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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. It's part of gig rotation. Just because you can't see the gig in search, it doesn't mean it's not showing up for buyers, if your performance indicates to the algorithm that you deserve it and the placement would be relevant for the buyer searching.
  2. Your position in search results is not fixed, as it depends on factors such as relevance, your performance, and the performance of others. This means that one buyer may find you on the first page, while another may not see you at all. Rather than referring to it as "rank," it is more accurate to describe the process as "matching" since Fiverr aims to connect the right buyers and sellers. To maintain and grow your income on Fiverr, deliver exceptional quality and support to your clients. I advise raising your rates. Given that you received a $120 order with a base gig price of $5, you likely expended significant effort on the project. If you check out the search results, you will find that most successful sellers on the platform charge more than $5 as a base rate. Charging higher rates, in addition to increasing earnings, often attracts higher-quality clients. To appeal to premium customers, sell at premium rates (but until you gain some momentum, you should charge a bit less than the best sellers in your niche). Higher rates also signal to the buyer that you're a true professional since no real pro would ever work for five bucks. Consider diversifying your profile by creating additional gigs to draw in more buyers. For instance, you could expand your editing services to include other gaming videos, cinematic videos, or commercials, depending on what you're good at. In general, Fiverr boosts new sellers, particularly those who demonstrate high buyer satisfaction early on. Fiverr collects public reviews (star ratings) and private and anonymous feedback from buyers. The private reviews carry more weight than the public ratings, and consistently delivering outstanding work will likely result in positive feedback, which in turn will give you the momentum you need to get past the "newbie stage". Make efforts to get as much momentum as possible early on. To learn and improve, check out guides by Top Rated Sellers and other professionals on the forum, but be careful, and make sure you vet the sellers before taking their advice. There are lots of pretenders here. Check out their seller profiles and make sure the advice comes from someone who has success themselves. BTW: I love the authenticity of your gig video! You're not pretending to be an American using a cheap TTS voice and you're using humor to draw the buyer in. I like it. It's real and authentic. New sellers take note: this guy is doing it the right way.
  3. As a Top Rated Seller, the experience is pretty much the same as that of other sellers on the platform. Yes, there are advantages, such as faster payouts, faster support, and the TRS badge, which can effectively attract higher-paying clientele. Key factors in doing business as a Top Rated Seller include consistently delivering exceptional quality to meet clients' expectations, excellence in communication and support, and having a good understanding of the Fiverr platform to better assist clients in achieving their objectives. For Top Rated Sellers with challenges in managing their workload, the approach is the same as that of other sellers: adjust pricing with demand. I work less now that I'm a Top Rated Seller, yet my revenue has increased. The objective is to work smarter, not harder. And all of this is just as relevant if you're a new seller, level 1 seller, or level 2 seller. Becoming a TRS is not a magic pill that will automatically give you more work. If you get the badge you have to earn it. To keep it, you have to earn it.
  4. Your placement in search results is not permanent. It's based on how relevant Fiverr thinks your gig is for each individual search, your performance, and that of your competitors. In other words, your gig will move around the search results. This is just a part of how Fiverr works.
  5. Yes, it can affect your visibility on Fiverr negatively. It would be best if you tried to avoid cancellations whenever possible. Make sure you manage expectations with your buyer before, during, and after an order has been made, and have a complete outline of what you'll do (and not do) before starting. That way, you can avoid most cancellations due to misunderstandings. Your completion rate is calculated as a percentage of completed gigs in the past 60 days, and you can see that on your Seller Dashboard. To get it back up to 100% again, you'll need to complete new orders and avoid future cancellations.
  6. It's always a good idea to read the terms one agrees to. I suggest you get in touch with support. It might be a bug. At the moment, it seems you have no active gigs on the platform. You can reach out to support here: Help & Support | Fiverr
  7. We have to face the fact that Fiverr is not just a place for truly talented people to shine, but also a dumping ground for the talentless leeches of the world to stay online 24/7, so we don't have to. 🙂
  8. As a courtesy to other forum members who don't speak Bengali, including a translated version of your post when writing in your language is considered a nice thing to do. That way, we don't have to go on Google Translate to check. By the way, I finally figured out why so many people call Fiverr "Fiber". It's what Google translate calls it when translating from Bengali! Yey! Answers! As for your question: You violated the terms by using another person's ID. Those terms are not new: it has always been against the terms and the whole idea of the verification system on Fiverr is to verify your ID, not someone else's.
