite your best efforts. If the buyer is asking for work beyond the scope of your agreement or is problematic for any other reason, don’t hesitate to access the Resolution Center and if you still couldn’t solve the issue, reach out to customer support for guidance and direction. You can direct them to Frequently Asked Questions (FAQs) on the order page. There, you may find advice for your specific problem or contact support directly. Avoiding those cancellations from affecting your Order Completion Rate it’s only part of what you can achieve by following these tips, the most important is that this will help your buyers be more informed, aware of the process and have clear expectations, improving yours and their experience on Fiverr. Want to read more? Check out some additional articles from the Help Center: Order Completion Rate and Cancellations FAQs All about Order Completion Helpful tips on how to avoid cancellations Part of the Seller Plus program and having challenges with cancellations? Connect with your success manager for personalized recommendations.
  16. I have opened fiverr account almost one year and some buyer knock but they didn't order after that now no buyer knock and impressions and clicks are going down so much can anyone help me what should I do plz suggest It will be very good if you give.
  17. A fellow RDR2 fan! I've got to say I disagree with you on the best track though. It's definitely Unshaken! When I returned from Guarma and that song kicked in during the ride back, I finally relaxed for the first time in hours. It was so melancholic and peaceful, yet I knew I was heading back into a storm of bullets, trouble, and ultimately, death. I've never experienced such a mix bag of emotions from a video game story – or any story, for that matter – in my life.
  18. Hello I'm your new listener , i will gladly speack about some topic to everyone like ( relationship ,sport, family, studies ) so feel to give it a shot. Who know ? Maybe next time we will laugh about the first time we meet. I hope we will get along See you soon Green Gradient Technology ProfessionalBusiness Services LinkedIn Single Image Ad.mp4
  19. hello everybody, I just had a shocking experience with Fiverr's Customer Support handling a cancellation request. I'm currently the second best rated PRO pianist in Fiverr, Top Seller, I'm working hard to keep dignified fares and high quality deliveries trying to stay away from this shameful war on prices going on here (completely neglected by Fiverr). My prices are the double or more of all the other top pianists and I still get gigs, just 5 stars reviews. 'Till last Friday. Some days ago a client sent me a misleading reference link and unclear requirements. To make sure we were on the same page I mentioned I would have enhance the piano of his house track as we did other times. First delivery, he didn't mean a piano, he already has piano (of such quality that I thought it was the demo to be enhanced) In the ref. track there are just piano and low backing pads. Out of my kindness I sent the pads too. He doesn't want the pads. After messages and waste of time it turned out he wanted a lead synth as in some parts of another reference which he did included in the requirements as a second link but never mentioned in the conversations. Neither he mentioned the words synth or lead. I try to explain to him that his current piano will conflict with another leading sound and that he would need to fix something first, with a long, not due, explanation of the issues of his current, amateur arrangement. He insists and I deliver the synths, 5 different sounds, lots of different lines one after the other for him to edit and use where he wants as I don't see they will fit. He's not capable to mount them right in his project session or edit them, so he wants me to do it and add pauses in between the lines. I do that too. He doesn't like the synth, of course, there's no place for that synth in his arrangement. Again I try to explain why and what we should do first but he wouldn't listen not realising that in the reference where the synth shows up there's no leading piano. He wouldn't listen. By the way he never apologised or offered extra payments for the extra deliveries even if I mentioned to him that his communication wasn't right and that I already didi a lot of not due, extra work. I start loosing my patience and I tell him that if he doesn't trust me a bit after 5 orders together, is better if we go separate ways. He gets all upset saying I'm bulshitting him and making up excuse because I'm not able to provide what he wants, I don't know nothing about electronic music (I've just arranged a song for Gorgon City and many others in these years) and he contacts the customer support. I feet kind of relieved assuming they would handle the situation and explain something to him. Sure. Inexplicably he doesn't reject the delivery so the order is marked as completed. I would have negotiate a partial refund, as we had to do another time. That time it was still in a reasonable range, this time it would have been completely unfair because all the troubles came from his lack of communication, but still. Anyway the order is complete so he gives me a 1 star review and I do the same. This is already upsetting enough but the incredible, worst part, is that after two days, without having being contacted by anybody I just receive a notification that the order has been cancelled by CS, the earned money (220$) sent back to the client while the bad review is still visible! So after working like 4 or 5 time what was due, I got the worst than one can get and nobody asked for my point of view. I'm writing and insisting with the customer support like crazy because this cannot be acceptable by any means. After the usual generic answers and corporate lingo they actually started mentioning things about the order, the first answers made obvious they had no idea what happened, then they started mentioning things here and there in our messages but as I write this they couldn't tell me what exactly I didn't deliver yet, and it looks like they only consider the first delivery, which was a piano and not the lead synth the client had in his mind but never requested. AT some point (message attached) they even said "we can cancel any order if the buyer feels like they did not receive what they paid for". That blowed my mind. It can't be true! so the client has no responsibility at all about what he communicates and how he behaves?! I'm so disgusted, shocked and humiliated about how Fiverr and the client treated me. They make you feel you are just their milking cows, you're not part of the team or a valuable asset to be valued and protected, they just want the buyers to keep buying and if they're upset they'll just refund them with your money! This guy even had another similar issue with another seller before, his rating is 4.3, which is very low for a client, I only had 5 stars at that point, but they preferred to take completely his side without even checking on me! Isn't all this scary!? What kind of working environment are they building here? Hope somebody will find this useful, best wishes and good luck to everybody. Leo
