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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. I have to disagree, because it’s the average Joes (and by average, I mean Fiverr-average, not world-average.) who are just skilled enough to copy and paste something that resembles a professional introduction (at first glance), bragging about their expert skills. What happens when people buy from them and end up with junk? They become one of the 200,000 customers who've already ditched Fiverr. You cracked it.
  2. You can practically taste the empowerment.
  3. No, I can't, but it does say to contact support of you have issues, so that's what you should do. 🙂
  4. I can't tell you what to do, I can only point you in the right direction. In your case, that would be to do some research to figure out what type of service you're good at, what's in demand, and has less competition. If you're just doing what everyone else is doing, you probably won't succeed. You have to get the basics right first, then you can work on improving everything else. So figure out what you want to do, how you're going to do it, and why.
  5. It might be a good idea to contact the relevant team and suggest that they revise the email's wording to include a reason and align with what Fiverr staff communicates on the forum. This could save the support team time, enhance transparency, and it would likely reduce the number of forum posts that receive the standard reply, "raise a ticket with support," from us or the community team.
  6. As a new seller you can only initiate a video call from inside an order page. That means you need to have an active order with the buyer before you can do so, so you did the right thing by explaining this to your buyer. I get that this complicates things if the potential buyer wishes to have a Zoom call before they order, but rules are rules. You could set up a trial order with the buyer for five bucks and use that order to hold the video call, if they're willing to do so. The buyer could also use a screen recording app to record a video of their screen (you could do the same if you have to show them something) and you can send those video files as attachments in the chat. Avoid Loom though, I've seen buyers get warnings for that before. Otherwise, your only option is inbox messages, unless you're a leveled seller with an average selling price of $50 or above, a Fiverr Pro seller or if you're dealing with a Fiverr Select buyer. Fiverr does not look kindly upon regular sellers trying to communicate outside the platform, so again, you did the right thing, and you just have to explain to the buyer in a polite way that those are the rules. I hope this helps! 🙂
  7. The video guidelines clearly state that your video can't be longer than 1:15, so that might be the issue. I recommend reading through the guidelines here and make sure your video follows them before trying again: Adding a video to your Gig – Fiverr Help Center
  8. Try using 1650x1110 px. That resolution works well for me. But unfortunately, Fiverr uses different aspect rations across the site (the website is like a patchwork at this point) so you just have to try with different sizes and styles until you find one that looks ok across the site. You're not the first person to have this problem. If all else fails, you could always reach out to support and see if they have some updated advice on gig thumbnails.
  9. It could be a bug, so try using a different browser and clear your cache, then try to republish your gig. If that doesn't work, you can always raise a ticket with support.
  10. As a new seller you can only initiate a video call from inside an order page. That means you need to have an active order with the buyer before you can do so. I get that this complicates things if the potential buyer wishes to have a Zoom call before they order. You could set up a trial order with the buyer for five bucks and use that order to hold the video call, but it would still require the buyer to pay for your time (not that I think that's a bad thing, but they might). Other than that, your only option of communicating is through the inbox. You have to be a leveled seller with an average selling price of $50 or above, a Fiverr Pro seller or deal with a Fiverr Select buyer to initiate a Zoom call from the regular inbox without an order. Fiverr does not look kindly upon regular sellers trying to communicate outside the platform, so I would strongly advice against doing it any other way. I hope this helps! 🙂
  11. There are 31,000 other sellers in the category "Product Image Editing." If you went into a mall with 31,000 clothing stores, would you think it's a great idea to open up another clothing store? The problem might simply be that you've made gigs in a category with thousands of other sellers offering the exact same thing as you do. You're competing with all of them.
  12. We can't check that for you on the forum. You have to raise a ticket with support and explain the situation to them. Keep in mind that the first response you get will often be automatic. If it doesn't make sense, reply to the ticket again and it will get bumped to a human (in my experience). If your account is restricted, you're not eligible to sell on Fiverr unless you get unrestricted by Fiverr.
