smashradio

Why did you have to share it?! Now I have to watch it 🙃

I think your motives are admirable, but after spending years working with Fiverr trying to improve things, here we are. I've lost faith.

I won't say I know this for sure, but probably not. If it does, it's very delayed, because I had to extend a few orders last month and it didn't affect me. But it might later on.

Did they really allow that as a webinar? And yes, Yoav is great. And he's human. Not very common to see these days. But I get that staff has been told to fall in line. I don't blame any of them for trying to keep their jobs. But the irony is that they probably won't.

As the info box on the order page says, it will be automatically accepted if the buyer doesn't respond.

I want to give a shoutout to Yoav. I’ve collaborated with him on a few projects, and he genuinely seems to be one of the good ones who actually cares about freelancers. That’s probably why your post didn’t read like the usual Fiverr fluff. But since Fiverr is now telling its sellers to get in line, I'm sure they have done the same with their staff. I’m bracing myself for a "pep talk" of my own after my recent fireworks on Levi’s post. And honestly, I think the current output from Fiverr is all the explanation I need. Like I said before, "For a platform that's supposed to champion freelancers, you sure seem busy making them obsolete". I wonder if I'm "tech savvy" enough to join that webinar.... I do want to give Fiverr a proper opportunity to explain themselves. Perhaps if the title was changed to "We're sorry".

That's now how Fiverr staff talks. I see I have to go into corporate blabber mode 2000 again.... "Your opinion and that of sellers like you is of tremendous importance to us, and your insights play a crucial role in shaping the empowerment of our ongoing effort for transparency in our digital interactions. As you are undoubtedly aware, our forward-thinking artificial intelligence initiatives are strategically designed to enhance the capabilities of individuals previously underutilized within our ecosystem. This approach is not only innovative but also integral to our visionary projection of future industry standards. Your perspective, while appreciated, diverges from our established strategic trajectory."

Ah yes, the male performance ones. I've had my fair share of those viagra scripts. I was the go-to voice for a major clinic that did ED treatment in Norway. A few years back, they replaced me with AI (Norwegian TTS voices sounds like a llama being strangled) but they quickly realized their mistake and asked me to come back. By then, I had doubled my rates, and they were stuck with amateurs or TTS. 🙃 I'm also the voice for SoRoTo in Norway, so I know my buckets, cement mixers, and heavy-duty conveyor belts. That's just pure evil. I like it. I'm a bit of a film nerd myself. I know my way around a projector room in a pinch.

Someone sent me this: "The overuse of the term and it being thrown around so casually, is a symptom of something called AI-washing. It's when companies create a fake buzz and mislead investors by providing manipulative information about the capabilities, limitations or risks of their AI products". – Coldfusion TV/Youtube

You can read more about your success score, how it works and how to improve it here: Success score – Fiverr Help Center

Yes, I know, but I felt particularly kind that evening.

Ah. We have to think differently here on Fiverr. It's a... unique average. 🙂

Yeah, they work for me but nothing's perfect. I try to keep elements within an invisible border so they show up on all devices, but you never know when Fiverr might change the aspect ratio in one place but not in others. No, you won’t “lose points” with the algorithm for editing your gig. If the edit improves your gig, you might even gain some points. Changing images/videos might take your gig out of rotation for a bit (minutes to hours at worst in my experience) but I’ve never had that happen to me, and I edit my gigs often. Most of those myths—like always stay online, don’t edit your gig, delete the gig and start over—come from people who haven’t had much success on Fiverr because they underperform, so they make up excuses and reasons why their terrible gigs, offering the same thing as 40,000 other sellers, aren’t at the top of page one. The keys to success on Fiverr, in my experience after a decade on the platform, many of those years as a Fiverr Pro and Top Rated seller, are: Be skilled at what you do Don’t claim to be skilled at something you’re not Remember that you're acting as both support and a pro for hire Always deliver on time Under-promise and over-deliver Make sure you know and understand what the buyer needs before beginning the work. Ask questions. Be detailed and specific in your gig description, FAQs and custom offers, so the buyers know what they're getting. Avoid negative surprises when you can Make the process simple for your buyers Keep buyers informed about progress and respond quickly to any concerns or questions Deliver top-quality work Under-promise and over-deliver Gradually increase your rates as you rise the ranks (but never start at the bottom, so don't charge 5 bucks) Don't offer unlimited revisions. Read and understand the terms and community guidelines before you do anything. Re-read them often. That’s really the core of it in my experience. There's more to it than that, of course, like having something to offer that people actually wanna buy, but if you follow that list you should be on the right path.

