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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. Tell that to my accountant. When I messed up my invoicing numbers, she nearly had a heart attack and gave me one as well. Spaniards... But yea, if you send two invoices per month or something, I guess that would work. Personally, I like offering my clients a way to pay by card directly through the invoice, to get reminders of due ones, and keep track of all my clients without using spreadsheets. Yes, but if you hire someone, you still need to pay for them, and they'll quit if you make them invoice hundreds of clients using Google Dogs and Excel. 🤣
  2. How do you invoice your clients? Manually? I tried that and the mess nearly killed me. I guess when you're low volume, you can get by without a CRM. But if you start dealing with hundreds of clients or multiple ongoing projects, you end up crazy without one, in my experience. What about marketing? Do you spend on ads, outreach, social media etc.?
  3. Really? You don't use an invoice system? You don't have a website? E-mail? Cloud services? A CRM? You don't spend anything on marketing?
  4. I can and will because the argument must take into consideration that your leads from outside the platform costs you more or the same in terms of marketing, funnels, upkeap of CRMs, invoicing software and so on. You don't have to do that on Fiverr. So instead of offering your projects for 20% less outside of Fiverr, charge the same, and pocket what's left (or use it for marketing).
  5. I guess it boils down to how much time, focus, and effort you're pouring into that side hustle. I used to handle proofreading jobs on Fiverr. But I had to deal with so many bad buyers — those who expected me to completely overhaul their grammar soup — that I eventually shut it down, even though it was earning me a decent monthly income. It just became too much of a headache. Even if Fiverr has repeatedly promoted someone and helped boost their career, we don't owe a giant corporation that doesn't give a hoot about us anything in return. I'm grateful to Fiverr for much of my development as a freelancer, but the minute it starts causing more problems than it's worth, I'm out.
  6. Your seller had a week, and you decided to cancel the order after just five days without first reaching out to see what was up? Sounds like there might be more to your story. I don’t sell web design on Fiverr myself, but I do know a thing or two about it from running my own agency. If I set a deadline, I expect my clients to respect that agreement too. Maybe I planned to start working on your project on day five because of other commitments? We could use a few more details to better understand why you jumped to cancel. Then you mention your seller deleted the theme and collections. Did you create that theme, or did you hand it over for the seller to use? Or was it all on the seller? Did they set up your collection, or did you? Because, if you cancel, you definitely lose any right to use whatever the seller has produced, just like the terms specify. Next, you’re talking about "retribution" as if this is some epic playground squabble. Maybe taking a more mature approach could be beneficial. Here’s what I recommend: Open a support ticket and explain your situation, hopefully clearer than you did to us. Wait and see what the support team has to say. I understand your frustration, but going on some kind of revenge mission because you canceled an order two days early doesn’t seem all that constructive.
  7. A seller can't do that. First of all, it's infringing upon the rights of the image copyright holder, and if you use it, you will too. Second of all, Fiverr already has a system in place for sellers to license images. We're supposed to use that or document the licensing if the images comes from elsewhere. In this case, I would not accept the delivery if the order is still open. You can reach out to support and let them know what's going on, and you can (and should) not accept any delivery if licensed images was part of the agreement. If you didn't agree on that, and the images were just a "bonus", it's still theft, and should be reported. Dishonest sellers only serve to damage the reputation of the platform.
  8. Another one of the "golden sellers" on Fiverr are leaving. She'll remain nameless, but she did post a rather interesting Youtube video about why. It seems she’s had her fill and is ditching Fiverr for many of the same reasons echoed by other sellers here on the forum, including yours truly. For the record, I’m not quitting Fiverr. Despite its flaws, I believe it still has a lot to offer me as a freelancer. However, Fiverr’s struggle to retain real pro's is becoming glaringly obvious, when multiple million-dollar sellers are leaving. A sticking point for many is their 20% commission. Personally, I just factor this into my rates, but others argue that it’s steep compared to fees on other platforms. In her YouTube video, she also spoke on how Fiverr penalizes sellers for taking breaks. Although Fiverr claims to have adressed this, the reality is that sellers often see a drop in their business, even after taking just a weekend off. Speaking of which, the platform’s gamified tyranny is pretty much a slap in the face during times when the conversation around freelancer wellness is louder than ever. She also speaks on having experienced burnout, a common issue among Fiverr sellers, whether it's due to demanding buyers, incessant work, the pressure to always be on-call, or Fiverr’s relentless gamification of everything. Like sharks, if we take a break and stop swimming, we die. Many are buckling under these strains, and Fiverr is exacerbating the problem. No, the solution is not to regurgitate AI-generated nonsense about caring, or arranging a low rent webinar about dealing with the stress you caused. “I think of Fiverr as training wheels for a freelancer,” was a quote from her video that got stuck with me. Is that all it is, or can established pro's genuinely thrive and expand a business on Fiverr? Is the stress worth it? And what could Fiverr do to alleviate this pressure and support its established freelancers? Because their current strategy of doubling down on undisclosed AI-generated garbage, feigning transparency, and putting established professionals through a grinder that can kill your business on a whim, is not it.
  9. The only strategy is to be great at what you do and perform well in the eyes of the algorithm. I suggest you read more about the new success score and levels, and how it affects your visibility on Fiverr here: Success score – Fiverr Help Center Fiverr's new level system – Fiverr Help Center
  10. If you've received warnings etc. from Fiverr, that could be your explanation for not being visible in the marketplace. I did a quick search for one of your gigs and you did show up as online when filtering for that: However, that was a specific search for the gig title, and your gigs might be less visible on Fiverr depending on your success score and other metrics, including previous warnings you've recieved.
