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vickieito

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Everything posted by vickieito

  1. @williambryan392 .& @imagination7413, Amazing content, thanks to the both of you for your posts! I was the first one to react to your post @williambryan392, but it literally popped up right after my 5th post of the day! ...And thanks for mentioning a newbie. 😊 Luckily there was so much content to go through that it's kept me busy. And with Listerina chiming in, things couldn't have gotten better! This post has definitely been bookmarked in my browser so that I can refer to it often and and share often. 🥰
  2. I like this explanation! That means I've posted in the right category ... I think! 😉 Thanks @smashradio for the personal welcome! I'm following you and I've bookmarked a lot of your content. I really appreciate the time you take to explain everything in detail. These are my top three favorite! https://community.fiverr.com/forums/topic/256924-my-top-8-red-flags-when-selling-on-fiverr/ https://community.fiverr.com/forums/topic/282129-the-biggest-seller-mistakes-and-how-to-avoid-them/ https://community.fiverr.com/forums/topic/263159-many-clicks-but-no-sales-read-this-a-guide-to-improve-conversion-rate/ It's scary making that first post! Some newbies come to the forum expecting the forum members to take their side. I'm glad you were humble enough to take the criticism! 😊 I've been following you too. Thanks for making the forum a better place! Thanks for your key learnings! I think you are the first one. ...where's @smashradio's article about "no'? I found many articles on the art of saying "no" from @imagination7413. Thanks @fiveroptic1! I saw you on a lot of older threads but not on recent ones until now. 😊 Good to see you!
  3. Thanks @djwaruna! It looks like you have been on the forum for over 5 years! I'd love to hear your thoughts on how you get the most out of the forum! I think the biggest benefit so far is that I've been debunking a lot of myths and biases that I thought were truths. I've been reading a lot of articles on the forum, especially this article right here on posting (thanks @miiila!) ... but I still feel I need more time learning, following, and responding to others' post before I initiate too many conversations on my own. I still can't figure out the differences between all the different categories. For example, "Fiverr Stories" and "Your Fiverr Experience" seems kind of the same to me. The Ranting Pot seems pretty straight forward and Casual Conversations seems pretty safe for posting. Right now, it's much easier to just jump into conversations that have already been started. And instead of just following or answering questions from other newbies, I'm starting to have actual conversations with people. So that's been a new and fun thing for me too. 😊
  4. @alex68berlin and @excel_expert, the next time that happens again, have the buyer cancel the order on their end with "ordered by mistake" as the reason. If the cancelation is done this way, it will not affect your seller statistics (so please make sure it is done correctly). Sometimes when the seller initiates the cancelation (even through Fiverr CS) the cancelation affects seller statistics. It's always better if the buyer initiates the cancelation in these instances. I like how @imagination7413 explains it here: If canceled in this way, the following statement will show up on the canceled order (this is how you know you did it correctly): In order for this to work, clear and professional communication with the buyer is necessary. Remind the buyer of the scope of your package and show them how they included requirements that don't align with what you offer. Suggest that they initiate the cancelation so that they can get a full refund and provide them with the instructions provided above. You may even want to suggest how they can go about finding another seller who is more qualified to meet their needs. When approached this way, most of my buyers are grateful for my help and are more than willing to initiate the cancelation in this way.
  5. Hi @frank_d ...Did my post trigger that comment?
  6. Hi there! I saw several posts from newbies asking about the benefits of the forum, so I thought it might be helpful to share what I’m doing to get the most out of it and hopefully get others to talk more about this topic. I am also new to the forum. I made my first post on May 3rd, so I’ve been active on the forum for 25 days now. This is actually my second attempt at it—I signed up for the forum five months ago, took one look, and ran away. There was too much information (and misinformation). Too much spam. And it was really hard to find the answers because as a new seller, I was pretty clueless. This time around it has been a much better experience because I learned how to filter out a lot the noise and concentrate on the content that I find most meaningful. First, I want to clarify two things: 1) Being active on the forum will not get you more orders or more gig impressions. The forum is a great source of information and a fun place to interact with others who are using the Fiverr platform, but it will not result in more orders or get you more sales. If anything, more time on the forum simply means less time that you could be working on your business. 2) As a newbie to the forum, your first priority should not be about making posts. I discovered this quickly because when I made my first post, I received only one response and a confused-faced emoji. This taught me that I would be better off following conversations, responding to others’ posts, and observing more experienced members on the forum. So far, I’ve only started five conversations and out of the five, three could probably be deleted because they aren’t providing any value to the forum. So, how can a newbie get the most out of the forum? As a newbie, I spend most of my time on the forum browsing, observing, reacting, following, bookmarking, and verifying. It helps me and it may help you, too! 1) Browsing – Instead of posting your question, why not look it up in search on the forum or the Help Center? Most likely someone has already asked the same question and you can find your answer much quicker by searching. I see many newbies posting a question, waiting around, and then reposting the same question again a week later. They could have easily looked up answers to their questions in a matter of minutes. 2) Observing – Learn how to act on the forum by watching others. How are others posting and reacting? Pay attention to the posts that get called “spam,” down voted, a confused-face emoji, or negative/interesting responses from other forum members. Look at how others react to your posts as well. Try to find out why others are reacting in negative ways, and avoid making similar posts. 3) Reacting – You can react to posts with emojis, up voting, down voting, or, if you encounter spam, you can report it. All of these reactions (when used responsibly) add to conversations and creates value for other forum members. 4) Following & Bookmarking – When you like someone, follow them. When I follow someone, it’s because they’ve impressed me in some way. When you find good content, bookmark it in your browser or follow the conversation. Following good content is a great way to filter out a lot of the nonsense that is on the forum. Bookmarking it will help you retrieve that content again when you need it. 5) Verifying – Just because it is on the forum doesn’t mean that it's true. If you read something, look into the person who made the post. Do they have authority to make the claims that they make in their posts? Are they using credible sources, such as the Help Center? I find it alarming that many newbies are so willing to take advice from someone with zero experience that they turn down the advice of the more experienced members of the forum. If these newbies just took a little time to look into the backgrounds of those who were posting, they would have a better idea on who they could trust. Doing these five things have really helped me to create order out of all the information that is out there on the forum. There really are nuggets to be found, so it’s worth it to take the time to search out good content and good people to follow. Now it’s your turn. 😊 I wrote this post with less than a month’s worth of experience on the forum so I’d love to hear from the rest of you! How has the forum been for you? And how are you getting the most out of it?
  7. So far, Buyer Insights has been really handy for me! I received two inquiries today and my first customer averages $51-$100 per order, so I was able to negotiate a price slightly higher than what I'd normally offer. The second customer I spent about 20 seconds on because I knew I was priced higher than his average order price and he was demanding a 24-hr delivery. It also looks like the 2nd buyer opted out of showing his completed orders, rating, and what he usually orders. However, I can see his rating and number of orders in the section above ... and if I really wanted to spy on him, I could click on his order find out who he bought from and know what he usually orders, too. So I'm not sure how helpful the opt out feature is for buyers because the information they're opting out of is already public information.
  8. Whew...it took me forever to figure out how to enable the public feed option on my profile (it was off), but I finally figured it out. 😊

