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Lena

Fiverr Staff
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Everything posted by Lena

  1. Hey @neha_ali_khan There could be various reasons as to why that happened. Please reach out to our Customer Support by sending an email to support@fiverr.com. They will be more than happy to help you. Thanks.
  2. Hey @sabitunnahar Before withdrawal, please check the Available payment methods supported by Fiverr. There might be an issue if you try to withdraw your earnings to a different card/account. In this article about Payment issues, you can review all of the payment failure possibilities. If you are still unsure about what to do, please feel free to contact Customer Support for further assistance by sending an email to support@fiverr.com. Thank you.
  3. Lena

    new seller

    Hello @mik_anaclerio Congratulations on starting your freelancing journey on Fiverr! If you’re just getting started, I recommend that you check out our free Fiverr Learn course. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  4. Hello @syedrakib624 Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the Forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Using Titles, Tags and Metadata to Optimize Your Gigs Good luck! 🍀
  5. Hello @sabrina_96 I can see that your ticket is open and that Customer Support is working on resolving the issue. We are so sorry if this caused any inconvenience. Please be patient as we are currently experiencing a high volume of inquiries but someone will reach out to you as soon as possible. Thank you for your understanding.
  6. Hey @aimanmalik23 Please check out our article on General Gig image guidelines. Beneath it, you can find additional related articles to help you even further. Thank you.
  7. Hello @allmamun24 We understand this may be disappointing for you. On the Forum, we are not able to provide answers to all Fiverr account-specific questions, but we can point you in the right direction. Please know that if you need help from our CS you can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. These account flags are only able to be addressed by our Customer Support team, or if applicable, your Customer Success Manager. If you are not satisfied with the explanation provided by our Customer Support, please reach out to your Success Manager. Thank you.
  8. Hey there @taha_091 If you would like to advertise off the Fiverr platform, please take a moment to check out this helpful article called The How-Tos Of Advertising Off The Fiverr Platform. I am sure you'll be able to find some useful information. Have a nice day.
  9. Hello @graphicdone1 Congratulations on starting your freelancing journey on Fiverr! If you’re just getting started, I recommend that you check out our free Fiverr Learn course. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  10. Hello @harshu808 Our algorithm takes many factors into account, which means the results vary by user. The marketplace is ever-changing and competitive. The results shown in the search are individual for each user. There are some great threads from the Fiverr community and Fiverr employees on the Forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Using Titles, Tags and Metadata to Optimize Your Gigs Thanks.
  11. Hey @laurens_designs Of course, there is! Here is the link to the webinar you are interested in Everything you need to know about Top Rated and on this link you can all the past Webinars for sellers. Hope this helps!
  12. Hey there @anasdevelops To learn more about Cash Advance and Earnings, please check out these two helpful articles from our Help Center. Cash Advance Your Earnings page Thanks.
  13. Hey there @sk_863 You can edit your Gig at any stage of the Gig creation process. Take a moment to find more information about it in this article about Editing a Gig. Hope this helps.
  14. Lena

    Seller Plus

    Hello @zahraahmad681 Please know that we are aware of the issue and are working on resolving it. We are so sorry if this caused any inconvenience. Thank you for your understanding.
  15. Hey there @aimansheikh15 Please report the issue to our Customer Support by sending an email to support@fiverr.com. They will reach out to you as soon as possible. We are just asking you to be patient as we are currently experiencing a high volume of inquiries. We apologize if this caused any inconvenience. We appreciate your understanding.
  16. Hello @sebastianxae Congratulations on starting your freelancing journey on Fiverr! If you’re just getting started, I recommend that you check out our free Fiverr Learn course. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  17. Lena

    Account flagged

    Hello @zhehroz We understand this may be disappointing for you. On the Forum, we are not able to provide answers to all Fiverr account-specific questions, but we can point you in the right direction. These account flags are only able to be addressed by our Customer Support team, or if applicable, your Customer Success Manager. If you are not satisfied with the explanation provided by our Customer Support, please reach out to your Success Manager. Thank you.
  18. Thanks @smartdezigns Hello @ijazahmad202 We are so sorry if this caused any inconvenience. Please know that we are aware of the issue and are working on resolving it. Thank you for your understanding.
  19. Hello @manu_san Our Community welcomes diversity and is continuously growing. However, we encourage the use of English as the main language, especially while participating in discussions or asking for advice related to your gigs. This will help and encourage more people to participate and engage with you in your posts thus helping you in solving your issue. Thank you for your understanding.
  20. Hey there @bishnubiswas908 If you would like to add a certificate, you can do that in the part certification part, at the bottom of your profile (see the picture). The portfolio is for displaying your best work. You can find more information about it on the link Using My Portfolio.
  21. Hello @farjanabithi448 Once the dedicated team finishes the review and reaches the decision, you will be notified. Whether you can continue to use your account depends on that decision. We appreciate your understanding and patience.
  22. Hey there @dmirfanseaum Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the Forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Using Titles, Tags and Metadata to Optimize Your Gigs Thanks.
  23. Hello @rimaba As you are a New Seller, you can only create 4 Gigs. Please follow this link if you would like to learn more about Fiverr's new level system. Thanks.
  24. Hello @jag_iapp We are so sorry if this caused any inconvenience. Please know that we are aware of the issue and are working on resolving it. Thank you for your understanding.
  25. Hello @k_m_zaheer If you are thinking about the Success score, you can find many helpful information in the following articles. Success score The success score, explained Thanks.
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