  9. No. It's not possible. You have to wait. I suggest working on your English skills in the meantime and coming back when the test is available to you again. If you've failed once, you should probably improve your skills before trying again; else, you risk failing the test a second time.
  10. I'm sorry, but I don't understand the question. Could you try rephrasing it?
  11. Yeah, this has been an on/off problem for me as well. It usually helps to manually click the "Read" button (the small envelope on the side of the message), but sometimes I have to do it multiple times. I told the product managers at Fiverr about this issue long ago. Still, they seem more interested in messing with the search results, completely re-designing it by removing our thumbnails and videos, rounding corners, and changing the pricing info on gig cards. 🤣
  12. No, it's not a warning. It's a notification to read the new and updated community standards. I suggest you do so, because it might contain important information to help you stay out of trouble! 🙂 But rest assured: we all got it, and it's not a warning.
  13. That's because "staying active" and spamming social media with your gigs won't make your business successful. Did you have a genuine business plan when you got started on Fiverr? Did you research the different verticals to learn about market demand? Success on Fiverr entails surpassing some of the most dedicated, hard-working sellers on the platform – people who have already invested significant effort into building a reputation here. You're in some of the most competitive verticals on Fiverr. To win that game, you need to bring some serious value to the table. Best of luck!
  14. Thousands of other users have asked the same question on the forum before you. Try reading some of the guides made by top sellers on the platform and learn how Fiverr works by doing your own research.
  15. Hey. I'm glad my tips have helped you out! I don't have much time so I have to be brief: Too many I-statements in your profile description. Try focusing more on what the buyer gets out of working with you, and what advantages they will get, and less about yourself. Beyond that, I think your gigs look great. Perhaps a few typos here and there, but nothing very problematic. If I'm going to nitpick, I'd say you could benefit from smiling in your photos. Perhaps hire a good photographer to take some cool business portraits you could use. The one you currently use is not bad at all, but a smile conveys friendliness, and you want your potential buyers to feel good about working with you.
  16. Happy to help! Yes, I understand that saying senior/years of experience makes sense. Nonetheless, I wanted to point it out since that type of inconsistency can be a tell-tale sign of someone not being who they claim to be. As for your free support: Yes, I absolutely understand why that makes sense. Just keep in mind that sellers have been burnt on this type of thing before. In the worst scenarios, buyers have gotten refunds a year later because they somehow managed to show Fiverr that they didn't get what was described in the gig description. If you're going that route, I'd make sure to cover all my bases and then some. Best of luck! Overall, you have an excellent profile. With a few edits, it can become awesome. 🙂
  17. smashradio

    GIG

    It could be a bug or something that has been copy/pasted into your gig description. Try reloading the page and copy your gig description into NotePad (not WordPad) on your PC. Then copy it again and paste from there to Fiverr. That should remove any formatting. If all else fails, try to write the description manually in the Description field. Now if that doesn't work, and you're sure everything in your description is clean text, you could set up a ticket with Fiverr and ask them for help. You can do so here: Help & Support | Fiverr
  18. I understand that you may have expected an easier start on Fiverr, but success on this platform requires skill, patience, hard work, and time. It's not a get-rich-quick scheme. Regarding your gig thumbnail, I would suggest making a few improvements. Ensure the text stays within the edges and consider revising the color combinations (like bright red and pink on a dark blue background) as they can be hard on the eyes. Regarding pricing, the Fiverr algorithm tends to favor gigs with higher prices these days. I recommend increasing your prices. You can take a look at what top-rated sellers in your category are charging and price yourself about 10-15% below them. Offering services for just five dollars may give the impression that you're inexperienced or not dedicated to providing high-quality work. Remember, skilled designers value their time and effort. Buyers with quality projects know that. I also noticed that you've completed multiple skill tests. Why not create gigs in those categories as well, to increase the chance of getting some orders?
