gina_riley2 Posted September 16, 2017 Posted September 16, 2017 Inbox conversation starts in a friendly way:Seller: Thank you for the tipBuyer: You’re welcomeSeller: I really appreciate itBuyer: Of courseSeller: Until next timeBuyer: K. See you thenSeller: I can’t waitBuyer: Me neitherSeller: Have a great day.Buyer: You tooSeller: Appreciate it if you let me have the last word for my response rateBuyer: Oh, OkaySeller: Please no more response. Take care.Buyer: You tooSeller: Stop responding, pleaseBuyer: Oops, sorry!Seller: Oh, for goodness, stop respondingBuyer: You don’t have to be so rudeSeller: You’re right, sorry. I had a stressful day. Please stop respondingBuyer: No problem. I understandSeller: What freaking part of “Stop responding” do you not understandBuyer: What is your problemSeller: Ahhhhhh!Buyer: Are you having a breakdown of some sort. Can I helpSeller: Stop respondingBuyer: I don’t understandSeller: You’re a seller too, aren’t you?Buyer: Yup, gotta keep my response rate upSeller: I knew it.Buyer: Ha, you stop respondingSeller: I could do this foreverBuyer: Me too24 hours later (conversation turn hostile):Seller: Bite meBuyer: You first.Seriously, what’s the deal with response rates? I’ve been buying tons of gigs/articles lately and curious if it does or does not affect sellers . . . . .
matevzs1 Posted September 16, 2017 Posted September 16, 2017 Heh, response rate has nothing to do with last word. 😉It’s just important that you answer the first time someone contact you as fast as possible. 🙂 Then, your conversation doesn’t have anything else to do with response rate. 🙂
photoswatch Posted September 21, 2017 Posted September 21, 2017 I thought this way too and always tried have the last work until this happened to me (the whole back and forth thing). Response rate is dictated by your first response within a conversation. I would think if the conversation picks up again a few days later you would need to respond quickly to keep the response rate up. @matevzs1 matevzs1 is correct 😀
misscrystal Posted September 21, 2017 Posted September 21, 2017 Hi Gina, as long as the seller responds to the first new message then their response rate is ok. They don’t need to respond again.
psychicbunny Posted September 21, 2017 Posted September 21, 2017 I get so many messages from indian sellers trying to sell me stuff that I honestly never read my messages anymore.The only ones I typically respond to are order updates, that’s really it
emgarry Posted May 24, 2018 Posted May 24, 2018 This is great to read. I always thought I’d have to have the last word to keep my response up and I was just checking on her what the general opinion was!
brejay Posted May 24, 2018 Posted May 24, 2018 Ha ha ha! This is hilarious! I have definitely done this before.I have been here three years and never knew it only had to do with the first response. Wow, so many things make sense now…
sjorscrusius Posted May 24, 2018 Posted May 24, 2018 I’m still amazed how often I see assumptions being made on the forum on things which are so easy to find in the Seller Help Center:from: https://sellers.fiverr.com/en/article/everything-you-need-to-know-about-response-time-rateHow Does It Work?The Response Rate Indicator tracks a seller’s first response to a new request. While it is important to continue responding to buyers until a conversation has concluded, those later messages are not a factor in the overall Response Rate.The Response Rate Indicator factors only the last 60 days of seller activity, so sellers always have the option of improving their performance over time and will not experience long-term consequences for poor Responsiveness.
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