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Everything posted by jamesbulls

  1. Don’t know, don’t care. I’m so busy publishing to my blog, live-streaming on my YouTube channel, and looking after my own mailing list of contacts that I can’t be bothered to care anymore about how Fiverr manages their house.
  2. After filing tickets every 30 days every month in response to a broken response metric since it was implemented, I quit caring and just stopped filing tickets. I seriously don’t even care anymore. Fiverr’s gonna Fiverr.
  3. I apologize if the title was clickbaity, but as some of you know I’ve been having very good results in terms of turning up in Google search results organically without paid placement. Incidentally, advertising your gig with Google AdWords is against the terms of service - and as usual Fiverr won’t explain why - so we’re just going to leave that door shut. But let’s talk about search results! Some of you know that my Fiverr gig is on the first page of Google search results for two out of three of my keyword groups: My brand name: Left-Hand Tarot (which is also a pair of frequently searched words)Two of my key words: Satanic TarotThe third group of keywords - Satanism Tarot - in the past has NOT been ranking on the first or even second page of Google, but after a few changes - now it is. SEO is a strange, secret recipe, and while Google has published a list of best-practices for ranking high in search results, nobody knows for certain everything that goes into it. But there are a few changes I can isolate that jumped my Fiverr gig to the first page of Google search results for my third - and previously unnoticed - group of keywords. First change I recently made is I created a brand page on Google+ specifically for my business. For a very long time I’ve been doing everything under my personal Google+ profile. I didn’t want to start a brand page because I had over 1.2k followers on my curated Tarot collection and didn’t want to lose them in the move. In the end, though, I decided that I should use a brand page to keep things simple. So that’s what I did: I created a brand page with the name Left-hand Tarot, added appropriate links to my blog, YouTube channel, and Fiverr profile (not the gig listing) to the About page. Second change I recently made is I created a YouTube channel specifically for my new brand page. Again, I was reluctant to do this because I already had over 100 hard-earned subscribers on my YouTube channel and didn’t want to give them up, but in order to keep my branding matchy-matchy, I had to make this change. Now, it needs be said that at this moment I’ve got less than 20 followers on my brand page, less than 10 subscribers on my new YouTube channel, and less than 50 members in a Satanism community that a friend and I moderate. I’m starting my curated collections on G+ fron scratch, so there’re less than 100 posts in any of the four that I keep. Not a lot of stuff happening here. But - for whatever reason - this change got my Fiverr gig (which isn’t directly linked on any of my pages - I only link to my seller profile) ranked on the first page of Google for my third set of keywords. I can’t say exactly why this happened - I’m not a 1337 coder or anything - but this reinforces my experience that Google either gives preferential treatment to people who operate primarily within the Google ecosystem, or at least gives preferential treatment to people who make regular use of Google. There’s also a lot to be said that in the grand scheme of things, I’m using niche keywords, and this doesn’t take into full account the years of work I’ve put into writing my blog (which is gently but deliberately sprinkled with relevant keywords and tags), but if these strategies can work for me - they can work for anybody.
  4. Fiverr doesn’t allow gigs that are against third-parties’ terms of service. So even if it’s okay with Fiverr’s ToS, if the game in question doesn’t allow the sale and transfer of accounts - you’re shoot out of luck.
  5. I’m all for using Fiverr as my point of sale machine: unified message system, easy bookkeeping for tax-time, all my work in one place (that isn’t my Gmail inbox), etc? It makes my workday a LOT easier. But this insistence that sellers treat Fiverr like a one-way, entry-only, no-escape crab pot is ludicrous. It’s so dang flipping generous that Fiverr kindly grants us permission to have portfolios of our work outside of Fiverr, but what are we supposed to do? Put our complete trust and confience in Fiverr that they’re going to recruit all the buyers we need to pay our bills, feed our families, and live above minimum wage? Fiverr has demosntrated repeatedly in the past that they’re willing to shut down even top-rated sellers for minor infractions of the terms of service and even delete gigs without warning because they’re “outside the editorial focus.” Where does this leave a seller who’s gone to the work of creating a good gig, recruiting buyers from outside Fiverr, and has even done business with the gig for well over a year when suddenly POOF Fiverr waves its magic wand and pulls a disappearing trick with the seller’s income? Hahaha, what a good trick! With a swish of my wand, I can disappear your car payment! Or with a wave of my hand, I can make your groceries - DISAPPEAR! Been selling on Fiverr for almost three years, and for reasons I’ve stated before I’d love to keep doing so, but if they’re going to place conditions on the ways we’re allowed to recruit and communicate with buyers outside of Fiverr, then this might be my last year.
