My inbox response time is N/A

[happywithai]

Hello guys.

I've been 2 years in Fiverr and I worked in many projects.

I was keeping all scores 100%, but inbox response time was suddenly down to N/A.

What does this mean and how it could happen?

What should I do next?

[xotatech]

Did you contact with the fiverr support?

[ethanmax24]

Contact Fiver Support? You have the best solution to this problem.

[itspriti]

If you haven't received or responded to any new messages in the last 60 days, then your inbox response rate may show N/A. 

[amena_keya]

The "N/A" status for inbox response time means that there is no data available or recorded for your response time. To address this issue, you can contact Fiverr support and inquire about the sudden change in your inbox response time status and seek guidance on how to resolve it.

[venonusa]

1 hour ago, happywithai said:

Hello guys.

I've been 2 years in Fiverr and I worked in many projects.

I was keeping all scores 100%, but inbox response time was suddenly down to N/A.

What does this mean and how it could happen?

What should I do next?

maybe you are not receiving messages and for this reason the statistics cannot be updated. anyway, it's something you don't need to worry, that data will update as soon as you receive some more messages. 

[muniamun33]

 

I don't understand what to do. please help!