thejolle Posted July 21 Share Posted July 21 I also got one of those QR code messages, obviously didn't scan it 2 Link to comment Share on other sites More sharing options...
noelaprecio Posted July 22 Share Posted July 22 (edited) I lost all my money while being verified on Stripe. What should I do? I'm a newbie freelancer. While I was processing my first order, I had to verify my bank details on Stripe. I got charged almost all my money on it, and they said that in order to refund it, I had to increase the balance by 200 EUR. But the money they took was all I have. What should I do? See photos for reference. Quote Edited July 22 by noelaprecio 2 Link to comment Share on other sites More sharing options...
donnovan86 Posted July 22 Share Posted July 22 Yes it is a scam. There's no live chat on Fiverr. And Fiverr will never ask you for money directly. Initiate a chargeback from your bank and try to maybe change your credit card, do something so those scammers don't have access to your credit card info. 2 1 Link to comment Share on other sites More sharing options...
noelaprecio Posted July 22 Share Posted July 22 1 hour ago, donnovan86 said: Yes it is a scam. There's no live chat on Fiverr. And Fiverr will never ask you for money directly. Initiate a chargeback from your bank and try to maybe change your credit card, do something so those scammers don't have access to your credit card info. Oh no. I thought it was legit. The thing is I've had multiple messages on fiverr saying I need to verify my bank account. I did that and clicked the links and all and this is what happened. The chat box I posted was on Stripe. I have no idea it was not legitimate. It looked something like this. [Mod note: Image edited to hide user's card number.] Quote 2 Link to comment Share on other sites More sharing options...
donnovan86 Posted July 22 Share Posted July 22 13 minutes ago, noelaprecio said: The chat box I posted was on Stripe Fiverr doesn't offer support for Stripe, so that alone is a warning sign. Make sure that you try to go to the bank and ask for a chargeback because you were scammed. Again, Fiverr doesn't ask you for money. If you have a message asking for that, it's a scam. They would never do that. 2 1 Link to comment Share on other sites More sharing options...
siqijiang89 Posted July 22 Share Posted July 22 3 hours ago, noelaprecio said: I lost all my money while being verified on Stripe. What should I do? I'm a newbie freelancer. While I was processing my first order, I had to verify my bank details on Stripe. I got charged almost all my money on it, and they said that in order to refund it, I had to increase the balance by 200 EUR. But the money they took was all I have. What should I do? See photos for reference. It happened to me just now. I thought it was legit and proceed credit card for 288.60 euro. Now i am chasing my credit card company for the refund and reported as scam. Omg... 2 Link to comment Share on other sites More sharing options...
cherryt08 Posted July 22 Share Posted July 22 I’m a new seller, is this possible first sell or scam I received a message…. Second one of the day. The first one I immediately could tell it was a scam, someone posing as a Fiverr admin but their message was something that was super obvious that they weren’t. However this is different. How does the first sale work? Will there be “invoice” type messages? I’ve included a screenshot of what I’m seeing. Can someone help me determine if this is a legit buyer or if it’s a scammer? thank you in advance 🫶🏻 Quote 2 1 1 Link to comment Share on other sites More sharing options...
harisahmadr Posted July 23 Share Posted July 23 Anyone asking for card verification is definitely a scam. Redirecting to a mew page to add your card details is definitely a scam 2 1 1 Link to comment Share on other sites More sharing options...
webotivecloud Posted July 23 Share Posted July 23 Hi All, Kindly let me know have you received any message from "Verification" with Fiverr symbol in Fiverr message box ? Once, I came out from the message window, now it is disappeared. Fortunately, I captured the screen shot and that screen shot is attached with this message. 2 Link to comment Share on other sites More sharing options...
atulcodex Posted July 23 Share Posted July 23 51 minutes ago, webotivecloud said: Hi All, Kindly let me know have you received any message from "Verification" with Fiverr symbol in Fiverr message box ? Once, I came out from the message window, now it is disappeared. Fortunately, I captured the screen shot and that screen shot is attached with this message. It's a fake account(scammer) be careful 2 Link to comment Share on other sites More sharing options...
vishalsahu98 Posted July 23 Share Posted July 23 54 minutes ago, webotivecloud said: Hi All, Kindly let me know have you received any message from "Verification" with Fiverr symbol in Fiverr message box ? Once, I came out from the message window, now it is disappeared. Fortunately, I captured the screen shot and that screen shot is attached with this message. Yes! same message i also received today 2 Link to comment Share on other sites More sharing options...