  19. There is some room for improvement that I believe can increase your chances of landing some orders. Pictures The first thing that strikes me is the lack of a real profile picture. People go on Fiverr to order from real people, not logos. There are cases like yours, where a logo makes more sense, given that you're an agency, but for most sellers, a great photo of themselves will garner more buyer trust. Even if you're an agency, I'd look into the possibility of including professional photos of your team (could be a relevant team lead on each gig thumbnail, for instance), just to build that crucial human connection while using the logo as your profile picture. Profile description I like it! It's professional and well-written. But it has a few inconsistencies: You're a team of young web developers, yet you claim to have "years of experience in the industry." It might just be me, but I like to read between the lines and look for inconsistencies before ordering, especially on more expensive services. Even the smallest missing or wrong detail can rub me (and other buyers) the wrong way. The description also focuses heavily on you but not so much on the buyer. I want to know what I'm getting out of it. Perhaps fewer "we-statements" and more "you-statements" can help. Gig descriptions Again, I'm finding these inconsistencies: "We are a team of senior web developers...". You can't be senior and young at the same time. You offer free support after delivery. What does this include (and not include)? Be mindful about this because a buyer might come back six months later claiming they were offered free support, asking you to work for free or holding you for ransom by claiming they never got what was promised. Make sure your terms are clear, and I highly recommend not offering to work for free. I realize this can be a good selling point, but it can also be your worst nightmare. I speak from experience. GIg videos Gig videos can increase conversions and engagement with your gig by up to 40% (according to Fiverr). Instead of just using Gig thumbnails, hire professional video animators or editors and make an awesome video showcasing the benefits of ordering from you. Perhaps show off some of your previous work in creative ways, and use a voice-over to tell the story. You have up to 75 seconds to do so. Make sure they count. Best of luck!
  20. Your gig ranking is not fixed but is constantly changing based on relevancy to each buyer and your performance on Fiverr. Changing the gig image in and of itself won't affect that, but if the thumbnail is better than the previous one, it might increase the number of clicks and conversions you get. If it's worse, it might do the opposite. After changing your gig thumbnails or other aspects of your gig, it might be temporarily taken out of rotation, but this is normal and nothing to worry about.
  21. I'm gonna be the bearer of bad news here: life isn't fair. You can't expect handouts or for Fiverr to ensure your success. That's your job. With respect, if you have a business and you're so dependent on Fiverr that you can't pay your employees during a slump on the platform, something is clearly wrong with your business model.
  22. I'm only guessing here, since I haven't tried this myself, but perhaps that skill test becomes available if you attempt to set up a gig on specific categories that requires you to have said skills?
  23. I understand that you're worried. That's normal. You have the right attitude and that gets you a long way. It takes hard work and honest effort + a good portion of skills, to make it out of a slump like that, but I've seen people do it. I wish you the best of luck! And please, remember to check the seller profiles of the people giving advice on this forum. There are far too many newbies thinking that posting on the forum will somehow make them succeed on Fiverr. Make sure the advice comes from credible people with a track record on Fiverr. Trust me, it can save you from making some huge mistakes, like "not editing your gig", foregoing sleep to constantly refresh the page all night, or pausing your gigs. 🤣
  24. Ok. I assume you used ChatGPT, then. Anyway – posting AI content on the forum is against the forum rules, specifically number 8: And I quote: "Post original material that is not AI-generated. If you post information taken from the Fiverr site or other places, cite its source." So please, it's better not to post than to contribute something an AI has randomly generated. Also, when you have one review and little success to speak of, it might be better to read, learn and ask questions instead of trying to guide other sellers. 🙂 If the AI said something completely wrong (and it has been known to do that) you would have no way of knowing it unless you're an experienced seller, meaning you risk giving other sellers in trouble bad advice that could end up hurting them.
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