Order completed, buyer wants revision

[nicolebell]

Hey,

My first order automatically completed after 3 days today. The customer is now requested a slight adjusted to the work but the order has already completed. Is there a way I can give them another revision?

Has anyone else had this problem and if so, how did you handle it?

Thanks,
Nicole

[valon_art]

Hey!
If it is ok for you to fix the work for your client without further cost than you can do it through your inbox. The “normal” message box (not the ordering page).

[graphicsdepot]

I agree with Valon Art you can make the revisions and post the files in the chat log.

[mehedihassan9]

if it’s slight change, you can do it for free to get a good review and good relationship with the buyer to get the next project.

[english_voice]

If it genuinely is a ‘slight’ adjustment, then the pragmatic approach would be to do the work and send it as a message attachment… as others have said. You’re a new seller, get that first good review, etc.

However, just be wary that some bad buyers will come back time and time again requesting revisions - often trying to get completely new work completed as a revision, as they know most new sellers are terrified of a bad review or ignorant about their rights on Fiverr.

Hopefully this is a genuine buyer and you’ll be fine. But should they show any sign of trying to exploit you - you have to slam them down straight away and say no.

[nicolebell]

If it genuinely is a ‘slight’ adjustment, then the pragmatic approach would be to do the work and send it as a message attachment… as others have said. You’re a new seller, get that first good review, etc.

However, just be wary that some bad buyers will come back time and time again requesting revisions - often trying to get completely new work completed as a revision, as they know most new sellers are terrified of a bad review or ignorant about their rights on Fiverr.

Hopefully this is a genuine buyer and you’ll be fine. But should they show any sign of trying to exploit you - you have to slam them down straight away and say no.

Thanks for the advice everyone!

[graphicsdepot]

Sure you can revise the project and simply post the files in the chat log.