Lena Posted July 23 Share Posted July 23 Hello @webotivecloud & @vishalsahu98 Yes, it appears to be a scam. We are aware of the issue and are actively working to resolve it. Please report this user to our Customer Support immediately. Send an email to support@fiverr.com with all the screenshots you have. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information. Thank you. 2 Link to comment Share on other sites More sharing options...
Lena Posted July 23 Share Posted July 23 Hello @cherryt08 Yes, it appears to be a scam. We are aware of the issue and are actively working to resolve it. Please report this user to our Customer Support immediately. Send an email to support@fiverr.com with all the screenshots you have. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information. Thank you. 3 Link to comment Share on other sites More sharing options...
martinmomchilov Posted July 24 Share Posted July 24 Never thought i might get scammed by this ridiculous way. (my whole life I have strong detection for frauds and scam) The reason i felt for this trap is: I get excited about someone bought my service. Did not took any time to re-check and didn't paid attention (compulsive behaviour). I was doing multitasking on few other things ( I underestimated the situation and fraud level) This lesson costs me 150 euro. From the other hand - I'm glad I didnt have much more money. I will be more aware, and suspicious. Will use antivirus programs and their online banking security. 2 Link to comment Share on other sites More sharing options...
donnovan86 Posted July 24 Share Posted July 24 1 hour ago, martinmomchilov said: This lesson costs me 150 euro. From the other hand - I'm glad I didnt have much more money. You can ask for a chargeback via your bank. 2 Link to comment Share on other sites More sharing options...
martinmomchilov Posted July 24 Share Posted July 24 3 hours ago, donnovan86 said: You can ask for a chargeback via your bank. Yes, thank you - i've contacted my bank - they say aprox 8 days to give me statement, and if i get on my mobile app any info for the transaction, go to the bank and show it. Then i can write by myself a chargeback letter. My hopes are 50/50. 2 Link to comment Share on other sites More sharing options...
donnovan86 Posted July 24 Share Posted July 24 9 minutes ago, martinmomchilov said: My hopes are 50/50. Still better than 0. Leave those scammers without any money. Don't just take this as a lesson.. 2 Link to comment Share on other sites More sharing options...
flavianegara Posted July 24 Share Posted July 24 Is there anyone that had their money refunded via their Bank after this situation? After how many days was the transfer accepted by the scammer? It's very annoying and stressful for the new ones. Can't believe that Fiverr gets so many scammers on it's platform. 2 Link to comment Share on other sites More sharing options...
eshadesignerz Posted July 26 Share Posted July 26 🚨 Scam Alert: Fiverr QR Code Fraud 🚨 Hi everyone, I want to share a recent experience that I hope will help others avoid falling victim to a disturbing scam I encountered on Fiverr. After registering on Fiverr, I received a message from what appeared to be their support team. The message stated that my freelance service was temporarily unable to accept new orders due to a new policy. It instructed me to scan a QR code for verification. The message claimed that scanning the code would restore my service and allow me to see new orders. Unfortunately, after following the instructions and scanning the QR code, money was continuously deducted from my bank account. Despite assurances that a refund would be issued, I have yet to see any reimbursement. Here’s what you need to watch out for: Suspicious Messages: Be cautious of messages that ask you to scan QR codes or provide personal information. Verify Sources: Always confirm with the official support channels if you receive unexpected requests. Report Scams: If you suspect a scam, report it immediately to the platform and your bank. Stay vigilant and protect yourself from these types of fraud. If you’ve encountered a similar situation or have advice, please share in the comments! 2 Link to comment Share on other sites More sharing options...
