Deduction of "Cancelled Payment Refunded to Buyer" on the Earnings tab

[cc_animation]

I recently had an order cancelled and when I checked my Earnings tab, I noticed the order amount (minus 20%) was listed there, in red and with a "-" in front (deduction).  But I thought the Earnings tab only displayed earnings from completed orders? Since the order was never completed, Fiverr never gave me the money, so the cancelled order shouldn't be listed in MY Earnings. I don't think the amount was deducted from my (cleared) balance, but it does show up in the list. Is it just an administrative thing or was it actually deducted from my earnings? Perhaps someone could clarify this for me, thanks.

Edited September 20, 2021 by cc_animation

[rachelbostwick]

Oh, administrative only. It balances out a thing where the revenue from an order shows up in the list as well, even though you haven't finished it yet. If you had actually earned the money it would show up again as pending clearance, and then again as cleared. You're good. Nothing to worry about there.

Edited September 21, 2021 by rachelbostwick

[cc_animation]

Thanks!