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Lena

Fiverr Staff
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Everything posted by Lena

  1. Hello @kate_lobach Our Community welcomes diversity and is continuously growing. However, we encourage the use of English as the main language, especially while participating in discussions or asking for advice related to your Gigs. This will help and encourage more people to participate and engage with you in your posts thus helping you in solving your issue. Thank you for your understanding.
  2. Hello @data_hunte and @seosmmexpo We recommend that you check out our free Fiverr Learn course for starters. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  3. Hello @faraz_thedev We understand this may be disappointing for you. On the Forum, we are not able to provide answers to all Fiverr account-specific questions. These kinds of questions are only able to be addressed by our Customer Support team. I can see that you have already opened a ticket. Please be patient and someone from Customer Support will reach out to you soon. Thank you.
  4. Hey there @zatsole and welcome to our amazing Community! To learn more about briefs, please follow this link Get matched with buyers. In addition, you can also check out this article about Digital Marketing: The perfect email marketing brief. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers. Hope this helps. Have a great day!
  5. Hey there @jahodan Since your Gig is active and available to all users and you are online, my advice would be to contact our Customer Support. As you might know, on the Forum, we are not able to provide answers to all Fiverr account-specific questions, but we can point you in the right direction. Please open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. They will be more than happy to assist you. Thank you for your understanding.
  6. Hello @shahidul41 I understand how you feel, but please understand that there is nothing I can do to assist you. The verification process is done by the dedicated team and their decision is final. Please keep in mind that we don't have an insight into the review and we can't change it. I am so sorry I cannot be of more help. Thank you for your understanding.
  7. Hey @catwriter I actually had a conversation about this issue about a month ago. We added certain words to the blacklist, but it looks like we need to update the list. Thank you for bringing it to my attention. I truly appreciate it.
  8. Hello @mdmaniruzzamanh Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the Forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Using Titles, Tags and Metadata to Optimize Your Gigs Thanks.
  9. Hello @karammed Unfortunately, I am unable to assist you at this time. I can see that CS already informed you that your order was canceled as the service provided is not in accordance with our Guidelines. That is also the reason your account is under review. The review can take up to 60 days and once our dedicated team reaches a decision, you will be notified. Thank you for your understanding.
  10. Thanks @vickieito 🙂 Hello @vicarious1 Your ticket is open and someone from Customer Support will reach out to you soon. We are just asking you to be please patient as we are currently experiencing a high volume of inquiries. Thank you for your understanding.
  11. Hello @soniafreelance1 Fiverr users often think that there is a connection between the views and impressions they receive for their Gigs. However, those are just statistics based on these and other metrics. The results shown in the search are individual for each user. Also, please note that Fiverr does not guarantee impressions or clicks for your Gig. We do provide a marketplace for you to advertise your Gigs and leave you to find the best way to make them appealing and promote them outside of Fiverr to increase the number of clicks your Gig receives. The algorithm in charge takes many factors into account, such as overall performance, ratings, number of completed orders, etc, which is why the position of your Gigs cannot be manually altered. In addition, please take a moment to check out these two articles where you can find more information about it. Viewing Gig statistics and Best practices for new Fiverr Sellers: Gigs Thank you.
  12. Lena

    Orders Need!

    Hello @sharmaplus If you’re just getting started, I recommend that you check out our free Fiverr Learn course. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Good luck! 🍀
  13. Hi there @developerlikhon We understand this may be disappointing for you, but unfortunately, there is nothing we can do. I did check your ticket and it is pending which means that you would have to provide the necessary information before we can help you further. Please try to remember all the possible answers to the questions and send them to our Customer Support Team. Thank you.
  14. Hello @cloudarchitech5 We recognize how important it is to you to become a Freelancer and thank you for your interest in our platform. If your request was reviewed and not approved, please kindly note that we can’t change this decision. You are welcome to continue using Fiverr as a Buyer. We appreciate your understanding.
  15. Hello @ahsanshukla1272 Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the Forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Using Titles, Tags and Metadata to Optimize Your Gigs Thanks.
  16. Hello @shehroz_naveed0 I am so sorry to have to say this, but there is nothing we can do. I can see that your account was reviewed by the relevant department. Please keep in mind that we don't have an insight into the review. These account flags are only able to be addressed by our Customer Support team, or if applicable, your Customer Success Manager. If you are not satisfied with the explanation provided by our Customer Support, please reach out to your Success Manager. Thank you for your understanding.
  17. Hello @bestgokarts On your Fiverr Forum profile, you are allowed to leave only a link to your Fiverr profile. All other links are external and considered Rules violations and will therefore be removed from your Forum profile. Please follow our Guidelines to avoid getting warnings and account restrictions. Thank you for your understanding.
  18. Hey there @masnunahmed647 Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the Forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Using Titles, Tags and Metadata to Optimize Your Gigs Thanks.
  19. Hello @neiha_khan124 We understand this may be disappointing for you. However, here on the Forum, we are not able to provide answers to all Fiverr account-specific questions, but we can point you in the right direction. All the questions you might have about flagged account, levels, promoted Gigs, etc. are only able to be addressed by our Customer Support team, or if applicable, your Customer Success Manager. So please feel free to contact them as they will be more than happy to help you and answer all your questions. Thank you.
  20. Hey there @hsanowar90 Starting something new is always challenging. It can feel overwhelming and difficult to get the ball rolling but don't let that discourage you. Allow me to provide you with a few pointers that can be helpful to you. The Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Hope this helps. Good luck! 🍀
  21. Hi @jcat23232 The warning you received doesn't require you to take any action. Just please follow our Guidelines to avoid receiving additional warnings in the future. Forum's Terms of Service & Community Standards Thank you for your understanding.
  22. Hey there @s__mahmud As I understand you are a new member of our Community. Welcome to Fiverr Forum and congratulations on starting your freelancing journey on Fiverr! If you’re just getting started, I recommend that you check out our free Fiverr Learn course. Moreover, the Forum is full of information and great discussions. As a new member, we recommend that you read through some of the previous posts made, as they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. Here are a few that I recommend for new freelancers: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Making a good first impression You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers Hope this helps. Good luck! 🍀
  23. Hello @obichukwuezikel Fiverr recently made some changes related to the level system and Gigs. New Sellers can now make 4 Gigs. Please find more information on this link Fiverr's new level system. Thanks.
  24. Hey there @medinatu_ We understand this may be disappointing for you. On the Forum, we are not able to provide answers to all Fiverr account-specific questions, but we can point you in the right direction. Your Gig was denied and these kinds of questions can only be addressed by our Customer Support team. Please reach out to them for a more detailed explanation. To contact them, you can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. Thank you.
  25. Hey there @jh_sadaf07 To upload a portfolio on Fiverr, please follow the instructions from the article Using My Portfolio. Thanks.
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