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User May Not be Contacted Directly

Guest lstumpdesign

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Guest lstumpdesign

I got a message today but when I click on it, an orange banner runs along the top of the page that says: "For privacy reasons, this user may not be contacted directly."

I cannot view the message in Fiverr, but I can see the full message in my email. There doesn’t seem to be anything that violates the TOS, so I don’t know why this message can is not viewable. Also, I can view all my previous messages just fine.

Does anyone know why this is happening and if I can get in contact with the potential buyer?

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