hotwebideas Posted October 18, 2015 Share Posted October 18, 2015 Has this happened to other sellers? I have been selling on Fiverr for 4 years now and before this past month, I was getting over 50 sales on average per week. Now, I get only 2 to 3 sales per week.My question is: why is this happening? Is it because there are more sellers and gigs here that ever before?Has this happened to other sellers? How can we increase out sales again?Bruce Link to comment Share on other sites More sharing options...
articlewriter03 Posted October 18, 2015 Share Posted October 18, 2015 It happens every where dear, not just on fiverr. Every business has its dull moment. Just keep doing what you do and it would pick up before you know it. Link to comment Share on other sites More sharing options...
kinghaxor Posted October 18, 2015 Share Posted October 18, 2015 What is your response rate and on time delivery rate? Link to comment Share on other sites More sharing options...
hotwebideas Posted October 18, 2015 Author Share Posted October 18, 2015 The response rate is another issue. My response rate has dropped from 100% to 79% and that is very inaccurate. I respond to almost 99% of my buyers in less than 24 hours and my response rate should not have dropped 21%.My on-time delivery rate is 99%. None of this should lower my sales. Link to comment Share on other sites More sharing options...
rudevectors Posted October 18, 2015 Share Posted October 18, 2015 I can’t answer about the number of sales but the response rate seems to be a possible glitch. I’ve now read this several times (starting end Sept) and it’s happening to me.I first got a message that was auto marked as spam - I managed to unspam the message to get back the reply box and replied as normal. I reply to every message (& replies) promptly, and yet since that odd spam message (13th Oct) my response rate has dropped each day.It must be a glitch not just because I know I have replied to every message but my response time remains as it was when I had 100% response rate. If I didn’t reply then response time would increase, just as response rate decreased. Link to comment Share on other sites More sharing options...
rudevectors Posted October 18, 2015 Share Posted October 18, 2015 My worry is that response rate (which changes colour from a nice green to more alarming shades as it goes down) impacts the account and then therefore where you appear in the search rankings. Link to comment Share on other sites More sharing options...
lenasemenkova Posted October 18, 2015 Share Posted October 18, 2015 It happened to me as well abruptly, starting from October 1st. Like, on September 30th I had 7-9 orders a day and the next day it all went to 1-2. My response rate fluctuates around 87% - 93% my whole time on fiverr, no abrupt changes there and I’ve never noticed any connection between it and my gigs’ popularity. But when it comes to sales, it’s the lowest point in 6 months I’ve been here.I thought maybe one of my gigs was featured or was put in “recommended” category (I have one that is much more popular than the other ones) and then removed/moved down by the new ones. I mean, I’m out of theories, but this one is as good as any. 🙂Also, fiverr’s been all glitchy as hell since late August. I had buyers complaining the gig was “unavailable” (while for me it was perfectly fine), messages would disappear or get stuck, etc. So maybe there is general availability problem, as well. Link to comment Share on other sites More sharing options...
imrul47 Posted October 18, 2015 Share Posted October 18, 2015 right… Link to comment Share on other sites More sharing options...
misscrystal Posted October 18, 2015 Share Posted October 18, 2015 I am wondering if this started with the uk.fiverr that we all are now directed to. Link to comment Share on other sites More sharing options...
jamesbulls Posted October 18, 2015 Share Posted October 18, 2015 Clear your browser cache and you’ll go back to your regular Fiverr.com. Link to comment Share on other sites More sharing options...
jamesbulls Posted October 18, 2015 Share Posted October 18, 2015 The only glitch I’ve encountered on Fiverr is the problem with wrong names appearing on the order queue, but other than that business has been great. Probably this is a combination of your response time (which isn’t hard to fix), a possible decreasing demand for what you’re offering, or a possible increase in competition within your category. The best way to protect yourself against the wax-and-wane of Fiverr’s search ranking whims is to do more of your own marketing outside of Fiverr. Prove me wrong, but if you depend on Fiverr to bring the customers to you, I think you’ll always find that you’ll always have this problem. Link to comment Share on other sites More sharing options...
djricsantos Posted October 18, 2015 Share Posted October 18, 2015 I am having the same issue. For some reason my inbox response rate has dropped to 71%. There is no way it should be that low. It has happened in the past week. I dropped 10% and I have responded to everything. Link to comment Share on other sites More sharing options...
dudeson Posted October 18, 2015 Share Posted October 18, 2015 I am having the exact same issue. My sales dropped dramatically since last month, from 9 sales a day to 5 sales a week which is horrible.I already contacted Fiverr Support because I do not even receive messages from buyers and usually I received so many messages from potential customers.What I do hope is that it is just a “bad month” and that our sales will increase eventuallyFingers crossed! Link to comment Share on other sites More sharing options...
maheshadil Posted October 18, 2015 Share Posted October 18, 2015 I’m also having the name change problem. In “To Do” list it is something and when the order is open then another name. Don’t know why. Link to comment Share on other sites More sharing options...
lenasemenkova Posted October 19, 2015 Share Posted October 19, 2015 Hi. Can you post CS answer on here? I mean, it’ll probably be something generic with no relation to what you were asking at all, but who knows. Link to comment Share on other sites More sharing options...
emmaki Posted October 19, 2015 Share Posted October 19, 2015 Sometimes business slows, sometimes it speeds up. Have you checked your placement in searches/categories? That can really affect sales. If you’re visible on the first page of the category (especially above the fold) then it may just be a slow period. In which case, relax! If you’re not terribly visible, time to play about with your gig descriptions and get more pro-active with marketing efforts.PS the response rate is a useless, broken metric. Link to comment Share on other sites More sharing options...
julipalmer7 Posted October 19, 2015 Share Posted October 19, 2015 I notice it too and I am based in Jamaica! Link to comment Share on other sites More sharing options...
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