dream_dazzle Posted September 12, 2023 Share Posted September 12, 2023 My Payoneer account was blocked with a pending payment from Fiver, please would this payment be refunded to me? Please I need your assistance on what to do 16 4 2 Link to comment Share on other sites More sharing options...
0 hayat_dev Posted September 12, 2023 Share Posted September 12, 2023 contact payooner customer support 17 1 Link to comment Share on other sites More sharing options...
0 larasoft33 Posted September 12, 2023 Share Posted September 12, 2023 In this forum, we all are sellers. So, we can't solve this problem. You have to submit a ticket to the help center. 16 Link to comment Share on other sites More sharing options...
0 atulcodex Posted September 12, 2023 Share Posted September 12, 2023 32 minutes ago, hayat_dev said: contact payooner customer support Yes as soon as possible 16 Link to comment Share on other sites More sharing options...
0 rawque_gulia Posted September 12, 2023 Share Posted September 12, 2023 26 minutes ago, dream_dazzle said: would this payment be refunded to me? It is uncertain who will refund your money but don't worry, you will definitely get your money back. No company in the world can take away your hard-earned money from you. As per Payoneer terms:- "If the account is blocked, the pending payment will be canceled and refunded to the original funding source." So I would personally recommend writing tickets to both Fiverr and Payoneer customer support to get this resolved as soon as possible. 17 Link to comment Share on other sites More sharing options...
0 dream_dazzle Posted September 12, 2023 Author Share Posted September 12, 2023 I sent a message to Payoneer account but they called do not unblock my account and not show live chat.Now what Iwill do 15 3 Link to comment Share on other sites More sharing options...
0 larasoft33 Posted September 12, 2023 Share Posted September 12, 2023 Contract to Fiverr customer support. 16 1 Link to comment Share on other sites More sharing options...
0 davethetechie19 Posted October 11, 2023 Share Posted October 11, 2023 Have you been refunded? I have the same issue. 9 1 Link to comment Share on other sites More sharing options...
0 carrotymusic Posted October 11, 2023 Share Posted October 11, 2023 On 9/12/2023 at 4:41 PM, dream_dazzle said: I sent a message to Payoneer account but they called do not unblock my account and not show live chat.Now what Iwill do It is impossible for a Payoneer account to be blocked for no reason 😞 Maybe you have tasks in the "verification center" on Payoneer that you need to complete?? For example, confirm your documents and address? Check it out 🙂 9 Link to comment Share on other sites More sharing options...
0 shahidfreelanc Posted October 11, 2023 Share Posted October 11, 2023 1 hour ago, carrotymusic said: It is impossible for a Payoneer account to be blocked for no reason 😞 Maybe you have tasks in the "verification center" on Payoneer that you need to complete?? For example, confirm your documents and address? Check it out 🙂 I think the address verification information was wrong. 9 Link to comment Share on other sites More sharing options...
0 shahidfreelanc Posted October 11, 2023 Share Posted October 11, 2023 On 9/12/2023 at 7:49 PM, dream_dazzle said: My Payoneer account was blocked with a pending payment from Fiver, please would this payment be refunded to me? Please I need your assistance on what to do I think the address verification information was wrong. Don't worry your payment will be refunded, but you have to safe your Fiverr account. 9 Link to comment Share on other sites More sharing options...
0 dev_naymul247 Posted October 11, 2023 Share Posted October 11, 2023 On 9/12/2023 at 7:53 PM, hayat_dev said: contact payooner customer support Actually Right 11 Link to comment Share on other sites More sharing options...
0 donnovan86 Posted October 11, 2023 Share Posted October 11, 2023 On 9/12/2023 at 5:33 PM, rawque_gulia said: No company in the world can take away your hard-earned money from you. True but if the OP doesn't have Paypal in their country and Payoneer was the only way to withdraw, then sending the money back to Fiverr won't really help. 8 Link to comment Share on other sites More sharing options...
0 habibur_pro24 Posted October 11, 2023 Share Posted October 11, 2023 contact Payoneer contact support and solved your problem 6 Link to comment Share on other sites More sharing options...
0 kawsar_log Posted October 11, 2023 Share Posted October 11, 2023 Did you contact Payoneer Support? Please Let Us know The update too that May can help future Visitors! 9 Link to comment Share on other sites More sharing options...
0 creativemuzamil Posted October 11, 2023 Share Posted October 11, 2023 Go to google.com and find the link of payoneer live chat or call on their helpline number. they will solve the issue immediately. 5 Link to comment Share on other sites More sharing options...
0 devs_09 Posted October 12, 2023 Share Posted October 12, 2023 15 hours ago, shahidfreelanc said: I think the address verification information was wrong. Don't worry your payment will be refunded, but you have to safe your Fiverr account. I have the same problem, but i want to know if they're truly going to refund it 4 Link to comment Share on other sites More sharing options...
0 devs_09 Posted October 12, 2023 Share Posted October 12, 2023 9 hours ago, creativemuzamil said: Go to google.com and find the link of payoneer live chat or call on their helpline number. they will solve the issue immediately. That doesn't work, It's bot that'll be replying to those chats 5 Link to comment Share on other sites More sharing options...
0 devs_09 Posted October 12, 2023 Share Posted October 12, 2023 12 hours ago, donnovan86 said: True but if the OP doesn't have Paypal in their country and Payoneer was the only way to withdraw, then sending the money back to Fiverr won't really help. What do you think they're going to do with the pending transaction that's still in the blocked account, are they going to step on it forever? 4 Link to comment Share on other sites More sharing options...
0 donnovan86 Posted October 12, 2023 Share Posted October 12, 2023 1 hour ago, devs_09 said: I have the same problem, but i want to know if they're truly going to refund it Even if Payoneer refunds it, you need PayPal to withdraw the money when they come back to Fiverr. And in some regions like Pakistan or other countries there's no support for PayPal. 58 minutes ago, devs_09 said: What do you think they're going to do with the pending transaction that's still in the blocked account, are they going to step on it forever? They refund it back to Fiverr. But that means, as I said, you need another withdrawal method that's working. 4 Link to comment Share on other sites More sharing options...
0 creativemuzamil Posted October 12, 2023 Share Posted October 12, 2023 6 hours ago, devs_09 said: That doesn't work, It's bot that'll be replying to those chats No that's not bot I've chat with the live person many time. maybe it changed now. 4 Link to comment Share on other sites More sharing options...
0 shahidfreelanc Posted October 12, 2023 Share Posted October 12, 2023 7 hours ago, devs_09 said: I have the same problem, but i want to know if they're truly going to refund it Yes for sure 5 Link to comment Share on other sites More sharing options...
0 uchchash346 Posted October 12, 2023 Share Posted October 12, 2023 Contact Customer Support of Payooneer. 4 Link to comment Share on other sites More sharing options...
0 adnan_alnur Posted October 12, 2023 Share Posted October 12, 2023 contact with customer support 3 Link to comment Share on other sites More sharing options...
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dream_dazzle
My Payoneer account was blocked with a pending payment from Fiver, please would this payment be refunded to me?
Please I need your assistance on what to do
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