Yoav.M

Thanks so much for letting me know about this @nickkold - Checking this for you 🙂

Hi @zeeshanx - please check this article to get more information about your question - https://business.fiverr.com/support/articles/360010859397-Creating-a-Fiverr-Pro-Gig

Thanks for the update @meldawn9 🙂

@meldawn9 - could you please send here some screenshots of your latest messages to our customer support with no response?

@smashradio - thanks as well for sharing your thoughts and concerns here. Did you discuss it with your CSM Samantha?

Thanks for the additional info and comment @katakatica 🙂

thanks for the update @spinnekop04 - I've forwarded your comment here to the relevant stakeholders within our company...

@meldawn9 - thanks for sharing this here, and for such questions or concerns, you can simply open a ticket to our Support team and ask for clarifications - https://business.fiverr.com/support/business

Hi @michmikaia, thanks so much for your raised matter here. This topic is currently being checked within our Product team and might happen in the future. Unfortunately I can't guarantee anything regarding this, but we can always hope 😉

@shavestix - thanks for your elaboration snd for sharing this with us. Please excuse me but I didn't really understand the issue. Could you perhaps add some details? What is the exact issue?

Thanks so much for your comment @dakotacaldwell8 - we are trying to take all of our sellers feedback and opinions into consideration, and so we will act soon in order to ease your ongoing work with us, as much as possible.

Emphasizing this post - made by @Shiran.M - Thanks for sharing your feedback. We apologize for the inconvenience. To ensure the reliability of the Top Clients feature, it’s important for us to carefully evaluate the submitted clients, a process we are still working on optimizing. Following your feedback, we went ahead and re-reviewed your submissions. Please check your profile to see the changes. If you believe there was a mistake in our evaluation, please don’t hesitate to reach out to the support team so we can address it.

Hey everyone, Following the webinar we held for sellers community with the magnificent - @dennisyu, on - The importance of communication between sellers and buyers, we would like to share with you the must crucial insights as an efficient addition for your ongoing work (and in case that you prefer to read as opposed to watch the actual webinar). The #1 thing that clients require is whether they can work with you, and if you can demonstrate an understanding of what they are looking for. This is the most crucial thing because someone on Fiverr, being from another country, potential clients are not sure if they can understand them or if they can do a good job. They don't know how well they can communicate in the English language. Additionally, Fiverr Learn and all the available courses and trainings, make it a comprehensive resource that covers not only freelancing gigs but also everything else you may need. In general, it's all about your ability to communicate, which includes an essential subset known as "Active Listening" (= reflecting back what a client’s requirement is). Active listening is being less robot and more human. So the biggest mistake you can make when you’re trying to make more clients is mass spamming throwaway lines and sentences to everyone - which is a sure shot way of ending up getting canned. Many freelancers suffer from lack of empathy or understanding of what the requirements are, while contacting their potential clients, causing the latter to disqualify a possible order due to a lack of grammatical knowledge of the English language. Therefore, make sure you’re always using proper grammar. Consider "Personalize" - You don’t want to say generic stuff that robots can say, with no personalization. So the main thing in active listening is, you’re actively responding. You’re empathetic and you’re personalized. A lot of people think there’s a lot of effort to it, but all you need is one sentence. Demonstrate an understanding of what the clients want and don’t just talk about your rates, listen to what they want, and reflect it back in your words. Don’t make the client do all the work, instead of showing that you care. Show ownership, show that you really care. That's the difference between getting a gig or not - Reflect the client's needs. To summarize, the point of this article is to emphasize the importance of acting to your client, like you're building a relationship. Treat people in a real manner, because when you treat people with that level of respect, the clients will probably reciprocate, and you might get the kind of clients that you want to work with. Communication is what brings us all together, so show that you care by reflecting back what that client is looking for, and do that not just in the beginning to get the deal, but along the way.

Hello @e_benincasa, @texvox, @jacquileekatz, thanks so much for your valuable insights and detailed posts. It's important to clarify that it is not within my control to change or determine any of the issues you have described here. That being said, of course I will convey the messages to the relevant stakeholders in our company, and we will try to understand if and how it's possible to make sure that you - our talents - will be more relieved and satisfied.

Hello everyone here! Our next webinar for YOU - our distinguished sellers community - will be focused on What do Buyers Want? Because, in order to get buyers, you’ve got to…get buyers. Fortunately for you, our upcoming webinar is slated to spill all the insights we’ve got on the Fiverr buyer community, from what influences the purchasing decisions to what they expect from the sellers they work with. Join us at 11AM ET on June 21st - to hear from 2 top sellers and learn what buyers want and how to align your services with their expectations. Want in? Save your spot - https://events.fiverr.com/What-do-Buyers-Want-06212023 Special guest speakers - @kaneswriting & @mikenardi

Thank you once more for your help and engagement @vickieito

@nickkold - I'll DM you soon...

Thank you @grayprogrammerz - I'll forward these suggestions to the relevant product manager for review 🙂

Thanks so much for your collaboration and help - @vickieito & @trombonhero

Thank you both - @nickkold & @midsummervoice - for your posts and sharing. Perhaps I can try to help...

@grayprogrammerz - thanks so much for sharing this with us here. Is there anything we can try to do to support and help you with this matter about buyers?

Hi @nikhilxfinance - please open a ticket for our customer support team about this issue - https://business.fiverr.com/support/business

Thanks again for the elaboration - @bethanyvo , @terrygrantvo and @vickieito I truly hope that at least one of your suggestions (if not more hopefully), will be implemented soon by the Product team.

@terrygrantvo , @bethanyvo, @adripoggetti - I've passed the content of this thread to the dedicated Product manager for further check. Hopefully, he will be able to promote your ideas into an actual process.

@grayprogrammerz - Stay safe and take care!