  13. My Spock has to disagree with your Spock. He would say logic dictates that the situation will deteriorate. One only needs to observe Generation Z and extrapolate their potential future leadership skills to understand this.
  14. You will be empowered. And you're going to like it.
  15. Thank you so much for your kind words. I feel empowered, now.
  16. Ok, so today I'm not gonna rant about being forcibly empowered by AI or about Fiverr (ok, a bit about Fiverr). As we say in Norway, I have a hen to pluck (our way of saying bone to pick, for some strange Norwegian reason) and today, my hen is logins. So here I was, going about my workday. I headed down to my studio to record a voiceover, sat down, and booted up my Surface. Then I realized that I hadn't uploaded the script to OneDrive, meaning I had to download it from Fiverr. After typing in my paranoidly long and difficult password manager password that I use so I don't have to remember passwords, I hit the Fiverr login and get prompted for two-step verification, because, clearly, logging in yesterday from the exact same device and browser was just a rehearsal. Meh. Left my phone upstairs, didn't I? So I decided to get a one-time code via email. See where this is going? So I go to Outlook, only to be prompted for two-step verification there, too. This time, I actually have no choice: I have to get up and find my phone to enter the two numbers on the Surface screen into a box in the Outlook app, even though I'm logging into Microsoft services daily from this network (and I used Outlook on my Surface in the same freakin' browser yesterday!). But okay. I get my phone, input the darn numbers, only to be told I'm too late, and have to try again. I do, and I finally get into my inbox after 10 minutes back and forth with this nonsense. I copy the one-time code from Fiverr, and finally get in to download the script. I try to open the script, but for some reason, the buyer put it in an Excel file. Why, you ask? Because clearly, someone out there hates me, and now I'm being prompted to log in to OneDrive so I can open the file in an app I've installed locally with an account I just used on the same device to get the one-time code for Fiverr. Microsoft truly thrives on user torment. People talk about how going password-free, using a password manager, and having two-step verification will make us safer (and it's probably true). But this is getting to the point of it qualifying for security through obscurity. And all that, just to read a 7-second script. (Yes, the title was generated with the help of ChatGPT and inspired by V for Vendetta).
  17. I got no less than two popups mentioning AI from Fiverr today. I don't even bother reading them at this point. If I see the word "AI" I'm out.
  18. I'm not sure why, but I've been feeling like watching the movie Daybreakers lately. It made me think of this AI fetish. In the film, nearly everyone is a vampire and society has adjusted accordingly. The remaining humans are few and far between and hunted for their blood. With so few humans left, vampires have to make do with coffee containing just 5% blood. As you'd expect, things go south fast and vampires not getting blood turn into winged batzombiemonstergremlins. This situation reminds me of what’s happening with Fiverr. They're clinging to the AI fetish and we, the sellers, are expected to shut up, have our 5% blood coffee and slowly turn into batzombiemonstergremlins, with fewer and fewer buyers left too. Even when they find a way to become human again so they can avoid becoming batzombiemonstergremlins, the vampire bosses are doing everything they can to stop them.
  19. Most of what Fiverr puts out is written by GPT these days. It's easy to spot and it makes their staff look like amateurs. And that's truly sad, because I know they're not – unfortunately, leadership is.
  20. Ah yes, it's absolutely important to know how to make armor, just in case you should end up in the Middle Ages. 😄 British Boilers! I didn't even know there was such a thing. 😄 Yes, I mean... 15,000 is hardly enough to call yourself qualified in the eyes of the almighty Neo. He is The One, after all. At best, that's novice level stuff. When you get to 15 million, you might be considered for Top Rated Enterprise Deluxe Plus Premium Pro Ultra, for just $99 per month plus taxes. Time to get started! The road to success for sellers like you, starts here – and begins with your participation in 246 AI webinars. And don't you dare fall alseep while ChatGPT speaks, or Neo will kung-fu-kick your success score.
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