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Check this list of errors on my account and tell me what you think!
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Picking the Right Freelancers: Analyzing Seller Levels
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- buyer tips
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Question
ncrypto
Let me start by saying that all the issues below happen from time to time. When the account is working normally - almost daily i get loads of messages and a good amount of orders.
This is what happens when the plug is pulled off:
- Recently am unable to view list of cancelled orders, when i click it from phone app i get "Earnings page"
- Before the above happens, i had some orders that are labeled "complete" also showing as cancelled orders, with counter of cancelled showing ZERO
- App shows more cancelled orders than when viewed on desktop, lists dont match up!
- 2 Cancelled orders kept showing for over 3-4 months ( example 2 orders cancelled on December 2022 kept showing until last week or so, thats way over 60 days!
- Repeated buyers counter takes a nose dive with all related data once i pass 95%, later same day i find it showing 91% with same number of buyers, same earnings and sometimes less!
- Promoted gigs working for a couple of weeks, then disabled for being (unqualified) then back on again!
- Payouts have to wait 14 days without option of quick payout even though orders have 5 star ratings and from repeated buyers
- I passed all top rated seller requirments a year ago and am ok with being skipped over each month!
- A level 2 seller and dont have a single working perk or any benefit of being 100% on time with 5 star ratings and all..
(each point is backed by a screenshot)
I am not ok with having completed orders showing as cancelled, all perks not available like waiting 14 days for a payout and the fact that for the past 2 weeks only 2 clicks on my profile!
Not ok with no access to my cancelled orders from app
All this while delivering orders with 5 star ratings and mostly repeated buyers! No private feedback can do all this!!!
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