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Found 12 results

  1. I've been back and forth e-mailing with CS for a whole week at this point and they don't seem to be listening to me and it's driving me mad! On top of that, someone else handled the ticket, ignored everything I'd been saying and just sent me generic instructions for the verification process. They also e-mail me and the day after they reply at 10pm, they say that they're going to close the ticket if I don't reply soon enough! Their system is not sending me the verification e-mail I need to be able to verify my Paypal/bank account to withdraw my funds. This is an issue I've seen posted here before where Fiverr admitted it was an issue with their system. However, it seems they're not accepting responsibility this time around and won't listen to me after repeatedly asking me the same questions and giving them the same answers. Yes I've checked my junk/spam folder for both e-mails that I have. Yes I've checked it's the same and correct e-mail address on my Fiverr and on my Paypal account. Yes I know how to begin the verification method which I've now attempted several times. Yes I've deleted cache and cookies. Yes I've tried incognito mode. I even sent them a video of me going through the process for the 10th time and showed them my inbox and the junk folders proving it's not coming through and they still were like 'I couldn't see that you checked the junk/spam folder'. I'm starting to lose my patience with them! How many times do I have to tell them the same info over and over that there's an issue on their end before they listen to me?! They're just not listening/helping or asking their engineers to investigate the problem, so it looks like I'm not going to be able to get anything I've earned! What else can I do?
  2. Hi i am using fiverr since 2014 , i deactivated my very first id after getting not a good review from a buyer, after that i restarted fiverr in 2020 , i got an account verification notification from fiverr with a 15 days deadline i tried so many time to verify myself but the link to verify my identity redirected me to the same verify your identity page, i tried it from different devices , tried to contact with customer support but didn't got any solid way to fix this issue.. help in need.. thanks and regards Sher.
  3. When I try to withdraw it prompts me t check my email to follow the instructions but I never got an email from Fiverr to do this. How can I fix this?
  4. Hello, it's been 3 days since I send my ID for verification for fiverr. Still haven't receive any reply or notified. And if I try to verify or send and ID again because Im afraid they didn't receive it. It's just blank white screen like this. Please tell me if this is normal, thank you 🙂
  5. Hi, I want to share one experience about Fiverr. Recently, I cover 13 orders with 5-Start and got level-one. But I'm few confused about that, why I didn't get the verification notice from fiverr? You are facing similar issues at the moment?
  6. If I want to verify with my parents' id, can my picture be placed on the profile?
  7. Hello ! I am seller on fiverr but recently my account is temporarily disabled of because I dont have Id card for verification because my age is not capable for identity card,can anyone please tell me what do I do.
  8. My account was temporarily disabled after trying multiple times to verify it. I have sent a message to Fiver customer support for help. If at all my account is restored, will my gigs derank? Please, I'm really worried.
  9. I got this notification to verify my account , But when i click "Send me a link via a text message" I don't receive any text messages , I've been trying for hours now , if this doesn't work in these 14 days i might lose my account or what?
  10. When Fiverr asks for identity verification & How to do it? I saw lots of users they can't verify their identity and I have a concern about it. When I will be asked for it then how I will pass out. Looking forward for the perfect answer from experts. Regards
  11. Hello! My name is Nabiha and I'm a Level 2 seller on Fiverr. I've recently got the notification to verify my ID. As it says "Please verify your ID within 14 Days to continue offering or buying services on Fiverr." I've submitted the ID and waiting on the reply. Does anyone here have idea, how long it will take to verify the account?
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