  6. Me: I also wouldn’t mention the blog in my profile or gig description - I would only mention it in Inbox messages or order pages when a buyer asks me stuff that I already wrote about on my blog. Would that be OK, too, even if it’s a free hosted wordpress.com blog? Me: Regarding communications, being a blog it would have a comments section where people can leave comments - would that count as external communication since it happens on my blog? Me: why is the free hosted blog platform wordpress.com not on that list since tumblr and blogspot are also free hosted blog platforms and still they are allowed? and why isn’t behance on that allowed list either since almost everybody has a behance portfolio? So, @fonthaunt it seems you have to get CS’ approval first in order to use a wordpress blog link on Fiverr 😉 Fiverr needs to make up its mind about external links, even for portfolios. Their insistence that websites that they’ve white-listed not have any method for direct communication with the seller is absolutely inane. They want us to be “doers,” and for us to be truly successful we have to run our own social media / ad campaign and recruit our own clients. But what are we supposed to do? Insist that every person on the Internet who finds our business page only ever communicate with us through Fiverr? Dumbest shoot you ever saw. They want us to link our FB, G+, and other profiles for confidence? Sure! But hey, you better not let anybody talk to you on those platforms - you have to do everything through Fiverr. It’s impossible to be a “doer” who recruits his or her own clients and stay within Fiverr’s terms of service. In doers we trust? Actually, no - because if Fiverr did trust doers, they wouldn’t be placing these hilarious restrictions on sellers’ portfolios, external websites, etc. If we’re going to be freelancers, then Fiverr has to let us be FREE to recruit our clients and do what needs to be done in order to get our business handled.
  7. If they mark the order as finished, or it’s automatically marked as finished by the system 72 hours after delivery, then the money-back guarantee expires. This isn’t a life-time promise, you know? They get 72 hours to make up their minds.
  8. Based on the two years i offered a money back guarantee, it works very well for encouraging buyers to hand over their money. And based on my experience, it was almost never used.
  9. BUYERS REQUESTS is where BUYERS go to ask for SERVICES from SELLERS. If you’re a SELLER and want to promote your SERVICE, then you can send CUSTOM OFFERS to the BUYERS who want to BUY something.
  10. Oh, yeah - that, too. I completely forgot that the forum let me link my website LoL
  11. I’ve always used a video with my gig, so I can’t give you any good numbers on my own personal experience using a gig without a video, but what I can tell you is that as a buyer - and I do buy things on Fiverr - I tend to NOT CLICK on gigs that don’t have a video. I mean, really - if a seller can’t be bothered to put enough effort into creating a mere 60 second video to tell me about the service, then why should I believe that the seller is going to put any real effort into my order? Videos are important, and at least for me are the first yes-or-no decision I make about a buyer when browsing search results.
  12. If you guys want to see how I’m using my Google+ page, YouTube channel, and blog to all support my Fiverr account, check out my seller profile and then follow the link to my YouTube channel. It should become pretty clear after that. Only thing I’ll say, though, is to keep in mind that I recently re-branded and launched a new brand page plus a new YouTube channel - I had to divorce my business activity from my personal activity - so you won’t see a lot of videos there. It’ll fill up pretty quickly - I’m planning about 5 live stream video hangouts every week - and by volume alone the videos should turn up pretty quickly in YouTube search results.
  13. It’s done by telephone, but video chat is an option. I know from watching my professional peers that the service I’m offering is a proven method, and that’s what I want to be doing. Short of a face-to-face reading, voice-to-voice readings are the next best thing and allow for the most interaction between reader and sitter. Well, video chat is very nice, too, but I try to keep it simple and reduce the potential for technology to interrupt the reading. I’m very hopeful that I can grow the kind of client base that I want - just going to take a little time to turn around.
  14. In the fortune-telling industry, when you get to a cetain level of expertise you can expect that clients will wait for you. I’ve got a couple of very experienced friends and coaches - both published authors, too - who’ve both told me at least twice that I’m charging too little. The impulse buys are surely good money, but they can also be among the most problematic of clients. Without doing a major geekfest over the industry particulars of working as a fortune-teller, what it boils down to is that impulse buyers often aren’t interested in building a relationship with the reader. There are some clients who are reluctant to speak over the telephone, but my experience has been that they’re a minority. Now, video chat - that’s definitely intimidating for clients, and that’s why I don’t offer it by default. Telephone is my first choice because everybody has a phone. Video chat requies people to know how to log into a Google Hangout, and for some people that’s just not going to happen. As far as being under review, I’m finding my gig when I search for it using an Incognito window on Chrome to browse as a stranger. At any rate, sent you an email here on the forum so you can see the numbers I’m looking at.
