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Do those dimensions look okay in the main gig page and also on mobile? I have also reached out to CS for help. Really appreciate your response. This has been so frustrating to me! I don't want to launch a page with a bad image and then have to change it, because I assume (from what I have read) is that I will lose points with algorithms if I tinker with my gig too much.

Hello, I am a new Fiverr user getting ready to publish my account. However, I noticed when I switched back to buyer mode, I saw my thumbnail in my recent searches. It looked squished, as it had been stretched horizontally. I used the correct 1280x769px format. The images look great in my gig preview. I have noticed this horizontal defect in some other published accounts with a weird stretched search image, but the main images are fine once you click on the gig. Some gigs do not seem to be stretched on the search page. What am I doing wrong? Do I need to try another aspect ratio? I have tried both jpg and png at 1280x769. Thank you for your help!