Strange message under my messages

[melwrde]

Hi,
I saw some strange messages under some of my messages. Please see attached images.(Unable to attach them due to some reason)
Here are the links to images
http://screencast.com/t/mxFaUO8uI
http://screencast.com/t/p76pYt74
One says message was blocked due to violation of “terms of service”.
Also message I have sent has disappeared. But I didn’t violate any rule. I didn’t ask for any email address or payment outside of fiverr etc.
Could someone please tell me what is the reason for this type of messages. I have never seen this before.
And this messages shows a new time(now original time and delivered time there) it was delivered to the buyer. I normally reply for messages as soon as possible. So I have a concern whether my messages delivered lately to those buyers.
Also ealier I receive atleast 1 to 2 new messages from new buyers per day. But for the last week I have only received 2 messages from new buyers for whole week. So I have a doubt whether there is a connection between these green and red strange messages with this. I’m fulltime freelancer and this really matters to me.

And should I inform about this strange messages to the fiverr customer care?

Thanks in advance.

Best Regards
Mel

[mariamughal]

Hello Mel! There’s a possibility that someone else is using your account. I would suggest you to contact Fiverr Customer Support.

[fonthaunt]

It looks like you just wrote something that triggered a support checkup. That can happen if you write a word like “pay” or a symbol like “@”. Support checked the message and decided it was OK. If you write something and it turns the edge of the message box red, try to change it so they don’t have to review it.

[melwrde]

Thank you very much for the replies. Actually I noticed this red and green edge before. So I avoid using these words when I write replies. But I included a link related the job. Could this be the reason?

[misscrystal]

It depends on the link, what it was to.