  20. Finally I found the reason that is multiple account by mistake: In 2019, I needed to purchase a service online I bought it from Fiverr and at that time I didn’t think to start becoming a Fiverr seller. In 2024, when I decided to create a seller account and reviewed Fiverr's policies, I was confident I hadn't previously held a seller account. Admittedly, I was disappointed to realize I had forgotten about my earlier purchase as a buyer. This was a genuine mistake, and I believe it's one that anyone could make. Imagine the Scenario: Imagine a 20-year-old soldier stationed in the US Army attending a family party. They need Photoshop editing done and find platform through a Google search. They purchase the service from Fiverr and move on. Fast forward 30 years. Now a retired soldier at 50 years old, they discover they have valuable online skills they wish to sell. They create a Fiverr account, publish a gig, pass the skill tests, and are ready to provide services. Unfortunately, Fiverr's AI identifies a potential link to a previous account and suspends the new one after review. Does it seem fair to be penalized for a purchase made 30 years ago? Wouldn't it be more logical to suspend the first account created so long ago and which is not active long time. My situation closely mirrors this scenario. In this type of case respectfully request review case with a human touch and consider the human element behind this mistake. I fully understand and agree Terms of Service and accept responsibility for my oversight. However, I urge to use your human judgment in this types of matter. Thanks Everyone
  21. Hi everyone - I am Mark Turner -- originally from New York but have been in Singapore most of the past 22 years, with a few years in Australia as well. I joined Fiverr as an affiliate back in January -- over 300 registrations and 1 FTB commission so far; set up my first gigs as a seller late last month and 2 more this month. Still awaiting my first engagement but I've been actively promoting on FB and other networks, so I expect it to be within the next few weeks. I hope to remain active on Fiverr long term...nearing retirement within the next few years and looking for a "side hustle" to keep me busy -- which hopefully develops into something more substantial.
  22. At first glance, determining the correct price for your Fiverr Gig can seem puzzling. For Sellers starting out and others looking to “up their game,” it can be a challenge to be both competitive and still ensure that you’re paid fairly for your work. For a Buyer to build a sustainable presence on Fiverr, it’s essential to understand and balance all the relevant factors, including your overhead—that is, expenses incurred in delivering your particular gig, including Fiverr Transaction Fees— and incorporating useful options such as tiered packages and Gig Extras. We’ve developed guidelines that will help you navigate the basic strategies and the tools at your disposal. In this article, we’ll look at two of these factors: Evaluating Your Competitors and Considering the Fiverr Transaction Fee. By looking at successful Competitors with similar gigs, you can determine an average price for the type of gig you’re creating. As unique and talented as you may be, you’ll likely have hundreds, if not thousands, of competitors on Fiverr. That might initially seem discouraging—how can you stand out in a massive crowd? When researching Top Rated sellers in your category, you'll begin to recognize specific patterns. Clear, customer-centered profiles and descriptions: One of the most important rules to success on Fiverr: don’t simply tell people about your accomplishments—explain how your talents and experience can help them achieve their goals. Even if you’re new to the platform, the experience you offer means that you will understand the needs of your clients. The most highly-rated Sellers and Gigs are always delivered on time, prepared with care, and delivered with respect. Read the reviews of your competitors and learn what buyers appreciate: Attention to detail, care for the needs of the client, on-time or early delivery; and Fair Pricing: Fair doesn’t mean cheap! The most successful and sustainable gigs on Fiverr offer pricing that reflects the value of the work. Pricing a gig too low reflects negatively on the perceived quality of the gig. Likewise, pricing too high will turn off many start-ups and individual entrepreneurs who love our platform. Evaluate the pricing of gigs similar to yours and price accordingly. Buyers expect professional quality and are willing to pay reasonably for it. You should also take into account the Fiverr Transaction Fee. One of the most significant advantages of Fiverr-based work is access to a worldwide network of buyers, a responsive and engaged customer support service, an extensive marketing program, and the robust protection provided with each transaction. Fiverr makes it possible for you to focus on what you do best while we take care of everything else. When you price your gig, always keep in mind the bottom line. Fiverr subtracts the 20% transaction fee from every financial interaction with your Buyer, including tips. In determining the price of your gig, keep in mind what you’ll receive for each gig after the transaction fee. For example, if a gig is $50, you’ll receive $40. If you price your gig at $60, you will receive $48. In the following article, we’ll take a look at tools that can motivate a buyer to purchase your gig, like tiered packages and added-cost extras, allowing you to keep the basic price low and attractive, while offering the buyer the ability to customize the Gig to fit their needs.