eshadesignerz Posted July 26 Share Posted July 26 🚨 Scam Alert: Fiverr QR Code Fraud 🚨 Hi everyone, I want to share a recent experience that I hope will help others avoid falling victim to a disturbing scam I encountered on Fiverr. After registering on Fiverr, I received a message from what appeared to be their support team. The message stated that my freelance service was temporarily unable to accept new orders due to a new policy. It instructed me to scan a QR code for verification. The message claimed that scanning the code would restore my service and allow me to see new orders. Unfortunately, after following the instructions and scanning the QR code, money was continuously deducted from my bank account. Despite assurances that a refund would be issued, I have yet to see any reimbursement. Here’s what you need to watch out for: Suspicious Messages: Be cautious of messages that ask you to scan QR codes or provide personal information. Verify Sources: Always confirm with the official support channels if you receive unexpected requests. Report Scams: If you suspect a scam, report it immediately to the platform and your bank. Stay vigilant and protect yourself from these types of fraud. If you’ve encountered a similar situation or have advice, please share in the comments! 3 Link to comment Share on other sites More sharing options...
eshadesignerz Posted July 26 Share Posted July 26 🚨 Scam Alert: Fiverr QR Code Fraud 🚨 Hi everyone, I want to share a recent experience that I hope will help others avoid falling victim to a disturbing scam I encountered on Fiverr. After registering on Fiverr, I received a message from what appeared to be their support team. The message stated that my freelance service was temporarily unable to accept new orders due to a new policy. It instructed me to scan a QR code for verification. The message claimed that scanning the code would restore my service and allow me to see new orders. Unfortunately, after following the instructions and scanning the QR code, money was continuously deducted from my bank account. Despite assurances that a refund would be issued, I have yet to see any reimbursement. Here’s what you need to watch out for: Suspicious Messages: Be cautious of messages that ask you to scan QR codes or provide personal information. Verify Sources: Always confirm with the official support channels if you receive unexpected requests. Report Scams: If you suspect a scam, report it immediately to the platform and your bank. Stay vigilant and protect yourself from these types of fraud. If you’ve encountered a similar situation or have advice, please share in the comments! 3 Link to comment Share on other sites More sharing options...
mitanimation Posted August 21 Share Posted August 21 On 7/23/2024 at 1:01 PM, Lena said: Hello @webotivecloud & @vishalsahu98 Yes, it appears to be a scam. We are aware of the issue and are actively working to resolve it. Please report this user to our Customer Support immediately. Send an email to support@fiverr.com with all the screenshots you have. We strongly recommend not opening suspicious links, QR codes, or files from senders you have not contacted directly. Please be aware that Fiverr will never contact you via inbox to request payments, passwords, or private information. Thank you. As you said, I opened a ticket, it has been the 6th day and I have not been notified of any updates yet. 2 Link to comment Share on other sites More sharing options...
abrarfahim1996 Posted September 6 Share Posted September 6 Buyer asked for my email address Buyer sent me this As a new seller, I am bit confused 16 1 Link to comment Share on other sites More sharing options...
uk1000 Posted September 6 Share Posted September 6 (edited) It's a scam message from someone trying to get your details and then probably try to scam you by taking money out of your account if you followed their later instructions. Since you've already reported the message I assume you already suspected it was a scam message. Since it's already been reported there's no more you need to do (unless you want to report it to CS at the help desk). It might or might not affect your response rate if you haven't replied. Edited September 6 by uk1000 19 2 1 Link to comment Share on other sites More sharing options...
tareque_graphic Posted September 11 Share Posted September 11 Sometime ask some buyer for email but I didn't share it. Really some buyer won't understand Fiverr system and my one ask for download system in Fiverr. If Fiverr allowed a verify email, I think it's not bad. 11 Link to comment Share on other sites More sharing options...
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