    It's now been 2 weeks since I started being active on the forum and I've been really pleased with the quality of the content here. There's a lot of junk and spam but it's worth digging through the dirt to find the gold. 

    I hope you're all finding the forum as useful as I'm finding it!  Don't forget to check out the Help Desk, too. That was the only resource I had before I came onto the forum. It really does help and it gets updated often.

    Now to all of you who have visited my profile AND left me a private message. I would love to chat with you ... but let's keep it on the forum. 😉 There are many reasons why.

    1. I found out that a private message counts as one of the 5 posts that we are allowed each day. So if you've messaged me and haven't gotten a response, that's why. I probably got my 5 posts/messages done for the day before I saw your message and wasn't able to send a response.

    2. If you message me with just a "Hi" "How are you?" or "please check out my gig, get me sales," I will consider those messages spam and will not respond anymore. Today was the last day.

    3. Please post to the forum so that it can benefit everyone who is visiting this site. I don't mind looking at your gig if you have a specific question. Please note - I have only been doing Fiverr for 6 months, so I'm hardly an expert! You know more about your business than I do, so I can only provide you with a second set of eyes, a fresh perspective, and friendly encouragement.

    4. And if you are getting as much from the forum as I'm getting, please don't forget to give back. That means leaving meaningful posts that can help someone else on their Fiverr journey. No matter how new you are to the business we can all learn from you. 

    Thanks and I look forward to chatting with you all!!! 🥰

  9. Once it's in revision, it stays in revision until you redeliver the order. Then the 3-day time period applies. So the 3-day time period only applies to deliveries. As long as your first delivery is on time, your order will be considered delivered on time. Even though it goes into revision mode (and the timer may show up as late), it will be counted on time once you redeliver (see image below):
  10. This depends on what goals you have for coming here. If it's achieving your goals, then you are getting benefits. If it's not, it's best not to be on the Forum all day.
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