leannemunro Posted June 6, 2020 Share Posted June 6, 2020 Hi, I needed to take some time off Fiverr to complete my studies so I’ve been away for about 9 months. I’m back now and I’ve unpaused my gig but I’ve had no messages or sales. Before, I could get between 1-3 per day. I kinda expected this to happen as I needed to be very active on here to get buyers/sales. I know it will probably take some time to get back to where I was but I’m worried that something might be wrong:I can’t find my gig when I search for any/all of my key words. I can’t even find my user profile when I search my username. I’ve tried on a different browser, not logged in.Any ideas?Also - have I missed much since I’ve been gone? 😃 Link to comment Share on other sites More sharing options...
eoinfinnegan Posted June 6, 2020 Share Posted June 6, 2020 I cant find your profile either.Contact Support to see what’s happening. Link to comment Share on other sites More sharing options...
vickiespencer Posted June 6, 2020 Share Posted June 6, 2020 I cant find your profile either.Contact Support to see what’s happening.I cant find your profile either.I found her profile. :thinking: Link to comment Share on other sites More sharing options...
eoinfinnegan Posted June 6, 2020 Share Posted June 6, 2020 I cant find your profile either.I found her profile. :thinking:In search? By searching her name and clicking “find usernames” Link to comment Share on other sites More sharing options...
vickiespencer Posted June 6, 2020 Share Posted June 6, 2020 I pasted her name in the search bar after Fiverr.com, so that would be different. I will go take a peek and use your method, Eoin.Edit: Nope, I did not find it either. But I could find yours, Eoin. 😉 Link to comment Share on other sites More sharing options...
eoinfinnegan Posted June 6, 2020 Share Posted June 6, 2020 I pasted her name in the search bar after Fiverr.com, so that would be different. I will go take a peek and use your method, Eoin.Edit: Nope, I did not find it either. But I could find yours, Eoin. 😉The profile is active but if the user doesn’t show up with the username search, it means they are not a seller. This would mean the gigs are not showing in search either. If you edited your gigs recently they may be in the queue to be approved but I suggest contacting support anyway, just to be sure. Link to comment Share on other sites More sharing options...
leannemunro Posted June 7, 2020 Author Share Posted June 7, 2020 Thank you for checking folks! I’ll contact support. 🙂Edit: Oh! I seem to be showing up now! I checked about an hour ago and there was still nothing but thought I’d double check before emailing Customer Support. Link to comment Share on other sites More sharing options...
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