  11. You can reach out to support for help with this. Here's a link to raise a ticket: Help & Support | Fiverr
  12. Strange, one would think Fiverr is all for a positive AI article? 🤣
  13. It's not very confusing if you look at who says what. Name one seller with TRS status who have more than 1000 reviews saying you have to stay online all the time. 😛 You're not going to find them because it's a myth, created by those who are just sitting around waiting for something to happen instead of making it happen.
  14. Deadwood is on my watchlist. Uncle never did anything. But he was there. The entire game was an assault on your emotions. But I found the prologue to be just as difficult, emotionally speaking, because I knew how it would end. When the Pinkertons stood at the hill watching Johns home at the end... Bwwoah. Then it was just sad.
  15. Yup! I just make sure to always use "USD" when mentioning a price, to avoid confusion. But it still happens from time to time. Can't have that.
  16. Negative feedback from buyers (both public and positive), cancellations, disputes, bad communications, revision requests due to low-quality delivered/empty deliveries and so on will affect your visibility on Fiverr. If you've yet to receive orders at all, know that new sellers tend to get a boost in the beginning, but this doesn't last for long. After that, you're on your own.
  17. Think about it this way: Low competition keywords can help your gig appear in niche-specific searches. If a buyer is looking for something very specific and your service is highly specialized, those keywords will have fewer searches, but that also means less competition for views and clicks. Because it's so specific, it can also have higher conversion rates, as your gig would be one of the few available options. High competition keywords will see much higher demand, meaning more people will search for them. That also means a lot of sellers will compete against you for a spot in the search results, so it'll be harder to stand out. To be successful with high competition keywords, you’d need a strong profile, because you’re competing against established sellers with higher levels, more reviews, and so on. If you have a very specific set of skills and offer gigs targeting specific services, those low competition keywords can get you noticed when/if a buyer searches for them, but it will also mean less overall exposure. So, a good mix of low and high would be best, preferably by using multiple gigs: one general, and one more specific. This allows you to test different keywords and levels of service to see what works best for you and your buyer.
  18. You get to have more gigs as you rise the ranks on Fiverr, but you start out with only four. As a new seller you get 4 gigs. As a level 1 and level 2 seller you get 10. If you're picked as a Top Rated Seller, you get to have 30 gigs.
  19. Even if it costs less when you spend more, I think the custom offer should show the fees right in the chat. If I set a custom offer to $100 and send it to the buyer, it should display the rate + Fiverr fee and a total line. While it’s not a dealbreaker for most, I’m sure buyers would appreciate seeing the final total in their custom offer or on the gig page, not just on the order page. What bugs me is that Fiverr does this whole currency conversion thing. That means I'll tell a buyer the price is $100, but they’ll see a different price if they're in the EU because it’ll automatically convert to EUR. This also gives the buyer a bad exchange rate from Fiverr, and I’ve often told my buyers to set their currency to USD to get the card issuer exchange rate instead of Fiverr’s. I get why they're doing it, but seeing random prices like 46.54 instead of 45 doesn't look nice, it feels random, and it confuses buyers.
  20. While human judgment should be involved, the fact is that you had multiple accounts. So Fiverr's decision was the right one in this case, based on their own rules. I get that it can be confusing, but if you knew you had another account, why not use that one?
  21. A fellow RDR2 fan! I've got to say I disagree with you on the best track though. It's definitely Unshaken! When I returned from Guarma and that song kicked in during the ride back, I finally relaxed for the first time in hours. It was so melancholic and peaceful, yet I knew I was heading back into a storm of bullets, trouble, and ultimately, death. I've never experienced such a mix bag of emotions from a video game story – or any story, for that matter – in my life.
  22. Yes. It will affect your stats, including your success score. All cancellations will, but from what I understand, cancellations that go through customer support (forced cancellations) will hurt you more than just accepting it via the resolution center. If you refuse to cancel and the buyer goes to support, and they side with the buyer, that's a forced cancellation. So if your buyer isn't happy with your work, the lesser of two evils will be to accept the request, if you're not 100% sure that the quality of your work is as described in your gig description. If you believe your work matches what you promise in your gig description and/or custom offer to the buyer, Fiverr's cancellation terms clearly state the following: "Orders are not eligible to be canceled based on the quality of service/materials delivered by the Seller if the service was rendered as described in the Gig Page. You may rate your experience with the Seller on the Order Page, including the overall level of service quality received." The following is from: Payment Terms (fiverr.com) Even so, support tends to favor buyers most of the time. If you truly believe that the quality of your work and your service "was delivered as described on the gig page," you could refuse to accept the cancellation and hope that support decides to back you. It's definitely a risk, but so is letting buyers push you around and make you work for free.
  23. You can't change your username, but don't stress over it. My username, smashradio, came about when I was running a radio station and needed to pick up some cheap acapellas for my radio imaging a decade ago. Today I'm a Top Rated Seller, a Pro Verified Seller, and have racked up over 1000 reviews on gigs that span from voice-overs to SEO content, copywriting services, and translation. And I did it under the name of now defunct online radio station. 🤣
  24. When you think about it, it really adds up. Fiverr isn't looking to draw in AI experts. They're trying to attract as many low-level, unskilled data analyst expart copypasters as possible. To pull that off, you need to keep things simple. So simple, in fact, that it's utterly useless for anyone with real skills, but just good enough that some guy with a moped mustache in his mom's kitchen will buy into it and set up their gig, then come to the forum and ask "how rank gig day by day". Even Google is starting to recognize what bad content looks like. Some SEO staffer probably saw this and said "nope".
  25. Somehow I think that would be a dealbreaker for a company that prefers to crank out drivel generated in GPT by some budget content mill in certain countries. Nothing screams corporate responsibility and great ESG ratings like having a team of sweatshop writers to empower sellers like us. 🤩
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