mariowalker96 Posted August 27, 2021 Share Posted August 27, 2021 Give me an example as a client on when a seller gave you great customer service. I'm talking so great that you became he or she reoccurring client. 4 Link to comment Share on other sites More sharing options...
moikchap Posted August 27, 2021 Share Posted August 27, 2021 When I check my dashboard, there are 16 sellers I've used 5 or more times. Some of them are fast. Some of them are creative. Some give a lot of quality and polish for the price. For a few of them, they may have sent me early drafts or asked some questions as they went, as if they were doing milestones. For many of them though, the interactions from their side were basically just "yes, I can do that" at the start and then "here you go" at the end. The one thing consistent between them all is that they reliably delivered what I asked for. Whenever I stop using a seller, even those who were in that set of 16 sellers, it's because what they delivered did not match the details I provided. 5 Link to comment Share on other sites More sharing options...
jonbaas Posted August 27, 2021 Share Posted August 27, 2021 2 hours ago, mariowalker96 said: Give me an example as a client on when a seller gave you great customer service. I'm talking so great that you became he or she reoccurring client. I have worked with many "so great" recurring clients. My favorite "experience" is when they hire me again. 😉 6 Link to comment Share on other sites More sharing options...
sajjad957 Posted August 27, 2021 Share Posted August 27, 2021 9 hours ago, moikchap said: When I check my dashboard, there are 16 sellers I've used 5 or more times. Some of them are fast. Some of them are creative. Some give a lot of quality and polish for the price. For a few of them, they may have sent me early drafts or asked some questions as they went, as if they were doing milestones. For many of them though, the interactions from their side were basically just "yes, I can do that" at the start and then "here you go" at the end. The one thing consistent between them all is that they reliably delivered what I asked for. Whenever I stop using a seller, even those who were in that set of 16 sellers, it's because what they delivered did not match the details I provided. Thanks for sharing your experience. 1 Link to comment Share on other sites More sharing options...
olyasr Posted August 29, 2021 Share Posted August 29, 2021 I am a seller here, but have buyer experience as well - almost all sellers was cool. They replied pretty fast, delivered on time and the quality of work was the best. If the result is great and the work was delivered on time, I don't care how people communicate, or anything like that. I will definitely left 5 start and probably add some tips Link to comment Share on other sites More sharing options...
newsmike Posted August 29, 2021 Share Posted August 29, 2021 1 hour ago, olyasr said: I don't care how people communicate, or anything like that Just the spirit we need for a professional freelancing site. 1 Link to comment Share on other sites More sharing options...
rachelbostwick Posted August 30, 2021 Share Posted August 30, 2021 2 hours ago, newsmike said: Just the spirit we need for a professional freelancing site. Oh, it's like the quote by Neil Gaiman which I often use to comfort myself about my somewhat mediocre skills 😄 “You get work however you get work, but people keep working in a freelance world (and more and more of todays world is freelance), because their work is good, because they are easy to get along with and because they deliver the work on time. And you don’t even need all three! Two out of three is fine. People will tolerate how unpleasant you are if your work is good and you deliver it on time. People will forgive the lateness of your work if it is good and they like you. And you don’t have to be as good as everyone else if you’re on time and it’s always a pleasure to hear from you.” ― Neil Gaiman 1 Link to comment Share on other sites More sharing options...
newsmike Posted August 30, 2021 Share Posted August 30, 2021 (edited) 1 hour ago, rachelbostwick said: Oh, it's like the quote by Neil Gaiman which I often use to comfort myself about my somewhat mediocre skills 😄 “You get work however you get work, but people keep working in a freelance world (and more and more of todays world is freelance), because their work is good, because they are easy to get along with and because they deliver the work on time. And you don’t even need all three! Two out of three is fine. People will tolerate how unpleasant you are if your work is good and you deliver it on time. People will forgive the lateness of your work if it is good and they like you. And you don’t have to be as good as everyone else if you’re on time and it’s always a pleasure to hear from you.” ― Neil Gaiman Reminded me of this: Edited August 30, 2021 by newsmike 3 Link to comment Share on other sites More sharing options...
rachelbostwick Posted August 30, 2021 Share Posted August 30, 2021 Very similar concept 13 minutes ago, newsmike said: Remoided me of this: Very similar concept now that you mention it 😆 1 Link to comment Share on other sites More sharing options...
olyasr Posted August 30, 2021 Share Posted August 30, 2021 10 hours ago, newsmike said: Reminded me of this: OMG! I need to show this picture to some buyers, who request to give them "The best price"! 1 Link to comment Share on other sites More sharing options...
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