I have to disagree, because it’s the average Joes (and by average, I mean Fiverr-average, not world-average.) who are just skilled enough to copy and paste something that resembles a professional introduction (at first glance), bragging about their expert skills. What happens when people buy from them and end up with junk? They become one of the 200,000 customers who've already ditched Fiverr. You cracked it.

You can practically taste the empowerment.

No, I can't, but it does say to contact support of you have issues, so that's what you should do. 🙂

I can't tell you what to do, I can only point you in the right direction. In your case, that would be to do some research to figure out what type of service you're good at, what's in demand, and has less competition. If you're just doing what everyone else is doing, you probably won't succeed. You have to get the basics right first, then you can work on improving everything else. So figure out what you want to do, how you're going to do it, and why.

It might be a good idea to contact the relevant team and suggest that they revise the email's wording to include a reason and align with what Fiverr staff communicates on the forum. This could save the support team time, enhance transparency, and it would likely reduce the number of forum posts that receive the standard reply, "raise a ticket with support," from us or the community team.

Did you read the e-mail you got?

As a new seller you can only initiate a video call from inside an order page. That means you need to have an active order with the buyer before you can do so, so you did the right thing by explaining this to your buyer. I get that this complicates things if the potential buyer wishes to have a Zoom call before they order, but rules are rules. You could set up a trial order with the buyer for five bucks and use that order to hold the video call, if they're willing to do so. The buyer could also use a screen recording app to record a video of their screen (you could do the same if you have to show them something) and you can send those video files as attachments in the chat. Avoid Loom though, I've seen buyers get warnings for that before. Otherwise, your only option is inbox messages, unless you're a leveled seller with an average selling price of $50 or above, a Fiverr Pro seller or if you're dealing with a Fiverr Select buyer. Fiverr does not look kindly upon regular sellers trying to communicate outside the platform, so again, you did the right thing, and you just have to explain to the buyer in a polite way that those are the rules. I hope this helps! 🙂

The video guidelines clearly state that your video can't be longer than 1:15, so that might be the issue. I recommend reading through the guidelines here and make sure your video follows them before trying again: Adding a video to your Gig – Fiverr Help Center

Try using 1650x1110 px. That resolution works well for me. But unfortunately, Fiverr uses different aspect rations across the site (the website is like a patchwork at this point) so you just have to try with different sizes and styles until you find one that looks ok across the site. You're not the first person to have this problem. If all else fails, you could always reach out to support and see if they have some updated advice on gig thumbnails.

It could be a bug, so try using a different browser and clear your cache, then try to republish your gig. If that doesn't work, you can always raise a ticket with support.

As a new seller you can only initiate a video call from inside an order page. That means you need to have an active order with the buyer before you can do so. I get that this complicates things if the potential buyer wishes to have a Zoom call before they order. You could set up a trial order with the buyer for five bucks and use that order to hold the video call, but it would still require the buyer to pay for your time (not that I think that's a bad thing, but they might). Other than that, your only option of communicating is through the inbox. You have to be a leveled seller with an average selling price of $50 or above, a Fiverr Pro seller or deal with a Fiverr Select buyer to initiate a Zoom call from the regular inbox without an order. Fiverr does not look kindly upon regular sellers trying to communicate outside the platform, so I would strongly advice against doing it any other way. I hope this helps! 🙂

There are 31,000 other sellers in the category "Product Image Editing." If you went into a mall with 31,000 clothing stores, would you think it's a great idea to open up another clothing store? The problem might simply be that you've made gigs in a category with thousands of other sellers offering the exact same thing as you do. You're competing with all of them.