Inbox Response rate

[mohammad7272]

Hi i am a new seller in fiver recently my inbox response rate is down 50% without any reason how can i improve this ???

[coderboss]

1 minute ago, mohammad7272 said:

Hi i am a new seller in fiver recently my inbox response rate is down 50% without any reason how can i improve this ???

Please check your message box maybe your didn't reply message from spam box or other extra boxs.

[developerhazrat]

You will always respond to the buyer and try to reply as soon as you receive your order

[mohammad7272]

3 minutes ago, developerhazrat said:

You will always respond to the buyer and try to reply as soon as you receive your order

But i did not get any message from buyer without any reason it happend 

[vickiespencer]

5 hours ago, mohammad7272 said:

But i did not get any message from buyer without any reason it happend 

Sometimes you get spam that Fiverr has removed before you opened your messages for the day. If you have honestly replied to every message you can contact CS at suppotr@fiverr.com and get your stats repaired. 

[rabiul2222]

@mohammad7272 reply to new messages within 24 hours to improve your inbox response rate.

[khalifacyrusuk]

Some useful information on how response rate works:

Response rate is the average time it takes you to respond to FIRST messages from people (on mobile app you get a notification saying "...has started a conversation..."). This will also be indicated by a black clock emoticon by the message (with it turning red when you haven't replied for nearly 24 hours). You should reply to these messages immediately. 

After you've responded for the first time, you can then relax a bit - your messages thereafter will not contribute to your response time (note that the black clock may persist for a while, it doesn't go immediately). 

Therefore, reply to first messages a bit quicker!

[mohammad7272]

36 minutes ago, khalifacyrusuk said:

Some useful information on how response rate works:

Response rate is the average time it takes you to respond to FIRST messages from people (on mobile app you get a notification saying "...has started a conversation..."). This will also be indicated by a black clock emoticon by the message (with it turning red when you haven't replied for nearly 24 hours). You should reply to these messages immediately. 

After you've responded for the first time, you can then relax a bit - your messages thereafter will not contribute to your response time (note that the black clock may persist for a while, it doesn't go immediately). 

Therefore, reply to first messages a bit quicker!

Thank you for your kind information

[mohammad7272]

2 hours ago, rabiul2222 said:

@mohammad7272 reply to new messages within 24 hours to improve your inbox response rate.

thanks

[mahmud_nabi]

Reply to your buyer massages within an hour to improve your inbox response rate.

[jessicaa_pro]

Reply to your buyer massages fast. 

[geeks_lab]

I'm facing same problems. Now response time 3 hours 😌😌

[aliyagez]

Reply to your buyer massages fast and reply to new messages within 24 hours to improve your inbox response rate.

[Guest mithila_designz]

Always try fast response to buyer in 1st hour. then improve your response time