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ncrypto

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Everything posted by ncrypto

  1. I will stick with this answer to boost my morals. Have a great day
  2. This is the list of cancelled orders from Fiverr app (which i no longer have access to) now just redirects me to "Earnings" page when i try checking it. Compare it with the actual correct list of cancelled orders taken from website desktop browser So what is this? Someone give me a proper explanation to all this!
  3. Since am currently limited to a couple of replys per day on the forum until i advance further, thank you all for helping out i greatly appreciate it. @donnovan86 i like how you chose to answer the points i already said am ok with and leaving out the important ones 👌 I clarified that my ratings were always 5 stars and not possible for a single private feedback (if thats the case) to do such effect! I also had early payout working fine at the time. Anyway...can someone please explain to me those two issues clarified in screenshots! How can one go from over 4k impressions and 86 clicks per week to not a single or one click over a period of 7 days? I have the next 7 days showing 2 clicks btw 💪 Also the stats of repeated buyers, i dont know what startegy is used to calculate repeated buyers but it should not keep changing "per day" in the way shown in photos below.. Example below: on 22 Jan 2023 starts with 97% - 13 buyers and related earnings and stats and ends with 11 buyers..earnings same! Another set on 29 Jan 2023 showing 96% - 10 buyers but different lower stats Finally up till today's date one on 12 March followed by 19th and finally on 26th today. I gave this much time cause it has a great impact on how your gigs and profile shows to buyers in case you dont know! There is no way those results are based on a certain calculation strategy, at times you get same number of buyers with same earnings, other times less buyers and more earnings or the exact opposite! Whatever this is its certainly not fair to go for over 2 weeks without a single message or inquiry from potential buyer, no new orders and as if you do not exist!
  4. Let me start by saying that all the issues below happen from time to time. When the account is working normally - almost daily i get loads of messages and a good amount of orders. This is what happens when the plug is pulled off: - Recently am unable to view list of cancelled orders, when i click it from phone app i get "Earnings page" - Before the above happens, i had some orders that are labeled "complete" also showing as cancelled orders, with counter of cancelled showing ZERO - App shows more cancelled orders than when viewed on desktop, lists dont match up! - 2 Cancelled orders kept showing for over 3-4 months ( example 2 orders cancelled on December 2022 kept showing until last week or so, thats way over 60 days! - Repeated buyers counter takes a nose dive with all related data once i pass 95%, later same day i find it showing 91% with same number of buyers, same earnings and sometimes less! - Promoted gigs working for a couple of weeks, then disabled for being (unqualified) then back on again! - Payouts have to wait 14 days without option of quick payout even though orders have 5 star ratings and from repeated buyers - I passed all top rated seller requirments a year ago and am ok with being skipped over each month! - A level 2 seller and dont have a single working perk or any benefit of being 100% on time with 5 star ratings and all.. (each point is backed by a screenshot) I am not ok with having completed orders showing as cancelled, all perks not available like waiting 14 days for a payout and the fact that for the past 2 weeks only 2 clicks on my profile! Not ok with no access to my cancelled orders from app All this while delivering orders with 5 star ratings and mostly repeated buyers! No private feedback can do all this!!!
  5. Its not much of a surprise to me actually. I wrote before to support complaining of the following below..and now all supported with screenshots. - Recently am unable to view list of cancelled orders, when i click it from phone app i get "Earnings page" - Before the above happens, i had orders that were labeled complete also showing as cancelled orders, with counter of cancelled showing zero - App shows more cancelled orders than when viewed on desktop, lists dont match up! - Orders that were cancelled kept showing for over 3-4 months ( example 2 orders cancelled on December 2022 kept showing until last week or so, thats way over 60 days! - Repeated buyers counter takes a nose dive with all related data once i pass 95% - Promoted gigs working for a couple of weeks, then disabled for being (unqualified) then back on again! - Payouts have to wait 14 days without option of quick payout even though orders have 5 star ratings and from repeated buyers - I passed all top rated seller requirments a year ago and am ok with being skipped over each month! - When account is working fine i get flooded with messages, delivering orders each day and have all 100% and 5 stars, otherwise weeks go by with 2 clicks like analytics for the past 2 weeks - A level 2 seller and dont have a single working perk or any benefit of being 100% on time with 5 star ratings and all.. I will write a new thread and backup each point with a screenshot to better present this entire case! All this goes way beyond being a glitch..
  6. Can i trouble a few more to confirm the same, so i know its just me with this glitch
  7. Using fiverr phone app? When you click on cancelled orders it opens the cancelled orders page and you are able to see all history of cancelled orders? Cause i get a totally different page which is why i am asking!
  8. Hi all, I need some confirmation on this issue please. While using Fiverr phone app and click on "Cancelled orders" can you state which page that opens? Does it open the Cancelled orders page and you are able to view history?
  9. After you edited them perhaps! When you are in my shoes going from making a fair profit to barely making any amound you might understand how it feels
  10. We love you too, your sarcasm is not welcomed nor appreciated. Please refrain from commenting again while i try to understand what is going on!
  11. Well of course when one used to make a few thousands of dollars with help of promoted gigs will differ than making a few hundred without such perk! it doesnt mean i also have to wait for 14 days to withdraw! why removing the early payout as well?! Another couple of points.. Last week i got notice of a cancelled order that was placed in MAY! It made my order completion go from 100% to 90%, is this all normal? Having an order cancelled 5 months later and affecting rating by 10% ? Repeated Buyers Badge, The counter stopped at 94% with 10 buyers, yet several orders were placed all from repeat buyers and only the (repeat buyers %) and (earnings %) that change the rest is the same.
  12. My performance is the same. Two of my gigs used to be Fiverr's Choice numeorus times. Nothing in my account nor my performance changed negatively to have such impact. I no longer care about being top rated or not, am upset cause all other perks vanished as well for no reason!
  13. Hello all, Why are the guys at Fiverr all of a sudden decided to sell out their loyal assets which is us SELLERS! As of last june i should have been promoted to top rated seller, i meet all requirments and more. Instead here is what am facing now - early payout removed - all promoted gigs which been on for past 2 years are suddenly ineligible - advace pay which i used a couple of times and each paid back within same month now removed - buyer briefs not a single notification for the past 3 months, not one! Why? Is this the thank you i get for the hard work done This is very disappointing to say the least.
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