  23. Reminds me that I made a topic that included the subject of pricing that wasn't approved earlier. Why not? It involves AI and Fiverr so I would have thought it would have been fine. It is relevant, because I will refer to it below. And, eventually, if someone sees fit to accept my writing - not AI, sadly - I can link the two up. This article forgot considering the tax man 🙂 It's also worth noting that a consumers generally don't enjoy paying "extra" for a service and that many sellers use package prices as a bait and switch pricing model, getting clicks with low prices then springing the "real price" later on. That's when they're not scrabbling to pull them away from the platform. Of course, gig extras were only introduced as a way to help sellers charge more than $5 in the first place because sellers were demanding it, what, 10 years ago? Make note of that. Gig extras were there to increase the value of $5 gigs. Wouldn't it make more sense - you'll need to refer to the topic I created that is languishing somewhere among the Thai love spell spams and other assorted rubbish - to just eliminate gig extras altogether? Since realistically, they've moved from "helping sellers to charge more" to "locking essentials behind a hidden price wall". You know that I am correct on this because Fiverr has had to enforce certain gig extras as mandatory as well as category pricing minimums. You also know that complaints about this are not uncommon. So why not shake it up? Why not use AI to "price competitively"? Remember the little extra tip in that topic I posted on top of GPT's suggestion? That's right, Fiverr has control of the algo and can give things a nice bulky weight at the higher end. It's basically the same as the "must charge $80 for websites" policy, but more subtle and gradually pulling the marketplace up. Like your Investors Reports tell people, Fiverr is aiming upmarket and AI is its big love. Was that idea so terrible that my post could not be published and discussed with the community? I'll ignore that the conclusion reads more like an introduction and also basically tells sellers that bait and switch is kinda OK because it's "attractive" to price your gigs low and hide the good stuff behind gig extras. You don't need me to tell you how many sellers will read this and come to the wrong conclusion. Don't worry, I don't expect anyone to read this. It's intelligent and insightful - if somewhat critical - commentary that points out the flaws in Fiverr's content marketing strategy on a necropost - not exactly the raison d'être for this forum or indeed any of Fiverr's recent moves. One final point: this article was written just over a year ago. Since then, 200,000 buyers have left. Has Fiverr not considered that as AI improves and becomes even more user friendly, this trend will only worsen? Repeat after me: complex AI services can easily be performed by a GPT agent in the near future. Without the wait - and at a cost that probably equals 1 gig for 1 small thing each month. During the industrial revolution, small businesses all got swallowed up by factories. Eventually, what happened was that capitalism found that these "old fashioned" products that were "hand made" could be charged at a premium because they were "artisan" rather than factory made. History may not repeat, but it often rhymes. Another little industrial revolution era factoid for you: we only have the 5-day workweek because prior to that, factory owners were working people to the bone 7 days a week. As it turned out, this was bad for their mental and physical health. The weekend is a modern invention of capitalism. Workers in the Middle Ages had many more holidays than we do today. And what we're actually seeing with platforms like Fiverr is a neo-feudalism that also mixes in the worst bits of classical, industrial-era capitalism. All those rights won over the course of the 19th and 20th centuries are slowly being eroded. Again, Fiverr does note that a unionization of freelancers would threaten its business model. It's in the investor docs. If nobody at Fiverr can see the toweringly huge elephants lumbering in the room around it, then this company is doomed.
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