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Issue: Offering services that are not allowed


design_jenny

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Posted

I am a graphics designer. Immediately after creating a gig to design business cards, I got a warning that says my account was flagged for offering services that are not allowed in Fiverr marketplace.
I really can’t figure out what I might have done wrong.

In the description of the gig, I typed in a link to my other gig. Could this be the problem?

I am careful about repeating the same mistake which could lead to a ban.

Posted

Hello, while it might be the link, without seeing the gig it’s not possible to tell you what the problem was.

The GIG was immediately deleted by Fiverr, so there is no way to review it manually

  • 1 year later...
Guest jakesen252
Posted

Same problem of me, They say (Issue: Offering services that are not allowed) and dined my all gigs,
(Your account was flagged for offering services that are not allowed in our marketplace.
Fiverr allows sellers to create Gigs and offer professional services. However, sellers are required to be aware of our Terms of Service, guidelines, and which services are not allowed on our platform. Additionally, sellers must adhere to all third party Terms of Service.

This is your second warning and therefore your account is currently restricted and under review by our Trust and Safety team.
During the period of the review, you will be able to complete your active orders. However, you cannot place or receive new orders and you cannot communicate with users, other than your buyers/sellers within an active order. Our team will keep you posted with any update.)
Help me to leave this problem

Posted

Same problem of me, They say (Issue: Offering services that are not allowed) and dined my all gigs,

(Your account was flagged for offering services that are not allowed in our marketplace.

Fiverr allows sellers to create Gigs and offer professional services. However, sellers are required to be aware of our Terms of Service, guidelines, and which services are not allowed on our platform. Additionally, sellers must adhere to all third party Terms of Service.

This is your second warning and therefore your account is currently restricted and under review by our Trust and Safety team.

During the period of the review, you will be able to complete your active orders. However, you cannot place or receive new orders and you cannot communicate with users, other than your buyers/sellers within an active order. Our team will keep you posted with any update.)

Help me to leave this problem

What was your gig offering?

Guest jakesen252
Posted

What was your gig offering?

1 I will be grow up twitter, Instagram,facebook 500 followers

2 I will do amazing video editing

3 I will add motion effect on you still pictures

$ I will be able to edit your gaming videos

Guest jakesen252
Posted

I have 4 orders on these gig. I do not understand what to do

Posted

1 I will be grow up twitter, Instagram,facebook 500 followers

2 I will do amazing video editing

3 I will add motion effect on you still pictures

$ I will be able to edit your gaming videos

the first one is not allowed. paypal banned selling social media services and don’t allow it so that will fall under breaching third parties’ terms of service

Guest jakesen252
Posted

the first one is not allowed. paypal banned selling social media services and don’t allow it so that will fall under breaching third parties’ terms of service

oh i see,plz Help me to leave this problem

Guest lloydsolutions
Posted

oh i see,plz Help me to leave this problem

Help me to leave this problem

Nobody on the forum can help you with this. You will have to wait until you hear from Customer Support.

Check this out:

  • 5 months later...
Posted

I have the same problem
I had just deactivated my old account because I wasn’t getting enough orders then I made a new account with a different email
this time I uploaded videos but with the same pics i had on my old account
So I also received a Waring twice on two of my gig and they didn’t got active
this time I made a gig about creating YouTube thumbnail and I used 2 of my old pictures and I was flagged could the reason be using old pics?or i had used liked to my flickr account to show some samples to the buyers but have of the community is using that
another thing i deleted my gigs on my old account before deactivating it
I don’t want to help banned
need help here

Posted

the first one is not allowed. paypal banned selling social media services and don’t allow it so that will fall under breaching third parties’ terms of service

Really is that breach of TOS?

Just see here, tons of gigs are there similar to this. Many of them are level 1, level 2, top rated and pro seller. Please don’t tell me that, Fiverr CS did not see any of theme. It’s a simple search of “grow social media follower”.

I am getting really confused about what TOS is for and what not!

Posted

i just did that thing where i read a six month old post without realising, and it looks like the OP has solved their issue

anyway, as far as i know, if you want to deactivate your old account and start a new one, you have to ask fiverrs permission first, via CS. i guess they do this to try to avoid freud, to prevent users doing it so that they can contact other users that have blocked them, or to avoid bad reviews, that sort of thing. that could be why you got the warning, because they noticed you were using the same images. unless there was something else wrong with your gigs. hard to know without the deets

Guest dntkachairing
Posted

I had a same problem
My gig: Promote course to social media ( shoutout)
After getting 30 orders for 2 months. My account get restricted , saying gig not allow on Fiverr

Going to be a L1 this 15 JUNE

Posted

see, what fiverr could do is number the paragraphs of TOS, and then point you to the number of the part that you supposedly breached. then maybe we’d all be on the same page…

Posted

i just did that thing where i read a six month old post without realising, and it looks like the OP has solved their issue

anyway, as far as i know, if you want to deactivate your old account and start a new one, you have to ask fiverrs permission first, via CS. i guess they do this to try to avoid freud, to prevent users doing it so that they can contact other users that have blocked them, or to avoid bad reviews, that sort of thing. that could be why you got the warning, because they noticed you were using the same images. unless there was something else wrong with your gigs. hard to know without the deets

Thanks for the help

I think I should try talking to the costumer service

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