  15. Against slightly better judgement, @eoinfinnegan , I’m substantially changing my Fiverr gig. When it comes to working as a fortune-teller online, there are really only two ways: live (phone, video, or text chat), or email (send-and-receive text, MP3, video, or photograph.) I’ve been using my Fiverr gig as a way to sell email readings (MP3 + photograph), and it’s been a pretty good seller, but even charging $60/hr. I’m still only netting $20-$28/hr. after I include processing time and Fiverr’s 20%. So this past Friday I changed my gig to be a way for clients to schedule live readings… and I increased my hourly rate to $100/hr. Because, cost of living - amiright? I rather expected that sales would drop off, but they pretty much vanished. The client base that I built on email readings and that was delivering a solid $40 to $100 of business every day disappeared in a cloud of smoke. This taught me two things: First, it’s very difficult to convince even repeat buyers to buy a service different than what they’re accustomed. Second - judging by the fallout - they’re not actually my clients. They’re Fiverr’s clients, and when they can no longer get the service they want at the price they want, they can and did jump ship for somebody else. Really makes me wonder how much of my success came from learning how to optimize my gig for internal attention and how much of it came from my other martkeing and efforts for external attention (such as getting my gig ranked on the first page of Google.) So I’m in the position right now that even with a catalogue of over 1.6k positive reviews, I’m rebuilding my business from scratch. This is rather painful since I use my Fiverr income to pay the bills, but it’ll surely be an educational exercise in just how long it takes to build a new client base. I’ve learned a lot over the past two years, so I sincerely hope it’s not going to take another two years to get back to work, but I’ll keep the forum posted on what happens.
  16. Social media marketing, self promotion, advertising, etc. is among the most time-consuming and exhausting things that I do apart from the actual performance of my job, but it’s essential. I had a business coach who taught me that it won’t hurt my sales if I don’t do any marketing today. In fact, it probably won’t even hurt me tomorrow or even next week. But it will hurt me next month when my stream of new clients dries up and I don’t have anybody to convert into higher-level purchases. Advertising sales, even brief sales, can cook up some quick money, but sales are notorious for attracting fickle buyers who are only looking for discounts. Ideally, sales are only used to tease buyers into purchasing something larger, or as rewards for existing mid- to upper-level repeat buyers.
  17. The danger with having regular sales is that you’re effectively teaching your repeat buyers to NOT buy on any other day except on the day of the sale. If this is something that you do on a continuing basis, or that you advertise for a long time in advance, then this essentially tells buyers to go away and come back later. Sales are tricky things - use them carefully or not at all. If you promote yourself outside of Fiverr, the best way to do this is to maintain a mailing list and send out a FLASH SALE! email once every 3-6 weeks. It can’t be often enough that people will wait for it, and it can’t last long enough that they can sit around. 24-48 hours, and that’s it.
  18. That’s why I love my Google Chromebook: everything is sandboxed, backed up to my secure cloud, and if anything should ever happen, all I have to do is spend 60 seconds conducting a power-wash to reset the device to factory condition.
  19. That wasn’t actually a hack on Google Drive - instead, it was a cleverly disguised invitation to grant access to a program which appeared to have originated with Google. The reason it wasn’t a hack is because it merely asked for permission to get into Google Drive and people granted it. And when it comes to apps, extensions, and websites with permission, all it takes to get safe again is remove the permission. Google Drive is safe and sound - you just have to follow standard Internet precautions and look closely at what you’re clicking - especially so when it wants access to sensitive information.
  20. It might be because as freelancers we have a finely tuned ability to detect bullshoot. We go out of our way to give our clients the best every time, so when another seller serves us shoot on a shingle, we’d rather do the community a favor by leaving an honest yet negative review than to simply eat our shoot pie and find another freelancer to finish the job.
  21. This is a terrible idea because it would be immediately abused by predatory buyers. Every sale would become open to negotiation after delivery, and this would make sellers lives an absolute nightmare.
  22. Great write-up. Some questions for you, and these are ones that I myself also struggle to understand and correctly execute: How do sellers communicate value to buyers?How do buyers perceive value?How can sellers increase their buyers’ perception of value?The way I’ve been approaching these questions has been to try and see myself through the eyes of my buyers and to write for their perspective, not mine. For MANY professionals who have to sell their products, programs, or services, the #1 challenge which must be overcome in order for anything else to happen in the sales process is to establish value. If the salesperson can’t establish value, then nothing else matters because the buyer will never pay for the offered product, program, or service. A friend who talks business with me on occasion asked me such a question - How do you establish value? - and to be honest I had a hard time answering because I thought I had it all nailed down. I mut be doing something right because my sales are quite good, but pressed to say exactly what I was doing, it was difficult to say so with precision. So, as another entry in the UPYOUR series, would you be interested in discussing how sellers can communicate value? Surely this is a lot to do with offering products, programs, and services that align with buyer’s needs and desires, but how can sellers make the best presentation in the limited space available to help buyers perceive value?
  23. No, tips shouldn’t be free, because dishonest sellers would almost immediately start abusing the system to trick buyers into markers orders as finished before anything was delivered.
  24. Fiverr didn’t dump you - you just failed to adapt and evolve to a changing marketplace. Also, what are you doing to market your services outside of Fiverr? That goes a VERY long way to maintaining your revenue stream.
  25. I hear you on that. It can get a little sweaty, but I like putting on over-ear head-phones to block out other noise while I go roller-blading. So much fun <3
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