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On new order page, how do I withdraw an offer I sent on it?


misscrystal
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I have an order in progress.   I sent an offer for an extra on it.

 

I want to deliver the order and withdraw the offer I sent for the extra but there seems to be no way to do it.  And there is a little note on the offer saying "please wait for xyz to accept the offer".    

How do I withdraw the offer?  The client does not seem to want it.

EDIT:

My client accepted the offer but I would  not have known that if I hadn't refreshed the order page.   But if anyone knows the answer to how to withdraw an offer on the order page please let me know.

Edited by misscrystal
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On 12/21/2021 at 8:38 PM, misscrystal said:

But if anyone knows the answer to how to withdraw an offer on the order page please let me know.

In similar situation, I found 'Withdraw Offer' button, which is not there when I initially send the offer. It appear after some time (I don't know exact time).

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You have to go your order page, then click on the order that you would like to cancel.

  • Go to the small blue box on the top right, under order titles.
  • click resolution center link >ask the seller to cancel the order.
  • Write the reason for your cancelation, click continue.
  • Choose one of the reasons from the list > continue
  • Explain the reason to submit the request > click send.
  • Your seller will have 48 hours to reply to you. If the seller fails to accept or decline the request, the order will be automatically cancelled after 2 days
Edited by saberah30096
didnt put bullet point by mistake
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